INFRASTRUCTURE DEVELOPMENT

London’s Heathrow Airport today unveiled a £10 billion Private Investment Plan it says is designed to ‘make every journey better’ by improving service levels and boosting its operational reliability. For the first time in a decade, Heathrow will also create new terminal space for new lounges, shops and restaurants within its existing facilities. A statement […]

Aerotropolis Atlanta provides an example of the very best in economic master planning through regional collaboration, writes MXD Development Strategists’ Chris LeTourneur. MULTIPLE DIMENSIONS OF AEROTROPOLIS PLANNING AND DEVELOPMENT In addition to being multi-modal gateways for moving passengers and cargo, airports are powerful engines for catalysing regional economic growth. Realising such potential requires collaboration between […]

ACI World has expressed serious concerns regarding the decision by France, Kenya, Barbados, Spain, Somalia, Benin, Sierra Leone, and Antigua & Barbuda to launch a coalition ahead of COP30 focused on introducing a new tax on air transport. The tax, it warns, places a special focus on premium flyers as a means to fund development, […]

Fraport Nashville, the developer and manager of the concessions programme at Nashville International Airport (BNA), has unveiled eight new dining and shopping venues in the gateway’s expanded Concourse D. The new outlets are said to celebrate the vibrant spirit of Music City and enhance the already impressive selection of dining, shopping, and entertainment at one […]

Time to take a break? Richard Plenty and Terri Morrissey look at the importance of human factors and managing fatigue. When do we know it’s time to take a break? Do we notice when we start to feel tired, begin to find it difficult to concentrate, and realise we are running out of energy and […]

The 100ml liquids rule for airport security has been lifted at Edinburgh Airport for the first time since it was introduced in 2006 following the installation of top-of-the-range security x-ray technology. It means passengers will be able to keep liquids in their bags when going through security, and those liquid containers can now be up […]

DOWNLOAD THE ISSUE HERE Airport Profile: Hartsfield-Jackson Atlanta Special Report: Aerotropolis Atlanta Plus: Airport Lounges; Experience Enhancing Retail/F&B; Multimedia Innovation & Sustainability Pride and prejudice Editor, Joe Bates, reflects on the timing of the ‘turbulent times’ feature in our last issue and the ‘planning & design’ theme of this edition of Airport World. I take […]

A total of 3.1 million passengers passed through Copenhagen Airport in June – a 9% year-on-year increase. Perhaps not surprising for the first month of the summer season, Spain has proved to be the most popular holiday destination overall, while Greece is the favourite charter destination. “The summer season is off to a great start […]

Munich Airport handled 19.8 million passengers in the first half of 2025, a rise of 3.6% on the same period a year ago. The German attributes the upturn to “the high and continuing demand for air travel”, particular on intercontinental routes, with passenger numbers climbing by 9% and US traffic alone accounting for 1.5 million […]

We provide a snapshot of the latest news stories from some of the companies that support the growth and development of the world’s airports. TRANSFORMING OPERATIONS AT COPENHAGEN AIRPORT An innovative approach to Total Airport Management (TAM) is transforming operations at Copenhagen Airport. Working in collaboration with Assaia and Smarter Airports, the Danish gateway (CPH) […]

Airports Corporation of Vietnam (ACV) reports that the newly opened Terminal 3 Ho Chi Minh City’s Tan Son Nhat International Airport has been warmly welcomed by passengers and helped reduce congestion in Terminal 1. ACV has revealed that in its first month of operations, Terminal 3 handled 1,464 flights and served 355,306 passengers, “ensuring operational […]

San Francisco International Airport (SFO) has been named as one of the World’s Most Beautiful Airports by Prix Versailles, a series of international awards to recognise outstanding achievements in architectural and interior design. The awards are presented annually with the United Nations Educational, Scientific and Cultural Organisation (UNESCO) in Paris. “We designed Harvey Milk Terminal […]

Perth Airport has appointed Australian firm Woods Bagot to lead a global consortium of architecture and design companies to shape the face of its new international and domestic terminals. The New Terminal project – including terminal facilities, aprons and taxiways – will be one of the most complex construction projects undertaken in Perth. Woods Bagot […]

As airports around the world launch terminal expansions, air mobility projects, and new conveniences for passengers, US airports face mounting pressure to meet increasingly elevated expectations. US airports are responding by investing in a wave of modernisation and innovation efforts designed to improve the passenger experience, enhance safety, produce more operational efficiency and provide long […]

Enhancing existing lounges to provide today’s passengers with the airport experience they want is helping take airport hospitality to another level, writes Shaun Weston. With so many different lounge options available at airports today, a key challenge for operators is how to maintain their premium appeal while catering to a broader audience. And this new […]

Airport World shines the spotlight on a handful of very different sustainability initiatives across Europe and North America. Engaging with the local community London’s Heathrow Airport has unveiled an Air Traffic Control tower shaped bird hide in a local nature reserve in the heart of one of its 13 local nature conservation sites. The one-of-a-kind […]

Swedavia, one of the world’s most environmentally aware airport operators, has announced that Visby, Åre Östersund and Kiruna airports in Sweden have achieved the top Level 5 status in ACI’s Airport Carbon Accreditation programme. Their achievements positions Swedavia as a world leader in the aviation sector, as seven out of its ten Swedish airports are […]

Toronto Pearson has held its second annual Airport Workers Day – a day dedicated to recognising people across the airport community whose work is essential to delivering an exceptional travel experience, keeping Canada connected and powering the economy. Co-ordinated nationally by the Canadian Airports Council, Airport Workers Day is also an important opportunity to recognise […]

Queen Alia International Airport (AMM) welcomed 736,709 passengers during May 2025, marking a 12.7% increase compared to the same period last year. The Jordanian gateway also recorded 6,532 aircraft movements throughout the month, a 10.8% year-on-year rise, while cargo traffic amounted to 6,217 tons, indicating an 8.9% decline against May 2024. During the January to […]

Miami International Airport (MIA) today held the groundbreaking ceremony for its new Concourse K. The new concourse will be a 300,000-square-foot expansion that will add six new passenger gates and boarding areas for domestic and international flights, post-security concessions offering more dining and shopping options for travellers, and a new passenger lounge. The future three-level […]

The Transportation Security Administration (TSA) has declared that it is “staffed and ready” to screen over 18.5 million travellers at US airport security checkpoints during the upcoming Fourth of July holiday. This year’s projection includes Tuesday, July 1, through Monday, July 7, with the highest passenger volume – approximately 2.9 million – expected on Sunday, July 6. […]

A-SAFE’s James Smith explains why he believes being proactive on airport safety is key to efficient operations. The image of airport operations is one of constant, co-ordinated motion. But that smooth choreography masks a fragile balance. One damaged piece of equipment, one mistimed delay, or a minor safety incident (airside or landside) can trigger a […]

Utilising intelligent video technology can help enhance safety, security and operational efficiency at airports, especially during busy peak periods, writes Milestone Systems’ Martin McGrath. With the busy summer rush rapidly approaching in the Northern Hemisphere, and following numerous high profile operational challenges in airports around Europe since the pandemic, airport managers will be developing watertight […]

Leeds Bradford Airport is to open a series of new and refreshed F&B outlets as part of the UK gateway’s transformative £100 million terminal extension and refurbishment. The airport is adding a three-storey extension to its main terminal, scheduled for completion before the busy summer getaway, to meet growing demand and improve passenger experiences. And […]

Page’s Lee Glenn and Jeff Mechlem tell us more about innovations in security and the passenger experience at Houston George Bush and Austin-Bergstrom airports in Texas. A well-designed airport isn’t just about moving people from kerb to gate – it’s about creating an intuitive, seamless journey. Often security can pose a major challenge to the […]

Austin-Bergstrom International Airport (AUS) has completed its International Arrivals Improvement Project marking the first significant project under the airport’s ambitious Journey With AUS expansion programme to open to the travelling public. This milestone project delivers significant enhancements to the Barbara Jordan Terminal’s International Arrivals area and Baggage Claim area, supporting AUS’s mission to modernise, streamline, […]

Anticipation is building as we prepare to celebrate the 10th anniversary of SMART Airports & Regions events at the SMART Airports & Regions Conference and Exhibition 2025 in Atlanta, Georgia, next month. Hosted by Aerotropolis Atlanta Alliance and Hartsfield-Jackson Atlanta International Airport, SMART Airports & Regions Conference and Exhibition 2025 will be held at the […]

Almost 6.1 million passengers passed through Amsterdam Schiphol Airport in May 2025 – a rise of 2% on the corresponding month a year ago. The Dutch hub also recorded a 2% increase in air traffic movements during the month, during which time Spain, the UK and Italy proved to be the most popular destinations. Of […]

Despite increasing by +7% in 2025 over the preceding year, air connectivity (direct + indirect air connectivity) in Europe still remains -9% below pre‑pandemic (2019) levels, according to ACI EUROPE. The situation inevitably means fewer and more costly flight options for consumers and communities. ACI EUROPE says it is plain to see how unsupportive policies, […]

We shine the spotlight on three initiatives that show how airports are enhancing safety and efficiency across the airfield. Enhancing the performance of existing infrastructure is often key to the growth of the world’s airports, and the airfield, where safety and operational efficiency are paramount, is no exception. Like all key infrastructure, aprons, taxiways and […]

Joe Bates discovers more about the current growth trajectory of Delhi’s Indira Gandhi International Airport. Delhi’s Indira Gandhi International Airport (DEL) is India’s busiest and best-connected gateway, handling close to 80 million passengers annually and non-stop services to 144 destinations across the globe. Operated by GMR Airports Limited-led Delhi International Airport Limited (DIAL), last year’s […]

New screening technology, biometrics and the recruitment of extra security staff feature in our security news round-up. Upgrading security is a never ending story for airports as new legislation is implemented, new technology becomes available and new threats evolve. The adoption or planned installation of new screening technology accounts for the bulk of the news […]

According to new data, Asia-Pacific’s aviation sector stood out globally in 2024, achieving the world’s lowest mishandling rate at 3.1 bags per 1,000 passengers, a level it has consistently maintained over recent years. Released today, SITA Baggage IT Insights 2025, states that steady performance highlights the strength of regional investment in automation, tracking, and baggage […]

Terminal 3 at Frankfurt Airport will have 12,000 square metres of retail space spread across 64 outlets when it opens in the first half of 2026. According to the German gateway, “true to the vision of the art of retail in the heart of Europe,” the retail mix will reflect the airport’s importance as a […]

Heathrow welcomed over 7.2 million passengers last month, with a strong late bank holiday making May 2025 another record breaker as the airport’s busiest ever May. More people than ever before continue to travel through the UK’s hub airport, which in the 12 months to the end of May, handled 84 million passengers. In record […]

iGA Istanbul Airport has achieved the highest level of recognition in ACI World’s Airport Customer Experience Accreditation programme. It notes that it is the first airport in Europe to reach Level 5 and only the the fourth in the world to achieve the goal following Incheon, Mumbai Chhatrapati Shivaji Maharaj and Quito airports in South […]

In a major step before opening, Newcastle Airport’s new international terminal came to life yesterday as over 120 local volunteers helped test the facility during a full-scale Mass Passenger Exercise. With surfboards in tow, guitars slung over shoulders and bags packed to the brim, participants from across the Hunter took on the role of international […]

Dr Inderjit Singh, a global aviation consultant and former CEO of Indira Gandhi International Airport, considers the impact global conflicts have on the aviation industry. In this article I plan to leverage my expertise and doctoral research in international relations to explore how rising geopolitical tensions are reshaping air travel in 2025. THE GEOPOLITICAL STORM […]

Munich Airport today confirmed that the expansion of its Terminal 1 pier is progressing smoothly and on target for completion next year. Described as “Bavaria’s new business card for passengers”, the €665 million expansion to the pier will effectively create a state-of-the-art terminal for non-Schengen traffic. Its capacity of up to six million passengers per […]

Lithuanian Airports CEO, Simonas Bartkus, tells Joe Bates more about the growth and development of the country’s three main airports – Vilnius, Kaunas and Palanga. These are busy and exciting times for Lithuania’s airports, particularly for jewel in the crown Vilnius (VNO), which earlier this year opened its new Departures Terminal and officially unveiled its […]

GoSleep, the Finnish company behind airport sleep pods, has expanded its partnership with global wellness brand XWELL to create a new rest experience at Amsterdam Schiphol. Now located in XWELL’s Xpres Spa location at D-Pier — a key transit hub for international departures — the newly installed GoSleep Recovery Pods offer travellers a secure, private […]

Fredmans is the latest company to establish itself at Stockholm Arlanda Airport’s new Marketplace in Terminal 5, recently named ‘Commercial Space of the Year 2025’ by the industry organisation Nordic Commercial Spaces & Communities (NCSC). According to Arlanda operator, Swedavia, the store offers “an unparalleled shopping experience for watch connoisseurs and jewellery and fashion-minded travellers […]

iGA Istanbul Airport has unveiled its new solo art exhibition series with the official opening of Encounter with Fahrelnissa Zeid in the International Departures Hall. The exhibition in the iGA ART Gallery is centred around a striking 1960 oil painting by the pioneering Turkish artist, and offers an intimate look into Zeid’s life and legacy through […]

The first phase of Vietnam’s new $4.6 billion gateway, Long Thanh International Airport, is on target to open in late 2026, according to local news reports. Vietnam’s Minister of Construction, Tran Hong Minh, recently visited the airport site when Le Quyet Tien, Director of the Department of Economics-Construction Investment Management at the Ministry of Construction, […]

SSP has revealed more details about its seven-year deal to operate a number of restaurants and cafes at Indonesia’s Kualanamu International Airport. The new outlets – located airside in the airport’s domestic terminal and operated by joint venture PT SSP Taurus Gemilang Indonesia – will feature popular international names such as Burger King and Dairy […]

VIEW THE ISSUE HERE DOWNLOAD THE ISSUE HERE Airport profile: Lithuania’s Airport System & Delhi Indira Gandhi Special report: Global Conflicts Plus: Sustainability; Enhancing Airport Lounges & Transformative Airport Design The heat is on! Editor, Joe Bates, reflects on rising global passenger numbers, geopolitics and the ‘safety and security’ theme of this issue. As normal […]

London Gatwick will have a new chief executive for the next phase of its journey after announcing that VINCI Airport’s Pierre-Hugues Schmit will succeed Stewart Wingate in September. Wingate, who has held the top job at LGW for 15 years, will take up the new role of managing director of UK Airports for VINCI Airports […]

Fraport subsidiary, Lima Airport Partners (LAP) is celebrating the official opening of the new terminal at Lima’s Jorge Chávez International Airport (LIM) in the Peruvian capital. Overnight from May 31 to June 1, airlines, government agencies, and partners will relocate from Lima’s old terminal to the new one, which is three times its size. The […]

Hong Kong Air Cargo Terminals Limited (Hactl) – Hong Kong International Airport’s largest independent handler – has begun Phase 2 of the implementation of its intelligent cargo thermal detection system at SuperTerminal 1. It is viewed as another important step forward in aviation security as the company continues to leverage technology to create a safer, […]

The company behind Poland’s planned new CPK mega hub has launched the construction tender to select the general contractor for the main passenger terminal. The largest tender launched to date by Centralny Port Komunikacyjny (CPK) is estimated to be worth PL5 billion (approx €1.25 billion). If all goes to plan, the contract is expected to […]

Dublin Airport expects to welcoming almost half a million passengers over the coming bank holiday weekend. The airport is expecting more than 115,000 passengers every day between Friday and Monday, with a total of 480,000 set to pass through Dublin Airport’s terminals. The four day period between Friday and Monday will see close to 250,000 […]

A new satellite service is helping airports and airlines stay connected, even during blackouts, natural disasters, or in the most remote or infrastructure-limited locations. With the launch of SITA Managed Satellites, the technology leader claims that airports around the world can now maintain vital communication at all times. The fully managed service is now available […]

Ankara Esenboğa Airport in Turkey has reached Level 4+ certification status in ACI’s Airport Carbon Accreditation programme, placing it among the world’s top 70 airports in environmental performance. Operator, TAV Airports. aims to achieve carbon neutrality across all airports it operates by 2030, and to reach net zero emissions by 2050 at the latest. “Ankara […]

El Dorado International Airport in Bogotá has become the first airport in Latin America to implement an Airport Collaborative Decision Making (A-CDM) system for aircraft turnarounds. This initiative, undertaken by airport operator OPAIN in partnership SITA, marks a significant step in collaborative airport management within the region. By improving real-time data sharing among airlines, ground […]

Five Guys and Heathrow have announced that the iconic burger brand will be opening a new restaurant in Terminal 5 later this year. Located on the upper level of Heathrow T5, the 2,500 square feet unit be the restaurant’s first airport outlet at an airport in Europe. The site will also create between 80-100 new […]

London’s Gatwick Airport is part of the newly formed Gatwick Region Airport Economic Zone (AEZ), set up to help showcase the region and its strengths to investors and developers from around the globe. Centred in the region surrounding London Gatwick, it represents 7% of the UK economy (£155 billion GVA), greater than the combined economies […]

Food and beverage (F&B) in any travel hub, but especially within airports, is more important than simply offering travellers a sandwich and coffee. In fact, a 2024 Future Places Lab study noted that over 60% of Millennial and Gen Z travellers now associate airport quality with its F&B offering. Why? Airports are unique spaces. People […]

Miami International Airport is expecting more than 900,000 passengers this Memorial Day weekend from Thursday, May 22, to Tuesday, May 27, averaging 156,000 travellers per day – a volume similar to last year’s record-breaking holiday weekend. The gateway notes that South Florida’s rainy season, from May to October, “brings refreshing afternoon showers and dramatic skies […]

Shannon Airport has been boosted by this week’s return of Delta’s increased direct flights to New York-JFK and United Airlines’ non-stop services to Chicago. The increase by Delta means that it will offer 52,000 seats to JFK until September 20, 5,600 more than during last year’s summer schedules. While United will offer 44,000 seats to […]

Dublin Airport operator, daa, has announced that it is gifting an eight-hectare wildlife habitat at Kilsallaghan in North County Dublin to Fingal County Council. The open area compensatory habitat at Kilsallaghan is a meticulously developed area designed to support a variety of native flora and fauna, providing a sanctuary for wildlife. While the compensatory landscape […]

Hong Kong International Airport (HKG) marked a new post-pandemic high on April 20 during the Easter holidays when it welcomed approximately 197,000 passengers. During the month, HKG handled 5.19 million passengers, experiencing a year-on-year growth of 23.2%. Operator, Airport Authority Hong Kong (AAHK), attributes the robust growth to the extended Easter holidays which began in […]

Bechtel has signed an agreement with the King Salman International Airport Development Company to serve as the delivery partner for three new terminals at King Salman International Airport (KSIA) in Riyadh. Signed during US President Donald Trump’s visit to Saudi Arabia, the agreement highlights growing US-Saudi infrastructure ties and builds on Bechtel’s experience delivering more […]

The Prime Minister of Singapore today officiated at the groundbreaking ceremony for Changi Airport’s new “mega terminal”, Terminal 5, which operator CAG states “will strengthen the gateway’s position as a leading air hub”. According to Changi Airport Group (CAG), T5 will be powered by state-of-the-art airport systems and extensive automation that will allow the airport […]

In partnership with travel search engine KAYAK, Sydney Airport (SYD) has launched an Australian airport first marketing campaign titled ‘Life Takes Off When You Do’. The initiative is aimed at promoting international travel and showing travellers how easy it is to plan their next escape. Launched this week, the campaign highlights how KAYAK’S intuitive tools […]

Global airport operator, Fraport, believes that it has made “a cautious start” to its 2025 fiscal year. After adjustments for revenues from construction and expansion measures, revenue across the Group rose by 6.3% year-on-year to €811.3 million. Its EBITDA (earnings before interest, taxes, depreciation, and amortization) reached €177.5 million, however, this represented a decline of […]

Close to £4 million is to be spent on new catering and retail offerings at Glasgow Airport that the Scottish gateway believes will help enhance the overall passenger experience. The investment by several retailers at the airport includes the introduction of two new restaurants, upgrades to existing retail units both airside and landside and enhancements […]

Restaurants, cafes, bars, fast food outlets and more are being invited to help create a diverse, world-class dining experience at Western Sydney International (Airport (WSI). Food and beverage operators that completed an extensive registration of interest process may now tender to join Western Sydney International (Nancy-Bird Walton) Airport (WSI) as part of its growing retail and […]

Amadeus’ Holger Mattig considers how new transformational technology could change the operational landscape of airports and airlines and redefine the way we travel. The aviation industry is undergoing some of the most transformational changes it has seen in many years. The opportunity at stake is enormous, from a major overhaul in airline technology standards that […]

Today at its annual public meeting, Halifax International Airport Authority (HIAA) celebrated its “incredible growth in 2024” and recognised its positive economic impact on Atlantic Canada and beyond. “In 2024, our team wholeheartedly embraced our vision – people and partners creating Canada’s best gateway airport – by driving initiatives that strengthen our commitment to excellence, […]

Belfast International Airport, part of the VINCI Airports network, has inaugurated its new terminal extension as part of phase one of its £100 million five-year investment programme. The upgrade includes a state of the art security hall using next generation security equipment and an immersive new duty free offering as well as enhancements to the […]

Munich Airport has a popular new attraction, an impressively stocked LEGO Store in Terminal 2, behind security control in the Schengen Area. Spanning approximately 140 square metres of retail space, the colourful LEGO world invites travellers of all ages to explore, marvel and shop, whether on the way to a family vacation or between business […]

AI – Artificial or Augmented Intelligence? Richard Plenty and Terri Morrissey share their thoughts on some of the human challenges associated with the rapidly developing field of AI. We are just back from facilitating a Global Psychology Summit in Kingston, Jamaica, at which a key topic was the rapidly developing field of Artificial Intelligence (AI), […]

Miami International Airport has been named as the Best Airport for Layovers by Global Traveler during its annual Leisure Lifestyle Awards. The global award follows MIA’s ranking last month in Food & Wine magazine’s annual list of Top 10 US Airports for Food and Drink. “Congratulations to the entire MIA team for once again earning […]

Around 2.6 million passengers passed through Swedavia’s ten airports in April, slightly up on the corresponding month a year ago but still 18% down on pre-COVID levels. It notes that international travel continued to grow, and is expected to remain on an upward trajectory throughout the summer due the launch of 20 new routes across […]

We provide a snapshot of the latest news stories from companies that support the growth and development of SMART airports. DNATA TO INVEST IN WESTERN SYDNEY INTERNATIONAL AIRPORT The catering and retail division of dnata is investing A$17 million on an advanced inflight catering centre at Western Sydney International Airport (WSI). Initially covering 3,200sqm, the […]

Dallas Fort Worth International Airport (DFW) and American Airlines have announced an agreement to accelerate and expand the scope of the airport’s new Terminal F by doubling the number of gates. The Texas gateway says that the move will allow for the addition of new facilities to grow international operations, expand the terminal’s customer amenities […]

The world’s airports continue to deliver on sustainability, achieving new milestones and pioneering new green initiatives, writes Joe Bates. NEW AIRPORT CARBON ACCREDITATION HIGH FOR NARITA In another step towards net zero, Tokyo’s Narita International Airport has successfully upgraded to Level 4 ‘Transformation’ status in ACI’s Airport Carbon Accreditation programme. Narita operator, NAA, has set comprehensive decarbonisation […]

A pioneering demonstration showcasing how hydrogen can support the decarbonisation of airport ground operations has taken place at Exeter Airport in the UK – marking an important step towards achieving the first ‘zero-carbon turn’ of a commercial aircraft. In a first of its kind for the UK, the trial, delivered by a partnership of Exeter […]

Dubai International Airport (DXB) handled 23.4 million passengers in the first quarter of 2025, maintaining its strong momentum and, according to operator Dubai Airports, “reinforcing its position as the world’s leading international airport”. The performance reflects both Dubai’s growing appeal as a global destination and DXB’s continued role as the gateway of choice for millions […]

London’s Heathrow Airport today unveiled an Air Traffic Control tower with a difference, a birdwatching hideaway right in the heart of one of its 13 local nature conservation sites. The one-of-a-kind bird hide, designed to resemble the airport’s iconic control tower, is free to visit as part of a bookable tour of the area. It […]

Warsaw Chopin Airport is embarking on an intergalactic journey ahead of this year’s Star Wars Day on May 4. It notes that since Friday, and up until Star Wars Day itself, passengers and all visitors to its facilities will experience spectacular attractions that will transport them straight to a distant galaxy! Poland’s capital city gateway […]

It is hard to keep Dallas Fort Worth International Airport (DFW) out of the news these days, the Texas gateway today revealing that it has completed a major milestone in the ongoing $3 billion expansion and development of Terminal C. The milestone involved successfully moving six megastructure modules – the largest measuring 204 feet long […]

Travellers at Washington Dulles International Airport (IAD) can now enjoy a wider variety of full-service dining options and convenient take-out choices following the opening of two highly anticipated local restaurants. Rappahannock Oyster Bar, located in Concourse B, presents an array of celebrated regional dishes, including fresh oysters from their Chesapeake Bay farm. While Gatsby, a […]

ACI World has released its latest airport industry economic and financial performance data, revealing a significant gap between the recovery of passenger traffic and total airport revenues. It says that while passenger traffic nearly returned to pre-pandemic levels in 2023 – just 5.4% below 2019 – airport revenues lagged further behind, falling short by 11.4%. […]

We report on the award winning success of Dallas Love Field Airport’s new 3D LED holographic signage fan displays. Dallas Love Field Airport (DAL) is on cloud nine after its new passenger pick-up signage, a cutting-edge 3D holographic LED fan display, won a ‘Best Innovation in Airport Passenger Related Processes’ award. The signs, a game […]

Edinburgh Airport today announced that United Airlines is to extend its seasonal service between Edinburgh and Washington DC to virtually year-round. Already flying daily during the summer season until October 25, the airline’s non-stop capital-to-capital service will continue into the winter season on a five-times weekly basis, operating from October 26, 2025, until January 5, […]

SITA Europe president, Sergio Colella, unwraps some of the biggest tech trends in the aviation industry. Air travel is changing fast. Passenger numbers are soaring, with 8.2 billion travellers expected by 2037, and new tech is making the journey smoother, safer, and more sustainable. Artificial intelligence (AI), biometrics, and automation aren’t just buzzwords. They’re revolutionising […]

We discover more about how the Royal Schiphol Group is building design resilience into all new facilities at Amsterdam Schiphol Airport. The resilience of an airport is tested daily – whether operational, climate, social or economic. There are numerous tools and technologies available to help create future-ready airports. In this article, we explore how one […]

AviAlliance has announced plans to invest £350 million in the future growth and decarbonisation of Aberdeen, Glasgow and Southampton airports over the course of the next five years. The global airport operator completed the acquisition of AGS Airports, operator of the three UK gateways, in January for an enterprise value of £1.53 billion and today […]

London’s Heathrow Airport today insisted that it has enjoyed a “strong start to 2025” despite its Q1 passenger numbers falling by 300,000 on the corresponding period a year ago. The dip, of course, was effectively down to the power outage on March 21 that led to more than 1,400 flights being cancelled, ultimately affecting around […]

BEUMER Group’s Per Engelbrechtsen explains how 3D visualisation can improve baggage handling operations at the world’s airports. It’s not hard to see why digital twins are becoming an imperative for businesses and why many airports and other industries are adopting this technology. Having digital copies of systems gives airports the ability to make decisions within […]

Greater Orlando Aviation Authority (GOAA) Board Members formally welcomed Lance Lyttle as the aviation authority’s new CEO during Wednesday’s board meeting. Lyttle, who moves from the top job at Seattle-Tacoma International Airport, will oversee Orlando International Airport (MCO) and Orlando Executive Airport (ORL). MCO is one of the US’s Top 10 airports for passenger traffic, […]

Joe Bates takes a closer look at Perth Airport’s ambitious A$5 billion investment programme and how the new facilities will help it meet rising demand. Perth Airport has delivered another bumper year for aviation with a record 16.9 million passengers passing through its terminals in 2024. A surge in international travellers and continued growth in […]

Aberdeen International Airport has unveiled ‘Hello Aberdeen’, an innovative digital assistant designed to provide instant support and improve every stage of the passenger journey. Developed in partnership with Hello Lamp Post, the tool is said to deliver real-time, personalised assistance, helping passengers access vital information and navigate the terminal with ease. Available via QR codes […]

Airports in the Asia-Pacific and Middle East regions are poised to undergo extensive development, with combined investments of $240 billion dedicated to both upgrading existing facilities (brownfield projects) and building new airports (greenfield projects) between 2025 and 2035. This capital expenditure, revealed today by Airports Council International Asia-Pacific & Middle East (ACI APAC & MID), […]

Kansai International Airport’s fully refurbished Terminal 1 has opened to accommodate the millions of passengers expected to pass through the iconic building to attend World Expo in Osaka. The new Terminal 1 includes a 60% increase in the size of the international departure lounge and retail offerings, the introduction of innovative retail layouts based on […]

The airport construction boom in the US will provide plenty of opportunities for airport contractors this year, writes Mary Scott Nabers. Airport officials across the US will be busy during 2025, not only with airlines and the passengers they serve, but also because hundreds of large construction projects are currently in the planning phases, with […]

Dnata has reached a significant milestone, handling over one million tonnes of cargo in Dubai between April 2024 and March 2025 – the highest volume ever processed by the company in a 12-month period. The record reflects a 30% year-on-year increase, driven by rising freight volumes at both both Dubai International Airport (DXB) and Al […]

David Keene, CEO of Aurrigo International plc, explores what it will take for aviation to fully embrace autonomous technology and revolutionise the airport experience. Airports and airlines can easily predict how the aviation sector will look in the next 12 months. However, fast forward a decade, and the picture becomes far less certain. Why? Because […]

The first phase of the expansion of Antalya Airport (AYT) in Turkey has been completed. The project has added another 132,000sqm to AYT’s international Terminal 2 and 38,000 square metres to the domestic terminal. Last year a record 38 million passengers (+6.5%) used the airport, which is operated by Fraport TAV Antalya Airport, a joint venture […]

ACI World today confirmed that close to 9.5 billion passengers passed through the world’s airports in 2024, with Hartsfield-Jackson Atlanta (ATL) once again leading the way be welcoming 108 million travellers (+3.3%). According to ACI’s figures, the Top 10 busiest airports – representing 9% of global traffic (855 million passengers) – witnessed a gain of […]

The opening of new sensory rooms, wellness spaces, museums and ambient scenting are just some of the ways airports continue to raise the bar on customer service. BENGALURU-KEMPEGOWDA OPENS INDIA’S FIRST SENSORY ROOM In a step towards promoting inclusive air travel, Bengaluru’s Kempegowda International Airport (BLR) has introduced a first of its kind sensory room […]

Airports across the globe have been recognised for their customer service excellence in ACI’s ASQ Airport Experience Awards, writes Joe Bates. ACI World’s 2024 ASQ Airport Experience Awards have revealed last year’s top performing airports for the delivery of outstanding customer service. The roll of honour includes airports handling less than two million passengers per […]

Brisbane (BNE), Hamad (DOH), Helsinki (HEL), LaGuardia (LGA), Munich (MUC) and Quito (UIO) are just a few of the airports to be honoured in this year’s Skytrax World Airport Awards. BNE won the top award for the Best Airport Staff in Australia & Pacific at the 2025 World Airport Awards. It previously won the accolade […]

What are the world’s airports asking from architects when it comes to building new facilities or enhancing existing ones? Corgan’s Jonathan Massey provides his thoughts. While change is inevitable, it seems that the aviation industry has seen more than its fair share over the past 30 years, perhaps driven by the fact that the industry […]

MATARAT Holding has signed a memorandum of understanding with SITA to accelerate the digital transformation of airports across the Kingdom of Saudi Arabia. The agreement will focus on deploying smart, scalable technologies that enhance passenger experience, streamline operations and increase airport efficiency as Saudi Arabia pushes forward with its aviation modernisation plans. “This Memorandum of […]

With a new showpiece terminal opening later this year, passenger numbers at an 18 year high, and innovation at the front and centre of its business, these are good times for Pittsburgh International Airport, writes Joe Bates. There is no doubting that Pittsburgh International Airport (PIT) has gone from strength to strength over the last […]

Sydney Airport is preparing for a bustling Easter and school holiday peak, with 2.5 million passengers set to travel through its terminals between April 9th and 29th. During the peak, one million passengers will pass through the T1 international terminal, making it the busiest Easter school holiday period since 2019, and a 9% increase on […]

Aurrigo International plc today announced that its Auto-Dolly Tug and Auto-Sim solutions have been formally approved for recommendation to Aviation Solutions BV’s network of 60+ airports. Aviation Solutions focuses on commercialising innovative technologies that have successfully passed rigorous testing at Amsterdam Airport Schiphol. The partnership between the two companies was initially announced last year with […]

Coffee connoisseurs passing through Manchester Airport in the UK will be a little happier this morning following the reopening of Costa Coffee’s newly upgraded store in Terminal 2. The revamped store is set to provide an enhanced coffee experience, ensuring customers enjoy a faster and more seamless service. The introduction of touchscreen ordering, for example, […]

Dublin Airport has committed to a significant expansion of its onsite solar farm, resulting in more than 20% of the airport’s annual electricity needs coming from renewable solar energy by 2030. Operator, daa, made the announcement today at the official opening of Phase 1 of Dublin Airport’s solar farm by Minister for Transport Darragh O’Brien […]

Vivian Kar-fay Cheung has been appointed the new permanent CEO of Airport Authority Hong Kong (AAHK). Unanimously endorsed by the AAHK Board and approved by the Chief Executive of the Government of the Hong Kong Special Administrative Region, the appointment will be effective from April 7, 2025, for a term of three years. She was […]

A total of 2.28 million passengers passed through Copenhagen Airport in March, exactly the same number as last year, when Easter fell in March. The Danish gateway believes it marks the start of a good year for passenger numbers ahead of what is expected to be a busy Easter and summer 2025 during which its […]

Smartseller Nürnberg today opened a new shopping and culinary world at Nuremberg Airport. Described as an innovative concept that offers passengers a unique shopping experience and culinary highlights, it was developed in a joint operation of Nuremberg airport and smartseller. After several months of renovation, the airport’s duty-free shopping area has been expanded from 650 […]

Birmingham Airport (BHX) today announced that it is investing further in its infrastructure to “ensure ease of travel through the airport for its customers”. According to the UK gateway, the next two projects, as part of its previously announced £100 million capital spend up to 2033, will benefit those customers arriving through the airport. The […]

Hong Kong International Airport (HKG) has recognised the customer service efforts of airport at its annual Customer Service Excellence Programme (CSEP) awards ceremony. This year’s awards received an overwhelming response, with over 60 organisations submitting nearly 430 nominations, recognising over 870 dedicated colleagues and teams. Vivian Cheung, acting CEO of Airport Authority Hong Kong (AAHK), […]

VIEW THE ISSUE HERE DOWNLOAD THE ISSUE HERE Airport profile: Pittsburgh Special report: Autonomous Vehicles Tech Talk: IT Trends & Digital Twins Plus: Planning & Design; Customer Service & Sustainability Making headlines Editor, Joe Bates, reflects on a milestone anniversary for Airport World and the new technology theme of this issue. This year is a […]

London Stansted is gearing up for one of its busiest periods of the year with an anticipated 1.5 million passengers set to travel through the terminal over the Easter holiday. Between April 5 and 21, around 780,000 passengers are expected to depart from Stansted, while the airport will also welcome 720,000 inbound travellers. The Easter […]

Shannon Airport has today unveiled its summer 2025 schedule, featuring two new services and a substantial increase of 190,000 seats, 11% ahead of 2024 services. This summer the airport will operate 36 services to 11 countries, including a brand-new twice weekly service to the Portuguese island of Madeira which celebrated its inaugural flight yesterday, and […]

Interactive destination maps have helped Oakland International Airport (OAK) enhance the passenger experience and potentially drive traffic, writes Seth Miller. San Francisco Bay’s OAK is among the growing collection of gateways that have turned to interactive destination maps as a means to boost the airport experience of passengers and potentially drive traffic. The East Bay […]

Passengers travelling through London Gatwick no longer need to remove electrical items or place liquids in plastic bags, as part of a multi-million-pound project to transform its security screening process. The cutting edge technology enhances the security accuracy for airport security staff with 3D technology. The installation of new computed tomography (CT) scanners, part of […]

Munich Airport and its subsidiaries enjoyed a successful 2024, recording a net profit of €64 million – more than double the previous year. Boosted by the strong growth in passenger numbers and flight movements, group revenue rose to a new record of more than €1.6 billion. At €195 million, operating earnings before interest and taxes […]

Dublin Airport believes that passengers passing through its facilities this spring are in for a treat following the unveiling of four new and improved food and drink outlets. Over recent days, the airport has welcomed the re-opening of the fully revamped Butlers Chocolate Cafe in Terminal 2 airside, the addition of the new The Arthur […]

Hamad International Airport has officially unveiled its new Concourses D and E as part of its latest expansion programme. According to the gateway, both new additions are designed to “further elevate the passenger journey”. They have also raised the Doha airport’s capacity to handle up to 65 million passengers per annum. The Qatar hub notes […]

Metropolitan Washington Airports Authority (MWAA) has selected HOK to design an expansion that will add more than 2.8 million square feet to Dulles International Airport. The expansion will begin with the Tier 2 development, extending beyond the Tier 2 Concourse East currently under construction. The design will include a federal inspection services facility for international […]

Birmingham Airport (BHX) in the UK is celebrating its most waste efficient year ever with its recycling rate for terminal operations exceeding 75%. Year-on-year, the airport’s recycling rate for main terminal waste was 76%, the highest annual figure to date. Last year, BHX became the first airport worldwide to implement a Mobile Segregation Unit (MSU) […]

February 2, at the end of the Chinese New Year celebrations, proved to be the busiest day at Hong Kong International Airport (HKG) last month when 195,000 passengers passed through the gateway. The daily total helped push the airport’s traffic for month up to 4.5 million passengers, representing a year-on-year growth of 7%. Aircraft movements […]

San José City Council has approved the selection of two partners, Hudson and Paradies Lagardère, to manage a new retail concession programme at San José Mineta International Airport (SJC) that will support 50+ local retailers. The collective minimum capital investment of $16.9 million will support a high-quality build-out featuring fresh new looks and integrate new […]

The half-term school holidays helped London Stansted report its busiest ever February as families and holidaymakers took to the skies in record numbers. More than 2.01 million passengers passed through the terminal during February, an increase of 4.8% on last year, and 91,000 passengers more than the previous monthly record set in 2024. The number […]

ACI World today recognised outstanding customer service at the world’s airports by announcing the winners of its annual ASQ Airport Experience Awards. Among 2024’s winners are Casablanca Mohammed V Airport and Marrakech Menara Airport in Africa; Guangzhou Baiyun, Incheon and Delhi-Indira Gandhi in Asia-Pacific; iGA Istanbul and Rome Fiumicino in Europe; Guadalajara and Quito in […]

London Luton Airport (LTN) has become one of the first organisations – and the first UK airport – to achieve certification to the new BSI Kitemark for Service Excellence. The certification demonstrates the airport commitment to delivering outstanding passenger experience and covers far-reaching aspects including customer satisfaction, innovation, employee engagement, commitment to service excellence, inclusivity […]

February was a tale of differing fortunes for Ireland’s two largest airports, for while Cork Airport continued to grow strongly, the passenger cap continued to restrict Dublin Airport. Cork Airport welcomed a total of 203,466 passengers in February, marking an increase of 6% compared to the same month last year. In contrast, passenger numbers at […]

ACI EUROPE today responded to the European Commission consultation on the revision of Aviation State aid Guidelines on behalf of the European airport community, reiterating that operating aid to Europe’s regional airports must be extended to safeguard vital air connectivity. The European Commission has previously acknowledged the importance of State aid in ensuring fair competition […]

San Antonio International Airport (SAT) has its first-ever non-stop service to Ronald Reagan Washington National Airport (DCA) following the launch of American Airlines flights. According to the airport, the new air service is a significant step in its commitment to meeting the increasing demands of air travel, and the culmination of more than a decade […]

Austin-Bergstrom International Airport (AUS) has celebrated the groundbreaking of its newest parking facility, the Yellow Garage. This multi-level facility will provide approximately 7,000 parking spaces to travellers after its estimated full completion in 2027. According to the Texas gateway, the Yellow Garage will incorporate intelligent parking systems, fast automatic toll gates and roadway realignment to […]

Marhaba continues its expansion in the Philippines with the launch of a new, spacious lounge at Clark International Airport (CRK). The addition complements marhaba’s Meet & Greet services, which have been available at the airport’s Terminal 2 since 2023. Located at Gate 9 in the departure terminal, the new marhaba lounge offers a stylish retreat […]

The widely expected news that the UK government is set to approve Gatwick’s plan to bring its second runway into regular use has been welcomed by the airport. Earlier today, Transport Secretary, Heidi Alexander, said that she was “minded to approve” the airport’s expansion plan, which would effectively change the status if its northern runway […]

ACI World today unveiled its Airport Traffic Forecasts 2024–2053, projecting significant long-term growth in global passenger traffic. According to its projections, over the next three decades, global passenger numbers are expected to reach 17.7 billion by 2043 and 22.3 billion by 2053, the later nearly 2.4 times the projected volume for 2024. The projections indicate […]

Manchester Airport will become the UK’s first major international airport to adopt a ‘hybrid’ digital control tower next year. Working with air traffic service provider, NATS, and the technology company, Searidge Technologies, the airport is set to deploy operational grade, ultra-high definition panoramic cameras to help its air traffic controllers manage and optimise the airport […]

SITA’s 2024 Air Transport IT Insights report, published today, reveals how airlines and airports are increasing investment in cybersecurity, biometrics, and sustainable IT solutions. Around 74% of airlines and 72% of airports forecast an increase in overall IT spend over the next two years. These investments, it notes, show how the aviation industry is working […]

Miami International Airport enjoyed record-breaking passenger and cargo growth in 2024 and made “significant progress” with its $9 billion Future-Ready Modernization in Action Plan. The Florida gateway also notes that the continued success of the I AM MIA customer service programme helped underscore a shared commitment to operational efficiency and elevating the customer experience. At […]

Airport International Group, operator of Amman’s Queen Alia International Airport, has signed a joint declaration with the Jordanian government reaffirming its commitment to the continued development and modernisation of the country’s gateway to the world. The declaration was signed by the Minister of Transport, Her Excellency, Wesam Tahtamouni, and AIG chairman, Fernando Echegaray, in the […]

Traffic figures at Hong Kong International Airport (HKG) reached a new high in January when it handled 5.28 million passengers (+27.8%) and 33,660 aircraft movements (+17%). The increase in aircraft movements represented a post-pandemic high, as did the over 193,000 passengers that used the gateway on January 25. Operator, Airport Authority Hong Kong (AAHK), notes that […]

The Port Authority of New York and New Jersey and JFKIAT, the operator of John F Kennedy International Airport’s Terminal 4 have announced a new line up of food and beverage concessions that they believe will create a unique New York sense of place at the recently expanded terminal. Notable local brands that will enliven […]

Lion dancers, ribbon cuttings, and Jett the SEA Otter ushered in the final group of tenants who call N Concourse their home at Seattle-Tacoma International Airport (SEA). Eight recent dining and retail openings filled the last gaps in a dramatic transformation of a 1970s facility into a modern-day customer service juggernaut that is a model […]

Bechtel has been chosen to support and advise Perth Airport in the delivery of its multi-billion-dollar expansion and upgrade programme that will strengthen its role as Australia’s western gateway. The programme of major projects will increase the size of the terminal facilities, introduce a new parallel runway, and add the airport’s first hotel, along with […]

TAV Airports increased its revenue by 27% to €1.7 billion in 2024 against the backdrop of strong growth in passenger traffic across its airport portfolio. Forecasting 110 to 120 million passengers in 2025, the company is set to complete its three-year historic investment programme with upcoming openings in Antalya and Ankara. TAV Airports CEO, Serkan […]

Hahn Airport in Germany handled around 1.9 million passengers in 2024 – 12% up on the previous year. Formerly known as Frankfurt-Hahn under the ownership of Fraport AG, the airport is now officially branded as TRIWO Hahn Airport. “In terms of passenger numbers, we are continuing our pleasing double-digit growth,” says Ruediger Franke, managing director of […]

Christchurch Airport has taken another significant step in its commitment to operational excellence and sustainability, taking possession of New Zealand’s first electric fire truck today. The Rosenbauer RT (Revolutionary Technology) is also the first electric fire truck at any airport in the Southern Hemisphere, reinforcing the airport’s leadership in sustainable airport practices. The arrival of […]

London Gatwick today reminded the UK government about the importance of green lighting its North Runway plans to help it achieve Labour’s bold target of welcoming 50 million international visitors per year to the UK. The airport is awaiting a decision from the government on its proposal to bring its existing Northern Runway into routine […]

Airport cargo terminals and airline holds have been awash with colour in the last few weeks as over 100,000 tonnes of freshly cut flowers have winged their way across the globe in time for Valentine’s Day. Miami International Airport reports that business has been blooming in the weeks leading up to Valentine’s Day, with the […]

Fraport USA has won the bidding to manage the retail concessions at Baltimore/Washington International Airport (BWI). The new contract between Fraport Baltimore Partnership LLC, a majority-owned subsidiary of Fraport USA, and the Maryland Department of Transportation (MDOT), which operates the airport, will run for 23 years. Dr Stefan Schulte, chairman of the executive board of […]

Hot on the heels of the UK government announcing its support for a third runway, which it wants to see built and operational by 2035, Heathrow today unveiled the largest investment programme in its history. It claims that the plan, which involves expanding existing terminals 2 and 5 and adding a third runway, will upgrade […]

Louisville Muhammad Ali International Airport (SDF) will see more than $1 billion of investment as part of the SDF Next Program, its on-going capital improvement efforts for both the terminal and airfield. To date, the Kentucky gateway – which handled a record 4.8 million passengers in 2024 – has invested close to $350 million on […]

San Antonio International Airport has launched its new SAT Pass programme allowing a limited number of non-ticketed visitors an opportunity to meet and greet passengers post-security at the airport. The gateway has introduced the innovative new scheme by asking passengers, “Have you ever wanted to surprise your loved one at the gate with flowers, welcome […]

London’s Heathrow Airport enjoyed the busiest January in its history when 6.3 million passengers passed through its facilities last month. The total, represents a 5% rise on pre-COVID January 2019. The upturn in traffic marked the eleventh month in a row that Heathrow has averaged over 200,00 passengers a day, with transatlantic travel a key […]

Just six weeks into the new year and Budapest Airport today confirmed the addition of a second new carrier to its list of airlines. SCAT Airlines will launch a new direct route between Budapest and Shymkent, Kazakhstan, on May 27. The new service marks the addition of a new airline, a new destination, and a […]

Diptyque, Sandqvist and Teenage engineering are just a few of the brands that will be on offer at the Marketplace in Stockholm Arlanda Airport’s Terminal 5 when retail-tech company Co-X launches the unique retail concept Depart.A.Mental in the first half of 2025. Depart.A.Mental is an innovative concept store that makes it easier for brands to […]

Munich Airport International (MAI), the wholly owned consulting subsidiary of Munich Airport, has issued a short statement revealing that it has been engaged to work on the planned reopening of Doncaster Sheffield Airport in the UK. MAI will provide operational and management services to FlyDoncaster Ltd, the company that wants to reopen the Doncaster Council […]

A total of 1.9 million passengers passed through Copenhagen Airport in January 2025 – a healthy 14% rise on the same month a year ago. The Danish gateway notes that the upturn shows that the appetite for travel is still strong, and a growing number of Danes are going on or contemplating taking city breaks. […]

Frankfurt Airport (FRA) in Germany has become the first gateway in the world to regularly use walkthrough scanners for passenger security checks. Following a roughly one-year test phase at Concourse A in Terminal 1, the German Federal Police have authorised the full-scale use of the Rohde & Schwarz QPS Walk2000 air travel security system. It […]

Hamad International Airport (DOH) has officially unveiled its new Concourse E as part of its latest terminal expansion programme. According to the gateway, the new addition is “designed to further elevate the passenger journey”. Concourse E, it says, “prioritises boarding efficiency, reduces reliance on remote gates and buses and incorporates accessibility and sustainability focused design”. […]

All Nippon Airways (ANA) has launched non-stop services between Stockholm Arlanda and Tokyo Haneda. A mixture of airport, airline and government officials gathered at Stockholm Arlanda today for the inauguration ceremony for the new intercontinental route. “I am very happy to welcome ANA  to Stockholm Arlanda Airport,” enthused Swedavia president and CEO, Jonas Abrahamsson. “ANA’s […]

The arrival of thousands of tourists and England rugby fans are set to swell numbers travelling through Dublin Airport over the coming St Brigid’s bank holiday weekend. The first bank holiday weekend of the year will see around 340,000 passengers travelling through Dublin Airport over the four days between Friday and Monday. Over the four-day […]

The growth of the Seattle region continues to be reflected at Seattle-Tacoma International Airport (SEA) as passenger volumes reached record levels in 2024, breaking pre-pandemic marks, and forecasts predict that 2025 volumes will be even higher. “SEA Airport is one of the economic engines of the region, and the numbers show we’re back to where […]

Global airport operator, AviAlliance, has officially completed the acquisition of AGS Airports, the operator of Aberdeen, Glasgow and Southampton airports in the UK. The sale, agreed with Ferrovial and Macquarie late last year, values the UK airport assets at £1.53 billion. AviAlliance is a wholly-owned subsidiary of PSP Investments, one of Canada’s largest pension investors, […]

Doha’s Hamad International Airport (DOH) has unveiled new uniforms for its army of customer service staff. The Qatari hub, which recently celebrated its 10th anniversary, believes that the uniforms reflect “a new approach towards its growth plans”, which are said to include empowering its people and enhancing the DOH customer service experience. Over 350 customer […]

Stockholm Arlanda has been named Europe’s most punctual airport by Eurocontrol, a pan-European civil-military organisation dedicated to supporting European aviation. According to Eurocontrol, Arlanda had the best punctuality in 2024 for departing flights among the top 30 largest airports in Europe. “It is very gratifying that Arlanda was able to deliver the best punctuality for […]

SITA has reached a significant agreement to partner with Palo Alto Networks, a global cybersecurity leader, to deliver comprehensive cybersecurity protection for mission-critical airports applications. This partnership marks a key milestone with the addition of Palo Alto Networks’ AI-powered cybersecurity platforms into SITA’s CyberSecurity portfolio. SITA will provide the management and operation from its CyberSOC. […]

The Shannon Airport Group has revealed that the fundraising efforts of its staff collected €100,000 for charity in 2024, the total meaning that they have  raised an impressive €500,000 for good causes over the last decade. This year’s staff charity fund recipients are The Alzheimer’s Society of Ireland and Milford Care Centre, the Group’s chosen […]

Singapore Changi Airport handled 67.7 million passengers in 2024, up 14.8% on 2023 and less than 1% down on pre-COVID 2019 traffic levels. Aircraft movements, totalled 366,000 in 2024, up 11.5% compared to 2023. A total of 1.99 million tonnes airfreight throughput was recorded in the year, surpassing 2023’s level by 14.6%. In a busy […]

We round-up some of the latest ACI World Business Partner stories from across the globe. Xovis technology aiding customer satisfaction at ATL Hartsfield-Jackson Atlanta International Airport (ATL) has bolstered its passenger-centric profile with the terminal-wide installation of dynamic passenger information totems powered by accurate, real-time data from Xovis. A total of 18 totems have been […]

Traffic at Hong Kong International Airport (HKG) saw robust growth in 2024 as the airport entered a new era of three-runway operation, with flight movements in December rose year-on-year by 12.5% to 33,550. It was close to pre-pandemic levels, with individual daily flight movements exceeding pre-pandemic level, setting new record high. In December 2024, year-on-year […]

Aeroporti di Roma (ADR) today inaugurated its new solar farm, which instantly becomes one of the largest photovoltaic systems in the world within an airport perimeter. The solar farm is located along the eastern side of Runway 3 at Rome Fiumicino Airport. The new infrastructure was designed by ADR and built by Enel in collaboration […]

A special celebration event was held in Dublin yesterday to mark 85 years since the first flight took off from what we now know as Dublin Airport. A mix of current and former airport staff, airline workers, aviation enthusiasts and guests from the world of Irish aviation gathered in Dublin Airport’s original Old Central Terminal […]

Stephan Hirmer, Amadeus’ head of end-to-end passenger servicing for airport and airlines operations, considers how AI is transforming aviation. The air transport industry is under increasing pressure to handle growing passenger volumes while maintaining high security standards and meeting the expectations of today’s travellers for a seamless experience. With Airports Council International predicting passenger volumes […]

Boosted by a strong final quarter, Salvador Bahia Airport (SSA) in Brazil welcomed 7.6 million passengers in 2024 – a rise of 3.6% on the previous year. In terms of operations, the airport recorded 55,272 aircraft movements, which included 13,704 commercial flights in the final quarter alone. SSA, part of VINCI Airports’ global network, notes […]

London Gatwick today repeated its call for its North Runway to lose it back-up status and be used on a regular basis, claiming the move would allow it to accommodate more flights and generate an extra £1 billion a year for the UK economy. Citing China as a potential area of growth, the airport notes […]

Richard Davies tells us more about the digital platform helping enhance operational efficiency at Copenhagen Airport. Airports are complex ecosystems with different environments, services, and vehicles, requiring both energy and resources. They are also facing more and more complex challenges, from fragmented legacy IT systems and fluctuating fuel prices to the pressure to reduce their […]

Changi Airport has unveiled what it believes is the boldest ever refresh of its signature retail campaign to give shoppers the winning chance for the ultimate luxury travel experience of a lifetime to their dream holiday destinations. The year-long ‘Changi Millionaire Experiences’ campaign will see winners of the quarterly draws pick from what it calls […]

Swedavia has issued SEK2 billion in green bonds and repurchased bonds of SEK822 million under its existing medium-term note (MTN) programme. Green bonds are part of Swedavia’s strategy to promote sustainable investments within its operations. The issue is divided into three tranches, one with a nominal amount of SEK1 billion with a fixed coupon rate […]

OAG today unveiled its annual ranking of the world’s busiest airports for 2024 based on airline seat capacity. Atlanta Hartsfield-Jackson International Airport (ATL) continues to lead as the world’s busiest global (international + domestic capacity) airport with 62.7 million seats. Capacity at Hartsfield-Jackson Atlanta has increased by 2% compared to 2023 but is still just […]

Sustainable recruitment Richard Plenty and Terri Morrissey reflect on the recruitment difficulties facing airports today. Demand for travel continues to grow. ACI World’s 2024 Annual World Traffic Report (September 19, 2024) points out that recovery of passenger journeys from pre-pandemic levels is now complete, with 2024 traffic at 104% of the 2019 level. There will […]

A few weeks into the new year, a number of European airports are reporting record traffic levels for 2024. They include London’s Heathrow Airport which handled an all-time high of 83.9 million, boosted by a record breaking December, during which it handled over seven million passengers, The annual total was an impressive three million more […]

Smiths Detection’s Hans Joachim Schöpe considers what might come next for security checkpoints at airports. The evolution of airport security checkpoints reflects the growing complexities of global travel and the continuous effort to balance passenger safety with operational efficiency. Indeed, ever evolving threats in an increasingly interconnected world has necessitated the development of more sophisticated […]

OAG’s chief analyst, John Grant, explains why Megahubs are nothing without their regional connectivity. Everyone wants to be “mega”. It’s a sign of importance, position, value, and sometimes wealth, and airports are just the same, they love to be Megahubs; or at least some of them do. The term Megahubs may have been around a […]

Its achievements, ambitions and commitment to protecting the environment quite simply make Christchurch Airport one of the greenest and sustainably run gateways on the planet, writes Joe Bates. An ever growing list of accolades for its sustainability initiatives ensure that New Zealand’s Christchurch International Airport is a world leader when it comes to its efforts […]

An exceptional passenger experience and commitment to sustainability were key goals for Portland International Airport’s new terminal. The new one million square foot main terminal at Portland International Airport doubles the capacity of PDX and will enable the airport to welcome 35 million passengers annually by 2045. Featuring a 9-acre mass timber roof, the new […]

Sustainable master planning can ensure that airports balance expansion plans whilst accelerating their sustainability objectives, writes Alton Aviation Consultancy’s Mabel Kwan. Airports are vital gateways to nations, linking cities, driving trade and serving as cultural hubs for millions of travellers. However, whilst aviation has brought about economic and social benefits, it has also increased the […]

Being resistant to earthquakes and built from locally sourced materials are two of the key sustainability drivers behind the design of Portland International Airport’s new terminal, writes Vince Granato, chief projects officer at the Port of Portland. It was more than a decade ago, back in 2011, when the conversation about building a new main […]

Senior director for environmental protection and sustainability, Jennifer Desharnais, explains how ACI World is guiding airports in their decarbonisation and noise management journeys. Airports around the world continuously aim to balance environmental responsibility and quality of life for those living near airports, while delivering socio-economic benefits to the communities they serve. As they progress towards […]

Airports across the globe continue to deliver on sustainability, achieving new milestones and pioneering new green initiatives, writes Joe Bates. Dublin at the double – solar panels and thermal energy Dublin Airport has revealed that it is exploring the potential of geothermal energy as a renewable, low-carbon energy source to heat and cool its facilities. […]

We report on the latest ACI news, views and developments from across the globe. New ACI World ASQ Global Traveller Survey ACI World has launched the Airport Service Quality (ASQ) 2024 Global Traveller Survey (GTS) report, revealing shifts in passenger expectations amidst a stabilising travel landscape and an increasing demand for traveller wellbeing and premium […]

Rome’s airport operator is on a journey towards environmental excellence through innovative financial strategies, writes Aeroporti di Roma CEO, Marco Troncone. Decarbonisation remains at the forefront of the air transport sector. Indeed, it is pivotal for both its development and survival. Sustainable finance plays a key role in aligning the industry’s strategies with environmental and […]

Joe Bates reports on some of the highlights of the recent Airports Innovate conference and exhibition in Rome. All roads led to Rome for this year’s Airports Innovate conference and exhibition which once again showed that airports are becoming increasingly innovative in the ways that they operate and plan for the future. New technology was, […]

Ireland’s Cork Airport is an ambitious gateway with a clear sustainable development plan and growing route network, writes Joe Bates. With growing passenger numbers and an impressive sustainable development strategy, it feels like Cork Airport (ORK) is finally beginning to emerge from the shadow of its bigger and better known cousin in Dublin having overtaken […]

VIEW THE ISSUE HERE DOWNLOAD THE ISSUE HERE Airport profile: Cork Events: Airports Innovate Plus: IT innovation, Security & WBP news Green thinking! Editor, Joe Bates, considers how aviation’s attitude towards protecting the environment and the sustainable development of airports has evolved over the years. A lot of water has flowed under the bridge since […]

Munich Airport this week welcomed its 40 millionth passenger of the year, the first time it has exceeded the figure since the COVID-19 pandemic. This 40 millionth passenger is Christine Valair, who arrived yesterday, Monday, with her family from Vancouver on Lufthansa flight LH477, an Airbus A350 named ‘Munich’. Airport CEO, Jost Lammers, enthuses: “I […]

London Stansted today announced it is to introduce a new barrierless system for vehicles dropping off passengers at its Express Set Down (ESD) area as part of the airport’s £1.1 billion transformation programme. The new technology will be managed through Automatic Number Plate Recognition (ANPR) systems like that already in use at the Dartford Crossing […]

Glasgow Airport has officially launched a state-of-the-art digital assistant, powered by Hello Lamp Post, to improve the travel experience for passengers this festive period. This new AI-driven technology, now live across the airport, is designed to provide real-time information and enhance navigation throughout the terminal 24 hours a day, optimising the experience for travellers. The […]

Amsterdam Schiphol has announced that it will strengthen its successful partnership with Lagardère Travel Retail for the operation of more than 20 duty-free stores behind security control from May 2025. According to the Dutch hub, the strengthened partnership will take the form of a joint venture in which Lagardère Travel Retail has 70% of the […]

Frankfurt Airport (FRA) welcomed some 4.6 million passengers in November, a slight 1% increase on the same month a year ago. Compared to pre-crisis levels, passenger traffic at FRA was still about 8.4%  below the figure seen in November 2019. Cargo throughput in Frankfurt grew by 2.4% year-on-year to 178,355 tonnes in the month under […]

San Antonio International Airport (SAT), one of the fastest-growing medium-sized airports in the United States, today celebrated the groundbreaking of a new terminal, which will accommodate SAT and the San Antonio region’s continued rapid growth and expansion. The groundbreaking represents a significant step in SAT’s commitment to meeting the increasing demands of global air travel. […]

SITA has announced a strategic partnership with Saudi Arabia’s Red Sea International Airport (RSI), becoming one of the Specialised Airport Systems (SAS) providers for the airport’s new main terminal building. This marks a milestone in the growing collaboration between RSI and SITA, following SITA’s work on the successful deployment of the airport’s Air Taxi Terminal. […]

Finavia is piloting a new digital service that will show passengers the predicted queue time at security control over the next 12 hours at Helsinki Airport. Finavia is developing the piloted service together with its customers. “The services and customer experience at Helsinki Airport are developed in a data-driven way,” explains Finavia’s head of passenger […]

The latest edition of the Air Transport Action Group’s Aviation: Benefits Beyond Borders report provides an in-depth look at the economic and social contributions of the global aviation sector and how it connects a globalised world. The report was presented at yesterday’s ICAO event in Chicago to celebrate the 80th anniversary of the signing of […]

Fraport AG expects to complete the sale of its stake in Pulkovo Airport (LED) in St Petersburg in the coming days. The completion of the share transfer only requires the registration of the change in ownership in the Russian register of companies. The global airport operator suspended its activities at the airport soon after Russia’s […]

We round-up some of the latest ACI World Business Partner stories from across the globe. ‘Dynamic and hyperlocal’ donut concept opens at YVR WHSmith North America (WHSNA) has partnered with local-favourite, Lee’s Donuts, to open a new location at Vancouver International Airport (YVR). The brand is known across the Metro Vancouver region for providing a […]

Global airport operator, Fraport AG, has won the concession to operate Kalamata Airport (KLX) in Greece for the next 40 years. Fraport and its Greek partners – Delta Airport Investments SA (Copelouzos Group) and Pileas SA (Constantakopoulos Group) – have secured the deal with a bid totaling €45.2 million. The concession covers operation of the […]

This Christmas, Heathrow is turning up the holiday cheer with a live choir in arrivals, to welcome passengers home for the holidays. Throughout December, the choir of over 20 singers will deck the arrivals halls of the four terminals with joyful carols, personalised greetings and multilingual merry messages. As well as classic carols and contemporary […]

The human connection Richard Plenty and Terri Morrissey reflect on the importance of the human connection as the ‘airport group’ model grows in importance. How do airport acquisitions and mergers affect people who work in airports? Until well into the 1990s, the airport sector was characterised by a multiplicity of state-owned, independently run, relatively small […]

Denmark’s Finance Ministry has reached a conditional agreement with Danish pension fund ATP to buy a further 59.4% of the shares in Copenhagen Airports for around $4.52 billion. If the deal goes through, the Danish state will own 98.6% of the company, which owns and operates Copenhagen Airport, although it could eventually reduce this to […]

Halifax Stanfield International Airport’s pivotal role in Nova Scotia’s economy is underscored in a new report revealing that the airport generated over C$4.2 billion in economic impact in 2023, a 24% increase from 2022. The latest figures cement its status as a key driver of local and regional employment, tourism, trade, and prosperity. “These impressive […]

Western Sydney International (Nancy-Bird Walton) Airport (WSI) and Western Sydney University have combined forces “to drive education, training and job opportunities” ahead of the airport’s late 2026 opening. The pair today signed a Memorandum of Understanding (MoU) that will see the organisations partner in a range of ways to “drive positive outcomes for communities” in […]

VINCI Airports has completed the modernisation projects at seven airports in the Northern Region of Brazil, consolidating improvements to the airport infrastructure of the Amazon. The global airport operator says that the “massive works plan” was part of VINCI Airports’ commitment when it acquired the Amazon based airports in 2021. With a total investment of […]

Sam Folley and Shirin Pishbin of Trowers & Hamlins explore how airports can maximise revenue from non-aeronautical sources. Non-aeronautical revenues provide an invaluable source of income for the world’s airports and, in many cases, are essential to their bottom line, ensuring that they can survive and remain competitive. In addition, it could be argued that […]

Stantec’s Dave Dargie tells us more about the planning and design involved in drafting the long-term development options for the Cayman Islands’ airports. Stantec and its project partners Chalmers Gibbs, BCQS, DKMA, KPMG, and Munich International have developed a 20 year growth plan for the Cayman Islands’ airports. Their recommendations aim to guide the Cayman […]

Finavia believes it will enhance the kerbside arrivials experience at Helsinki Airport by making changes to the traffic arrangements in front of the airport terminal from January 1, 2025. “Getting to and leaving the airport is part of the journey and the passenger experience,” notes Jukka Isomäki, Finavia’s project manager responsible for Helsinki Airport’s traffic […]

London Gatwick is trialling new Smart Stand technology, which could revolutionise the way aircraft turns are managed at the airport. The ambitious, first-of-its-kind trial which is being run with London Gatwick’s largest airline easyJet, enables a Turn Coordinator (TCO) to manage an aircraft turn from a control room, record turn events automatically and apply AI […]

Massimiliano Martinenghi, project director at Scott Brownrigg, brings us up to speed on the planned expansion of Madinah Airport in Saudi Arabia. Madinah Airport (MED), officially known as Prince Mohammad bin Abdulaziz International Airport, is a hugely important gateway for the Kingdom of Saudi Arabia as it serves the second holiest city in Islam. Madinah […]

Swedavia has announced that Strawberry, one of the leading hotel chains in the Nordics, will manage its new airport hotel at Stockholm Arlanda Airport. The hotel will be the largest airport hotel in the Nordics with 656 hotel rooms and will be located in direct connection to the SkyCity terminal. Construction start is planned for […]

Dublin Airport has announced plans to add up to 100 new security officers over the coming months as it gets ready to improve standards for passengers even further in 2025. As a record year at Dublin Airport comes to an end, airport operator daa is already gearing up for the coming 12 months and is […]

We shine the spotlight on the latest airports to reach Level 5 in ACI’s Airport Carbon Accreditation programme and a host of pioneering sustainability initiatives across the globe. Airport Carbon Accreditation excellence Stockholm Arlanda and Ronneby airports in Sweden and Bengaluru-Kempegowda and Delhi-Indira Gandhi in India have become the latest gateways to achieve the highest […]

Employees and guests at Los Angeles International Airport (LAX) can now catch a glimpse of the Automated People Mover (APM), as a new phase of testing will bring train cars through the Central Terminal Area (CTA). This is a key milestone for the APM testing team, with the first train vehicles crossing over Sepulveda and […]

Hong Kong International Airport handled 4.55 million passengers and 31,625 flight movements in October, increases of 21.3% and 20.3% respectively on the corresponding month a year ago. According to operator, Airport Authority Hong Kong, “traffic growth remains steady in all passenger segments”. Hong Kong residents, visitors, as well as transfer and transit passengers, experienced double-digit […]

Touch downs at Auckland Airport are driving up New Zealand’s economic fortunes with new aviation infrastructure set to bring tens of billions of dollars more benefit, according to an economic analysis by consultants EY. The airport’s chief customer officer, Scott Tasker, said the investment underway at Auckland Airport will be a key enabler of future […]

Learning about the delivery of top quality customer service from some of the best in the business was high on the agenda at the recent ACI World Customer Experience Summit and Exhibition in Atlanta. Atlanta was the setting for this year’s ACI World Customer Experience Summit and Exhibition, and host Hartsfield-Jackson Atlanta International Airport (ATL) […]

HOK, Hensel Phelps and the Port of Seattle are wrapping up a portion of updates on Seattle-Tacoma International Airport’s North Main Terminal for Alaska Airlines. As part of the SEA Gateway Project, the work includes a new bridge-level check-in space for travellers with automated baggage tagging and drop off stations. Alaska Airlines is rolling out […]

We report on the latest news, views and developments from ACI World and across the organisation’s five regions. ACI World projects healthy global passenger traffic in 2024 ACI World’s highly anticipated 2024 Annual World Airport Traffic Report is projecting a 10% growth in global passenger traffic in 2024, reaching 9.5 billion by year-end. Drawing data […]

Joe Bates discovers more about the ambitions, development strategies and networks of six of the world’s biggest global airport operators – Aena, Corporación América Airports, Fraport AG, Groupe ADP, TAV Airports and VINCI Airports. Aena/Aena Internacional World Headquarters: Madrid, Spain Airports 100% owned and operated: Aena operates 46 airports and two heliports in Spain including […]

Global airport operator, AviAlliance, has announced the acquisition of AGS Airports from Ferrovial and Macquarie for an enterprise value of £1.53 billion. The transaction is subject to regulatory approvals and is expected to complete in Q1 2025. AGS Airports, established in 2014, operates Aberdeen, Glasgow, and Southampton airports in the UK. These airports serve large […]

Dublin Airport is exploring the potential of geothermal energy as a renewable, low-carbon energy source to heat and cool its facilities. The news was announced ahead of the 3rd National Geothermal Energy Summit taking place at Dublin Castle today. Geothermal energy comes from heat in the Earth’s core. While temperatures fluctuate above ground, a few […]

San Diego International Airport today announced that KLM Royal Dutch Airlines (KLM) will become its seventh international airline. Beginning May 8, 2025, the airline will offer three weekly flights between San Diego and Amsterdam, Netherlands. “We are very pleased to have KLM join as the 19th carrier at SAN,” enthused Kimberly Becker, CEO and president […]

Airport Economics Consulting Inc’s principal and founder, Patrick Lucas, considers whether there is a business case for small scale airport Public-Private Partnership projects. The multiplier effect and positive externalities that airports generate in terms of employment and contribution to local economies is significant. Commerce, tourism, and an intricate supply chain of businesses thrive and depend […]

London Heathrow enjoyed its busiest ever October and London Stansted the busiest day in its history last month as traffic continues to rise in the UK. A total of 7.2 million passengers flew through Heathrow, helped by the half term peak, ensuring that the UK hub experienced its busiest ever October and sixth consecutive month […]

Edinburgh Airport is seeking feedback from communities on how it plans to manage and mitigate noise caused by aviation operations. The airport, now part of the VINCI Airports network, has launched its draft Noise Action Plan (NAP) for 2024 to 2028 and in the weeks and months ahead will discuss the plan with those living […]

Amsterdam Schiphol has opened a new section of Lounge 1, offering an 5,000 additional square metres of space for passengers flying within Europe. The Dutch gateway notes that “the extra space is an important milestone in the improvements being made to the airport”, adding that “it sets the standard for the new Schiphol that is […]

Glasgow Airport has been invited by the UK Government to join a new expert group that aims to “break down barriers” to air travel for disabled passengers. Chaired by Paralympian Tanni, Baroness Grey-Thompson, the new Aviation Accessibility Task and Finish Group was launched today (November 7) by UK Transport Secretary, Louise Haigh. It will bring […]

Changi Airport Group (CAG) is to invest S$3 billion over the next six years on enhancing Terminals 1 to 4 at Singapore Changi Airport. The investment programme will improve services such as baggage handling, check-in, immigration and Skytrain connections between terminals, as well as to replace end-of-life systems to facilitate smoother passenger and airline experience. […]

In the 2024 edition of our annual investment feature, Modalis Infrastructure Partners’ president and CEO, Curtis Grad, discovers that the airport private sector deal flow remains strong despite geopolitical headwinds. Dealmaking and public-private contract awards in the airport business have ebbed a little in the past 12 months, but remain relatively buoyant. Modalis Infrastructure Partners […]

London Luton Airport (LLA) notes that it has taken another key step in its journey to achieving net zero emissions by 2040 following its investment in a fleet of sustainable car park transfer buses and operational vehicles used across the airport. The new buses are powered by ISCC (International Sustainability Carbon Certification) certified hydrotreated vegetable […]

Los Angeles International Airport (LAX) has unveiled its latest art installation, ‘Everyday Transcendence’, a hand-painted mural by renowned local artist Allison Kunath. Situated on the Departures Level in Terminal 4’s concourse, this site-specific mural is a vibrant addition to the airport’s ongoing commitment to enhancing the passenger experience through art. “LAX’s murals have been curated […]

Hong Kong International Airport’s new Three Runway System (3RS) is set be commissioned on November 28th. After the Airport Authority Hong Kong (AAHK) has acquired the aerodrome licence and the 3RS has been commissioned, all three runways will be operating under the 3RS. AAHK targets to obtain the aerodrome licence in November 2024, covering the […]

Cork and Dublin airports continued their record-breaking streak in October, welcoming a total of 3.1 million passengers through their terminals. Announcing its monthly passenger numbers, daa confirmed that October 2024 was the busiest ever October for both airports, with passenger numbers up 2% compared with 2023. Inward tourism helped boost numbers. The annual Cork Jazz […]

With soaring traffic figures, an ambitious new investor and plans to become the first transfer hub in the Philippines, these are exciting times for Mactan Cebu International Airport, writes Joe Bates. Air traffic is on a huge growth trajectory in the Philippines and Mactan Cebu International Airport (CEB) is no exception to the rule, with […]

The topic of rising airfares was one of the focal points of discussions among airport leaders during the Board Meeting of the ACI Asia-Pacific & Middle East in Phnom Penh, Cambodia. An airfare study, undertaken by ACI APAC & MID, in partnership with Flare Aviation Consulting, examined airfare trends across approximately 60,000 routes in 19 […]

Changi Airport is turning up the magic with the fifth edition of the Changi Festive Village, celebrating Hello Kitty’s golden jubilee in the most kawaii way. From today until February 16, 2025, travellers and fans of the Sanrio characters can immerse themselves in a festive wonderland bursting with cuteness, as Hello Kitty and Friends take […]

Fraport AG is exploring new, innovative approaches for the use of construction materials. Together with the startup B2Square – Bitumen Beyond Oil – the airport operator is using sustainable asphalt concrete to build and test a 200-metre-long section of road located on the airport apron. This is the first time that organic cashew-based bitumen has […]

VIEW THE ISSUE HERE DOWNLOAD THE ISSUE HERE Airport profile: Mactan Cebu Special report: Sustainability Plus: Customer Experience Summit & Master planning and design In demand Editor, Joe Bates, considers the attraction of airports to private investors in this ‘global airport operator’ themed issue of Airport World While there are plenty of examples to show […]

Montréal-Trudeau International Airport (YUL) has become one of the first airport’s in Canada to boast new state-of-the-art CT X-ray technology installed by the Canadian Air Transport Security Authority (CATSA). Passengers travelling through YUL now have access to an elevated security screening experience on one screening line at the domestic/international security checkpoint, meaning that they no […]

Saudi aviation is on track for a record breaking year with more passengers than ever before passing through the Kingdom’s airports. Indeed, Saudi Arabia’s General Authority of Civil Aviation (GACA) believes the country has enjoyed an outstanding year based on the upturn in traffic, with record growth in passenger numbers, connectivity, and aviation cargo. It […]

The Port Authority of New York and New Jersey Board of Commissioners yesterday approved additional funding to begin the planning process for the redevelopment of Terminal B at Newark Liberty International Airport (EWR). The action marks the first major step in executing the newly unveiled EWR Vision Plan, which serves as a wide-ranging blueprint setting […]

The UK’s Aviation Minister, Mike Kane, has visited Birmingham Airport’s new 6.8-megawatt solar farm, made up of 12,000 panels, responsible for providing at least 20% of the airport’s electrical power requirement. Birmingham Airport has committed to beat the government’s deadline and become net zero by 2033. An ambitious target that the multi-million-pound sustainable investment will […]

Plaza Premium Group (PPG) has signed an agreement to open an Aerotel in Shanghai Pudong International Airport’s Terminal 2. The Aerotel Shanghai Pudong Airport Hotel will be an integrated hospitality facility combining accommodation, dining, and wellness, with 82 hotel rooms in total. Set to open in the second quarter of 2025, this new development marks […]

Amman’s Queen Alia International Airport has unveiled four state-of-the-art cleaning robots that it believes will significantly enhance its cleaning processes, resource allocation and overall efficiency. The new additions, introduced by AMM operator Airport International Group (AIG) in collaboration with MENA Facilities Management, are also said to highlight AIG’s commitment to adopting the latest technology and […]

Miami-Dade County Mayor, Daniella Levine Cava, and Miami International Airport (MIA) officials have hosted a ribbon-cutting ceremony for the first phase of MIA’s new Central Terminal check-in area. The first of three ticket counter pods in the new airline check-in area, which includes the latest in self-service bag drop technology, is part of a $38-million […]

Changi Airport Group (CAG) continues to invest in enhancing Singapore Changi Airport’s fleet of emergency rescue vehicles and equipment, both on land and sea. The latest investments have included the addition of three new vessels to its sea rescue fleet, replacing older craft that have reached their end of life. All three – a Command […]

Corpus Christi International Airport (CRP) in Texas has completed construction on a new full-service bar and connected elevated outdoor patio and observation deck, which is the first passenger-accessible outdoor space to be constructed in the airport’s 64-year history. Both are now open-to-the-public and located inside security within the concourse between gates 1 and 3 and […]

American Airlines has received tentative approval to begin a round-trip daily flight between San Antonio International Airport (SAT) and Washington Reagan National Airport (DCA) by the US Department of Transportation (DOT). The non-stop service between SAT and DCA will provide unparalleled benefits for both cities and their respective regions. “American would like to thank the […]

Hamad International Airport’s Central Concourse, which includes the indoor tropical garden, ORCHARD,  has received Leadership in Energy and Environmental Design (LEED) Gold Certification. The certification showcases the airports commitment to sustainability and environmentally responsible construction practices. LEED certification is a globally recognised symbol of sustainability achievement and one of the most widely used green building […]

Indochine – an Asian restaurant concept – has opened at Stockholm Arlanda Airport. With a menu that features sushi, Pad Thai, dumplings and more in a stylish, modern atmosphere, Indochine will add to the diverse range of dining options at the Marketplace in Terminal 5. According to the airport, with flavours from the four corners […]

The company behind the plans for Poland’s new CPK mega hub, which will contain an airport, railway station and public transport interchange, has announced that the project has entered “the design acceptance process”. It has received the construction design for the project from the master architect and notes that the design acceptance process has begun […]

Global airport operator, Aena, welcomed 34.7 million passengers across its network in September, 7% more than in the corresponding month a year ago. Aena – which operates 46 airports and two heliports in Spain, London Luton in the UK and 17 airports in Brazil – handled 292,139 aircraft movements (+5.8%) and 120,781 tonnes of cargo (+14.3%) […]

More than 5,000 jobs will be created as a result of a five-year, £1.1 billion investment in London Stansted Airport, welcomed today by UK Chancellor, Rachel Reeves, and Transport Secretary, Louise Haigh. The plans were unveiled by the Prime Minister at the International Investment Summit in London and will see Stansted unlock the potential of […]

Newcastle Airport in Australia has joined forces with CommBank to fund a raft of pioneering sustainability programmes via an innovative A$235 million Green Sustainability-Linked Loan (GSLL). The GSLL converts existing loan funding to one linked to specific sustainability actions and outcomes. Airport CEO, Dr Peter Cock said with the support of the GSLL, Newcastle Airport […]

Errol McGlothan explans why strategic partnerships are cornerstone to the success of lounge operator, Airport Dimensions. In today’s fast-paced aviation sector, partnerships are becoming increasingly important in creating new opportunities and delivering progress. For Airport Dimensions, these alliances are not just simple business deals, they are at the heart of our approach to innovation and […]

Dallas Fort Worth International Airport (DFW) has announced that CEO, Sean Donohue, is to retire after 11 years in the hot seat at the Texas gateway and a 40-year career in aviation. Since joining DFW in 2013, he has overseen significant growth and development, strengthening DFW’s position as a key transportation hub that connects the […]

ACI EUROPE has called on the European Commission to extend the EU State aid Guidelines to regional airports, so that they can continue contributing to the connectivity, competitiveness and cohesion of Europe’s regions but also decarbonise and facilitate the deployment of zero-emission aircraft. Responding to the recent initial public consultation on the review of the […]

The 2024 Brisbane Airport Lost Property Auction is officially underway, featuring some 500 items left behind by the 22.6 million passengers who travelled through the terminal in the past year. Despite efforts to reunite owners with their belongings, many items remain unclaimed well beyond the standard holding period. Brisbane Airport (BNE) holds an auction once […]

Shannon Airport has claimed the top spot in the travel category and ranked fourth overall in Ireland’s Customer Experience Insights (CXi) Report 2024. The national report, widely regarded as a benchmark for customer satisfaction, evaluated 175 organisations, of which 150 were ranked across 11 categories. Shannon Airport’s rise in the rankings is a major achievement, […]

A popular Indian street food café is opening an outlet at Birmingham Airport (BHX) and targeting becoming a presence at all major UK airports by 2025. The new store will be located in the departures area at Birmingham Airport. “We truly believe Chaiiwala at Birmingham Airport is long overdue and cannot wait to serve passengers […]

Queenstown Airport has achieved Level 4+ ‘Transition’ status in ACI’s Airport Carbon Accreditation programme. The New Zealand gateway says that the achievement acknowledges its commitment to sustainability and progress towards decarbonisation. The highest tier in the programme, which was launched in 2009 to independently assess the efforts of airports to reduce carbon emissions, is Level […]

New Zealand’s Inia William Tuuta Memorial Airport has completed a 480 metre extension to its runway meaning that it is now possible for a B737 size aircraft to operate between the Chatham Islands and Auckland. A  converted TEXEL Air Boeing 737 freighter became the first aircraft to use the newly extended runway, operating a return […]

In a historic occasion for the twin-islands of Antigua and Barbuda,  Barbuda International Airport has officially opened, signalling the start of a new chapter for Barbuda’s connectivity, tourism, and economic growth. Barbuda’s new airport now allows for direct connections to global destinations and offers an enhanced travel experience for visitors and residents into the island. […]

Customer facilitation Richard Plenty and Terri Morrissey reflect on the importance of designing for a diverse range of travellers. A few years ago, one of the authors (Terri) badly sprained both of her ankles, luckily not at the same time, but within the same year. The experience of having to wear a specially designed boot […]

Cork and Dublin airports saw record-breaking numbers of passengers passing through their terminals again in September, daa confirmed today while releasing monthly passenger numbers. The two airports welcomed a total of 3.38 million passengers in September, a 5% increase on the same month last year. Demand for travel was buoyed by late summer breaks, the […]

Copenhagen Airport enjoyed its busiest ever September, welcoming 2.8 million passengers during the month, despite handling fewer flights than in the corresponding period five years ago. The monthly total was 11% higher than a year ago and slightly higher than in September 2019. Both Danes and other Europeans still have a great appetite for travel, […]

Edinburgh Airport, part of the VINCI Airports network, has launched a £5.8 million project to redesign its check-in hall. This project will deliver more space for passengers and introduce new self-service technology and digital wayfinding. The investment will see zones A and D redesigned to create an improved, more seamless experience for passengers, with works […]

Honeywell Building Automation’s Alex Cowen considers how strategically utilising modern technological solutions can streamline airport operations. With global passenger traffic on the rise and demand for air travel reaching new heights in some countries, it is imperative that the aviation industry continues to innovate to keep up with demand and sustainably streamline airport operations where […]

The transformation of Brisbane Airport’s Domestic Terminal hits overdrive in October with new temporary security screening points, check-in, and bag drop locations opening for thousands of domestic passengers. These changes are to make way for the future era self-check-in, automated bag drop and next generation passenger and baggage screening equipment upgrades.  Passengers will experience the […]

London Gatwick has become the first UK airport to receive Level 1 Accessibility Enhancement Accreditation from ACI World. The accreditation recognises London Gatwick’s commitment to accessibility services through its strategy, policies, and initiatives. Level 1 is designed to help airports measure, evaluate and improve their accessibility management and culture and it is the only international […]

Chicago Midway Airport has opened the first shared use lounge in its 96-year history. A multi-functional space by Airport Dimensions, The Club MDW is designed to be a celebration of Chicago’s architectural and cultural legacy, reflecting the spirit of the city and offering travellers an elevated experience with local cuisine and a vibrant atmosphere. Providing […]

Pittsburgh International Airport’s Presley’s Place, one of the first comprehensive sensory spaces to launch at a US gateway, is about to celebrate its 5-year-anniversary. The 1,500 square-foot sensory space came to fruition after PIT employee, Jason Rudge, left a note in the company suggestion box. Inspired by his four-year-old son Presley, who was diagnosed with […]

We round-up some of the latest ACI World Business Partner stories from across the globe. Stantec to play key role in Newark AirTrain replacement project Stantec has been selected by the Port Authority of New York and New Jersey to lead preliminary and final design work for key elements of the planned $2 billion Newark […]

We shine the spotlight on the latest sustainability efforts of Munich, LaGuardia and Washington DC’s airports and a handful of the award winning projects in ACI Asia-Pacific and Middle East’s Green Recognition 2024 programme. Munich Airport trialling new sustainable energy system An innovative system for sustainable energy generation from both wind and solar power is […]

Construction work has begun on a new 13,000 solar panel array that will sit on the roof New York-JFK’s new Terminal One. According to the Port Authority of New York and New Jersey and the New Terminal One consortium that was selected to design, build and operate the new terminal, the solar array will be […]

According to the parties involved, Norway’s state-owned airports are set for a major digital transformation programme under the terms of a new long-term partnership between Amadeus and Avinor. The deal announced today will effectively see the country’s airport operator extend and expand its use of Amadeus technology. Central to the partnership is said to be […]

Hong Kong International Airport (HKG) handled 4.92 million passengers in August, a healthy 23% rise on the corresponding month a year ago. The gateway also registered year-on-year growth in August for both cargo volumes (+10.6%) and aircraft movements (+26.1%), handling 406,000 tonnes of cargo and 31,605 flights respectively during the month. Airport Authority Hong Kong […]

Elena Sorlini, managing director and CEO of Abu Dhabi Airports, tells Joe Bates more about the transformational benefits of Zayed International Airport’s new Terminal A and the company’s customer service strategy. Can you tell us a little more about Abu Dhabi Airports’ customer service philosophy and why you take good customer service so seriously? Passengers […]

Los Angeles International Airport (LAX), in partnership with Unibail-Rodamco-Westfield (URW) Airports and Delta Air Lines, is celebrating the local and minority businesses powering the latest dining and retail offerings at the new Terminal 3. They include local brands Alfred, Fat Sal’s, Homeboy, Native by Nyesha and Yakumi. According to LAX operator, Los Angeles World Airports […]

As temperatures hit the mid-20oC this week, it may seem odd to hear London Stansted has been preparing for the winter by kicking-off its snow training programme to ensure the airport is ready for any adverse weather in the months ahead. The snow team, which is responsible for clearing runways, taxiways and aircraft stands during […]

Global passenger traffic is projected to rise by 10% in 2024 to reach 9.5 billion by the end of the year, according to ACI World’s new Annual World Airport Traffic Report. Drawing data from over 2,700 airports across more than 180 countries and territories, the report offers the most comprehensive overview of the global airport […]

Enhancing the passenger experience through new technology, facilities and services continues to be a key priority for the world’s airports. Joe Bates takes a closer look at some of the latest initiatives and awards. Robotic pods to enhance accessibility at YVR Vancouver International Airport (YVR) is to trial the industry’s first, autonomous, electric robotic ‘pods’ […]

Etihad Airways has announced a significant boost to its connectivity to Sydney, with an increase from daily services to 10 services per week set to commence from July 2025. The Australian gateway notes that the decision will cement Sydney Airport’s status as the country’s most connected gateway to the Middle East. Greg Botham, Sydney Airport’s […]

We report on the latest news and developments from Amsterdam Schiphol Airport. Amsterdam’s Schiphol Airport (AMS) has long been one of the world’s most innovative hubs and a major economic generator for the Netherlands. It is arguably the pioneer of the airport city in terms of the co-ordinated development of non-aeronautical related facilities around the […]

The latest news stories from ACI World, ACI Asia-Pacific & Middle East, and ACI Latin America and Caribbean show that the focus is clearly on the sustainable growth and development of the world’s airports. Working to support aviation’s decarbonisation efforts ACI World and Airbus have signed a co-operation agreement to support the industry’s efforts to […]

Brisbane Airport (BNE) believes that the revamp of its Terminal 5 will revolutionise the passenger experience at the gateway. The upgrade is part of the Australia airport’s A$5 billion Future BNE  transformation and will include the most significant changes to the terminal since it opened 29 years ago. Driven by the need to upgrade security […]

Marnix (Max) Groot provides a snapshot of the major ongoing and planned airport development projects in South East and East Asia. Asia is a hotspot for infrastucture development projects with China, in particular, in the midst of a programme to upgrade its existing airports and build dozens more to give it the capacity to meet […]

Munich Airport’s wholly owned ground handling subsidiary has taken delivery of the first 10 electric passenger buses, with another 27 on the way before the end of the year. AeroGround Flughafen München GmbH has the option to purchase a further 25 buses from MAN Truck & Bus Germany in the future. The German gateway claims […]

Joe Bates looks back at some of the key moments from July’s SMART Airports & Regions Conference and Exhibition in Denver. Soaring outside temperatures and record visitor numbers that included 720 delegates and 62 exhibitors from across the globe really made July’s SMART Airports & Regions Conference and Exhibition in Denver, Colorado, one of the […]

Global airport operator Fraport AG with interests in airport across Europe, Asia and South America is selling its 10% stake in Delhi’s Indira’s Gandhi International Airport (DEL). Under the agreement signed today (September 9), Fraport is selling its entire stake in DEL operator, Delhi International Airport Limited (DIAL), to its majority owner, GMR Airports Infrastructure […]

The new Terminal 1-A at Santiago’s Arturo Benítez International Airport has been inaugurated by the President of Chile, Gabriel Boric. Other VIPs at the airport to celebrate the milestone occasion included Chile’s Minister of Defence, Maya Fernández;  Minister of Public Works, Jessica López; and Minister of Agriculture, Esteban Valenzuela. The expansion of T1 has added […]

WH Smith North America (WHSNA) has partnered with local-favourite brand, Lee’s Donuts, to open a new location at Vancouver International Airport (YVR). Lee’s Donuts is a mom-and-pop shop developed by founders Alan and Betty-Ann Lee in 1979. The original shop opened in Granville Island Public Market and has since expanded to several other locations around […]

Joe Bates takes a closer look at the different ways airports are introducing artwork into terminals and across the airport campus to create a destination in their own right and a unique experience for travellers. Embracing art in terminal buildings might not be the newest fad in the world, but it appears to be one […]

The Shannon Airport Group, which owns and operates Shannon Airport and a significant property portfolio at its Shannon Campus, is today celebrating the 10th anniversary. A decade on, Shannon Airport is on track to handle over two million passengers for the first time since 2009, while over €178 million has been invested across the airport […]

ACI World director general and CEO, Luis Felipe de Oliveira, addresses the global challenge of passenger facilitation and ACI World’s commitment to building a more accessible and inclusive air transport system. This is my last View from the Top as my tenure as ACI World director general and CEO comes to the end after an […]

Singapore Changi has unveiled the world’s largest ever display of sunflowers at an airport, with some larger than life sculptures being eight metres tall. ‘A Sunflower Sojourn’ features over 5,000 sunflowers of more than 10 exquisite varieties, beautifully arranged at over 20 locations across all four terminals. The showcase extends outdoors to Hub & Spoke […]

ACI World Business Partner, Copenhagen Optimization, has entered the South American market with the implementation of its virtual queuing technology at Montevideo’s Carrasco International Airport (MVD) in Uruguay. The service, which allows passengers to reserve a specified time for security checks to help them pass through security more quickly and efficiently, also marks the first […]

Pragma Consulting’s Mohamed Hisham considers how focusing on families can significantly boost the non-aeronautical revenue of airports. Airports are constantly looking for ways to improve their non-aeronautical revenue, and an important segment to focus on is passengers travelling with children. Families travelling with children represent a significant opportunity for airports to boost revenue across both […]

London Gatwick has partnered with AccessAble to launch a series of bespoke Detailed Access Guides helping passengers navigate more easily, safely and confidently through the airport. The free guides cover 30 different areas of London Gatwick – including departures and arrivals, car parks and the train station – and provide passengers with information such as […]

Budapest Airport (BUD) has celebrated the return of easyJet’s twice-weekly service connecting the Hungarian capital with Lyon. BUD and Lyon Saint Exupéry Airport (LYS) are part of global airport operator VINCI Airports’ network of European airports. Last operated pre-pandemic, the resumption of the link between these two captivating cities will serve the airport’s rising tourism […]

VIEW THE ISSUE HERE DOWNLOAD THE ISSUE HERE Airport profile: Amsterdam Schiphol Special report: Asia’s big build Plus: ACI News, Sustainability & SMART Airports review Everything counts Editor, Joe Bates, reflects on the importance of good customer service in this ‘passenger facilitation’ themed issue of Airport World. Some 16 years ago, I pondered what constituted good customer service […]

Long-haul non-stop flights between Munich Airport and the USA have undergone an enormous development and are continuing to grow, according to the German gateway. When the airport opened in 1992, there were 39 departures to five destinations each week. Today, there are 140 departures to 14 different airports. Yesterday, on Monday, the airport recorded the […]

Award-winning metal experts, Móz Designs, believes that it has created a unique and engaging lounge environment for airport visitors at the Melbourne Orlando International Airport. In collaboration with RS&H Architects, Móz designed four custom backlit round column covers and storefront soffit facades, all featuring their signature Laser-Cut Stream pattern. The design is said to reflect […]

Edinburgh Airport has been recognised for the work done to reduce absolute emissions after becoming the first in Scotland to achieve a global carbon accreditation. The airport has reached Level 4 ‘Transformation’ in the Airport Carbon Accreditation scheme. This is one of the highest levels in the global carbon management certification programme for airports. This […]

New long-haul routes and strong demand for travel saw 19.9 million passengers travelling through London Gatwick in the first half of this year. The continued collaboration with partners and the hard work of front-line colleagues has supported London Gatwick’s continued recovery and delivered a successful start to the year, the airport said today when publishing […]

San Francisco International Airport (SFO) has launched the Terminal 3 West Modernization project, a $2.6 billion construction project which will renovate the existing 650,000 square foot western half of Terminal 3, including a seismic retrofit, an expanded security checkpoint and new passenger amenities. The project will also create 200,000 square feet of additional space, allowing […]

Mace has been appointed as delivery partner by King Salman International Airport Development Company (KSIADC) to oversee the planning and construction for its airport development programme in Riyadh, Saudi Arabia. The global consultants and construction experts, working alongside KSIADC that is owned by Saudi’s Public Investment Fund (PIF), will lead the full range of delivery […]

Nearly 14 million passengers passed through Abu Dhabi’s Zayed International Airport in the first half of 2024. The gateway welcomed 13.7 million passengers between January and the end of June – a significant 33.8% rise on the same period last year. This growth was complemented by a 24.3% rise in flight movements, recording 84,286 movements […]

The UK government has approved London City Airport’s (LCY) plans to increase its annual passenger cap to 9 million passengers per annum – up from the existing 6.5mppa. It has also given the green light for three extra flights in the first half hour of operations during the week. However, London City Airport’s proposals to extend […]

Dallas/Fort Worth International Airport (DFW) is the first airport in the United States to operate a US Customs and Border Protection (CBP) Centralized Examination Station (CES) located on the secure side of an airport. This innovative set-up, which previously has taken place outside of a secure airfield environment, expedites the direct transfer of cargo from […]

Maryland governor, Wes Moore, today announced that Baltimore/Washington International Thurgood Marshall Airport logged record-breaking passenger traffic in June 2024. According to Maryland Department of Transportation records, 2,603,847 commercial passengers flew through the airport, which represents a new all-time monthly passenger record and is an increase of 11% increase over June 2023. Fiscal Year 2024 also […]

London’s Heathrow Airport is set for its busiest ever summer after handling close to eight million passengers in July. The total, which saw it hold on to its status as Europe’s busiest airport in 2024, included three weeks when it handled in excess of 1.8 million passengers despite never previously welcoming that many people in […]

Leeds Bradford Airport (LBA) in the UK has unveiled its Vision 2030 strategy, signalling plans for significant private sector investment to improve passenger experience and drive sustainable growth over the coming decade. It is hoped that the strategy will create economic growth opportunities and enhance international connectivity for Yorkshire. LBA’s Vision 2030 strategy will be […]

Liege Airport in Belgium recorded its seventh consecutive month of cargo growth in July in terms of aircraft movements and freight volumes. It handled a total of 2,259 cargo flights and 81,474 tons of cargo in July, healthy upturns of 18% and 17% on the same month a year ago. Based on ACI figures for […]

The terminal expansion project at Newcastle Airport in Australia is progressing rapidly with the crown of the building, a vaulted roof and structural steel installations the current work focus. Airport CEO, Dr Peter Cock, said it was exciting to see the superstructure taking shape on this iconic building and was looking forward to seeing it […]

Airport operator, Fraport, enjoyed an impressive first six months of the year, enjoying a 13% rise in revenues and a 7.2% upturn in passenger numbers across it global network. Its half-year figures, released today, show that it handled 74.1 million travellers across its actively-managed aviation gateways during the first half of 2024 (ending June 30). […]

Work has resumed on the expansion of Quito’s Mariscal Sucre International Airport in Ecuador. Airport operator, Corporación Quiport, notes that it is funding the upgrade, which is designed to improve the passenger experience and increase the gateway’s operational capacity. The expansion of the passenger terminal started in November 2019, but was interrupted in March 2020 […]

Western Sydney Airport is one step closer to reality following the completion of its roof, paving the way for the acceleration of its internal fit out. According to a new statement, more than 80% of the new Western Sydney International (Nancy-Bird Walton) Airport is now complete, with domestic, international and air cargo services expected to […]

More than three million passengers passed through Copenhagen Airport in July making it its busiest ever month. A total of 3.18 million passengers used the Danish gateway in July, the highest number in CPH’s 99 year history and 13% more than in the same month a year ago. The previous passenger record for a single […]

Plaza Premium Group (PPG) has opened its new Plaza Express lounge at London Gatwick Airport’s north terminal departure. According to PPG. the new opening is ideal for larger groups and families alike looking to kick-start their holiday in a fun and casual way, offering leisure travellers the ‘Plaza Premium Lounge’ hospitality but with more affordable […]

An impressive two million passengers passed through Cagliari Airport between April and July this year cementing its status as Sardinia’s busiest gateway. The airport is currently served by 20 airlines that between them operate 81 routes to 68 destinations across Italy and the surrounding region. It notes that it set a new record in July […]

Stantec, a global leader in sustainable design and engineering, has been selected by the Port Authority of New York and New Jersey to lead preliminary and final design work for key elements of the planned $2 billion Newark AirTrain replacement. When complete, the new AirTrain will promote increased adoption of public transportation to Newark Liberty […]

Qatar’s Hamad International Airport (DOH) today released its traffic figures for the first half of 2024, describing the year-on-year upturn in passengers, cargo and aircraft movements as “exceptional growth”. In facts and figures, during in the first half of 2024, passengers numbers increased by 25% over the same period last year, while aircraft movement soared […]

Shanghai Pudong International Airport has opted to install SITA’s passenger verification and check-in solutions to enhance the experience of travellers passing through its facilities. Through the partnership, SITA will deploy common-use self-service bag drops (SBD) and kiosks for Pudong Airport’s foreign airlines and their passengers, making the journey through the terminal much easier and efficient. […]

We round-up some of the latest ACI World Business Partner stories from across the globe. TAV Technologies expands in South America TAV Airports subsidiary, TAV Technologies, has expanded its operations in South America by adding new projects in Chile and Panama to its portfolio. The projects will support the digitalisation efforts of Sanitago’s Arturo Merino […]

Passengers travelling through London Luton Airport (LLA) no longer need to remove liquids and electronic items from their bags as they pass through security, following the successful roll-out of next generation security scanners. The completion of the £20 million project positions LLA as one of the first major airports to complete the roll-out in time […]

Singapore Changi Airport handled 16.5 million passengers from April to June 2024, an increase of 13.4% compared to a year ago. The upturn means that the airport is now operating close to pre-pandemic traffic levels – in fact, the Q2 number is just 1.8% down on the corresponding period in 2019. Aircraft movements, including landings […]

The second phase of the trial of electric self-driving buses has started at Amsterdam Schiphol Airport. During this phase, the airport, together with KLM Cityhopper and KLM Ground services, is testing a fixed, pre-programmed route to and from the apron. Crew from KLM Cityhopper arriving at Schiphol can use the shuttle service. Earlier this year, […]

Bureaucracy and innovation Richard Plenty and Terri Morrissey reflect on the importance of encouraging innovation in the workplace. Could excessive bureaucracy and red tape be slowing down your organisation’s innovation process? It’s an important question for airports to ask themselves at a time when the need for innovation has never been greater. And it is […]

Andrew Caughey, head of sustainable aviation at AtkinsRéalis, offers advice to airports seeking to become future fuels ready. Airports will be a critical enabler for the transition to zero emission flights. While future flight aircraft are progressing swiftly through their development cycle, they won’t be able to deliver on their promise of cleaner aviation and […]

Advanced Air Mobility (AAM) is certainly making news at the Farnborough Air Show in the UK, with Milan airport operator, SEA, signing a Memorandum of Understanding (MoU) today that lays the groundwork for the development of a passenger electric vertical take-off and landing (eVTOL) network across Italy’s Lombardy region. SEA’s MoU partners are Lilium NV, […]

Avolta has announced the renewal and extension of its duty-free contract with Australia’s Perth Airport to 2031. Using sustainable design principles, the contract includes nearly 3,000sqm of commercial space across four stores, and centres on the transformation of Avolta’s Terminal 1 Departures store into a state-of-the-art walkthrough space. Rather boldy, perhaps, Avolta and Perth Airport […]

Urban-Air Port (UAP) and LG have unveiled their industry-leading next generation Vertiport, which combines LG’s AI-powered technology with UAP’s vertical airfield robotics system. They claim that the Vertiport is the world’s most advanced solution – the first to incorporate AI-enabled systems – and merges cutting-edge technology with customer-centric designs to define the future of air […]

Autonomous technology born in the UK has been given a high-profile German seal of approval after a demonstration at Stuttgart Airport. Aurrigo International plc’s Auto-DollyTug was successfully deployed as part of the Digital Testbed Air Cargo (DTAC) Demonstration. The demonstration was led by the Frankfurt University of Applied Sciences in collaboration with the Fraunhofer Institute for […]

ACI World and Airbus have signed a cooperation agreement to support the industry’s efforts to reduce the environmental impact of aviation. This partnership leverages the strengths of the world’s leading aircraft manufacturer and the largest and most important international association of airports to make significant progress in both decarbonising aviation and mitigating aircraft noise impact. […]

Technology will help the world’s airports and their staff cope with rising temperatures and extreme weather events, writes AEM’s Anuj Agrawal. As our planet warms, industries worldwide grapple with the escalating challenges posed by rising temperatures. Arguably, few feel the heat more acutely than the aviation sector, where the delicate balance of safety, efficiency, and […]

Travellers in the world’s fastest-growing aviation market, India, are some of the world’s most enthusiastic lounge users with an ever-growing appetite for an elevated airport experience, according to new research. ‘AX24: The Age of the Airport Experience’, the latest round of research from global airport lounge and experience specialists Airport Dimensions, is a comprehensive study […]

Rudy Daniello, Amadeus’ executive vice president of airport and airline operations, highlights some key technology investment trends. Our latest research, Travel Technology Investment Trends 2024 Airports, demonstrates that self-service is now mature, with more than half of the airports we surveyed providing self-service at check-in, bag-drop, and boarding. But what does the future hold? And […]

Frankfurt Airport claims to have marked an important milestone in the ongoing upgrade of its security checkpoints with the opening of nine additional security checkpoints equipped with modern CT technology. It is confident that the new equipment, as well as an innovative lane concept now available in Departures B-West of Terminal 1, will enable passengers […]

ACI World today officially confirmed the top 20 busiest airports in the world in 2023 with the publication of its latest ACI World Airport Traffic Dataset. The dataset’s key findings confirm total global passenger traffic for 2023 was close to 8.7 billion, driven by a continued resurgence in international traffic. This segment was propelled by […]

SITA has signed a five-year extension with Heathrow Airport to support Heathrow’s vast and growing network infrastructure. Through this agreement, SITA will provide a wide range of network, telecommunications, and connectivity services, while introducing innovative new solutions to businesses operating within Heathrow. As part of the new agreement, SITA will continue to strengthen Heathrow’s digital […]

Key new appointments at ACI World, WAGA resolutions and a new training MoU plus ACI Asia-Pacific & Middle East’s new connectivity study and ACI Africa looks forward to its annual regional conference in Johannesburg. All change at the top for ACI World It will soon be all change at the top for ACI World with […]

Editor, Joe Bates, goes on a whistle stop tour of the world to report on the host of airports celebrating key anniversaries and milestone events this year. Half century for Paris Charles de Gaulle Europe’s third busiest airport for passenger traffic, Paris-Charles de Gaulle (Paris CDG) is celebrating its 50th anniversary, and while rejoicing in […]

Aeroporti di Roma’s head of innovation and digital, Giulio Ranucci, tells us more about how the airport operator is fostering innovation at its airports and across the aviation ecosystem. Around 44.4 million passengers passed through Rome’s Aeroporti di Roma (ADR) operated Fiumicino ‘Leonardo Da Vinci’ (FCO) and Ciampino (CIA) airports in 2023. Fiumicino is the […]

Milan’s Malpensa Airport handled its first electric drone shipment last night when a package was successfully transported four kilometres from the gateway’s cargo area to a nearby warehouse. According to the Italian airport, a Nimbus drone from Techno Sky carried “a light load” from Milan Malpensa Cargo City to Barbarini & Foglia’s logistics warehouse, covering […]

With passenger numbers hitting an all-time high, new facilities being added and more on the way, these are good times for Denver International Airport, writes Joe Bates. In just under 30 years, Denver International Airport (DEN) has grown from being a mid-sized US airport to one of the busiest, most ambitious and envied airports in […]

Cork Airport contributed just over €1 billion to the Irish economy and supported more than 12,650 job in 2023, new analysis of the airport’s economic impact has revealed. Launched today by Minister of State for Transport, James Lawless TD, Ireland’s EU commissioner designate, Michael McGrath TD, and Tourism Ireland’s chief executive, Alice Mansergh, the analysis […]

Airports across the world continue to innovate with the trial and adoption of new smart technologies to enhance the passenger experience and operational efficiency, writes Joe Bates. With costly new terminals and runways usually taking more than a decade to become reality when you factor in the design, planning and environmental approval processes, in many […]

Director general and CEO, Luis Felipe de Oliveira, reflects on the first ever ACI World Committee Forum and the transformative power of technology. Today, as I pen this editorial, top airport experts from around the globe converge in Montréal, the Civil Aviation Capital of the World, for the first-ever ACI World Committee Forum, a gathering […]

Albania’s Tirana International Airport (TIA) handled more than a million passengers in a month for the first time in June when a record 1,067,405 travellers passed through its facilities. The airport notes that “this outstanding figure” marks a 61.6% increase on last year’s June total of 667,521 passengers. The bumper month means that the airport […]

Dr John Kasarda and Michael Chen discuss how accelerating advances in applications of artificial intelligence are transforming airports, airport cities, and the greater aerotropolis. Artificial Intelligence (AI) is ushering in the Fourth Industrial Revolution (Industry 4.0) where digitisation, creativity, and innovation are transforming business processes worldwide. The aviation sector is no exception. From machine learning […]

Copenhagen Airport claims that it is expecting a “summer of intense travel activity” following a busy June, which saw 2.8 million passengers pass through its facilities. The Danish gateway’s optimism is based on the fact that the total was was 12% up on the same month a year ago, with June the first month of […]

A new lounge that its creators believe will ‘redefine airport hospitality” opened today at Hong Kong International Airport. The new Kyra Lounge in Terminal 1 is the result of a groundbreaking venture between Airport Dimensions, SSP and Travel Food Services (TFS). Strategically located off Terminal 1’s central concourse by Gate 23, it spans 744 square […]

Editor, Joe Bates, looks back at some of the many highlights of the recent ACI Asia-Pacific & Middle East/ACI World Annual General Assembly, Conference and Exhibition in Riyadh. With the worst days of the global pandemic fast becoming a distant memory for airports and global passenger numbers either already above or set to exceed 2019 […]

Dallas/Fort Worth International Airport (DFW) is expected to handle 1.5 million passengers during this year’s US Independence Day holiday celebrations. If it proves accurate, the total – for the travel period between July 3-8 – will be 5.5% up on last year ahead of what the Texas hub is confident will be its busiest summer on […]

Perimeter security at US airports, and of course gateways across the globe, is of utmost importance for several reasons, not the least of which is the need to protect the safety and security of passengers and staff. Preventing unauthorised access to airport facilities and aircraft helps safeguard against sabotage and other malicious activities, while also […]

DOWNLOAD THE ISSUE HERE Airport profile: Denver Special report: WAGA review Plus: Airport anniversaries, Sustainability & ACI news Showtime! Editor, Joe Bates, reflects on the recent ACI World Annual General Assembly, Conference and Exhibition (WAGA) in Riyadh and the ‘IT innovation’ theme of this issue of Airport World. It was nice to be ‘on the […]

The New Terminal One at New York John F Kennedy International Airport has announced a partnership with SAS, enabling the Scandinavian airline to operate from the new world-class international terminal scheduled to open in 2026. SAS is the eighth airline to commit to operating at The New Terminal One, an all-international terminal that its backers […]

Aberdeen International Airport has held its biggest ever Runway Run raising thousands of pounds for charities. Nearly 400 runners were able to take on the four kilometre Runway Run lit up runway on Saturday night. It is the fifth time the Runway Run – organised in partnership with CHC Helicopters – has been held, and […]

Traffic numbers continue to rise at Hong Kong International Airport as it recovery from the global pandemic gathers pace. Figures released by Airport Authority Hong Kong (AAHK) today show that 4.07 million passengers and 29,855 aircraft movements were handled at the airport in May, upturns of 30.8% and 34.5% respectively on the corresponding month a […]

Heathrow is giving up-and-coming British musical acts a platform like no other this summer, on the new Heathrow Introducing stage in Terminal 5. In what is set to be Heathrow’s busiest summer on record with the airport preparing to welcome over 30 million passengers between June and September, the initiative will give some of Britain’s […]

San Diego International Airport (SAN) is expecting to see more passengers this summer than any time since 2019. With the upcoming Independence Day holiday and construction on the new Terminal 1 (New T1) in full swing, the airport is encouraging travellers and those picking up and dropping off to plan ahead. “We are about one […]

An innovative system for sustainable energy generation from both wind and solar power is currently in use at Munich Airport. The system utilises a container with photovoltaic panels and wind rotors from FlowGen, a company that specialises in green energy system solutions. In cooperation with Munich Airport, the mobile energy container is being used to […]

Jacksonville International Airport (JAX) has implemented Xovis’ fully managed passenger flow management service AERO to help reduce wait times and enhance the passenger experience at its terminal. According to Xovis, the Florida gateway needed a robust system capable of addressing today’s passenger flow challenges and those of tomorrow. “With accurate, real-time data from Xovis, we […]

Miami International Airport (MIA) has started 2024 with its fastest pace ever for passenger growth, serving 1.5 million more travellers in the first quarter than its previous record set in the same period last year. In the first three months of 2024, MIA welcomed 14.9 million passengers, which was a significant 11.6% increase from 13.3 […]

ACI North America (ACI-NA) has honoured San Francisco International Airport (SFO) with the overall award for human resource programmes. In their 2024 Excellence in Human Resources Recognition Awards, ACI-NA named SFO as the winner of its ‘Overall Human Resources Program Award’. “Human resources play an integral role in establishing and implementing a positive workforce culture […]

ACI World will this week welcome top airport experts from around the world for the inaugural ACI World Committee Forum focused on strengthening global aviation collaboration. The forum, which is being held at the Doubletree by Hilton in Montréal brings together over 300 committee members from all six ACI World Standing Committees and their sub-groups. […]

The aviation industry is getting better at baggage handling, reducing the amount of luggage mishandled or ‘lost’ on its journey in 2023, according to a new report out today. Based on the findings of the new SITA Baggage IT Insights 2024 report, the number of bags mishandled by the industry falling from 7.6% to 6.9% […]

Brussels South Charleroi Airport has successfully achieved level 4 ‘Transformation’ status in ACI EUROPE’s Airport Carbon Accreditation programme. This recognition confirms and recognises the airport’s environmental commitments. Operator BSCA notes that Level 4 of the ACA programme means that its strategy for managing carbon emissions is in line with international climate goals. Among other things, […]

London’s Heathrow and Stansted airports have set new traffic records – the former for handling 81.5 million passengers in a 12 month period, and Stansted for experiencing its busiest ever May. Heathrow’s milestone was reached as the UK hub welcomed 7.2 million passengers last month, the first time May traffic has ever exceeded seven million. […]

iGA Istanbul Airport has launched a new ‘Istanbulites’ exhibition featuring human landscapes through the eyes of Venezuelan artist Jesús Briceño Reyes. Organised in collaboration with contemporary art platform Zarastro Art and İGA ART, the exhibition shows just how seriously iGA is taking its mission to become a leading centre for culture. Open for visitors between […]

More than 10% of Dublin Airport’s current annual electricity needs will soon be provided by a new 9MWp solar farm under construction on the airport campus. Airport operator, daa made the announcement while welcoming Jack Chambers, Minister of State for Transport, on a visit today to the 28-acre site located close to the south runway […]

In this two-part article, Marnix (Max) Groot, managing editor of the Momberger Airport Information newsletter, reports on a selection of infrastructure development projects that are either underway or planned across Asia. While Asia has been slower to recover from COVID-19 than other regions, the future looks bright, with hundreds of airports either being built, upgraded […]

Construction work on the new pier at Munich Airport’s Terminal is progressing rapidly and on target for completion at the end of 2025, the German gateway revealed today. The exterior façade was completed last year and  the interior fit-out is said to be making great strides, The new €665 million pier will bundle the non-Schengen […]

Parma International Airport has a major new shareholder after Canadian aviation company, Centerline Airport Partners, announced the acquisition of a 51% stake in the Italian gateway. Centerline believes that the strategic investment underscores its commitment to enhancing connectivity, air service development, customer experience, and safety at the airport in line with its approved master plan […]

Shannon Airport is well and truly ‘up for the match’ as friendly rivalries kick up a notch ahead of this weekend’s Munster Hurling Final clash between Clare and Limerick. The competition is soaring to new heights at the airport as passengers and staff gear up for the hotly anticipated provincial decider. While staff are busy […]

AviAlliance and the co-shareholders of Budapest Airport have agreed to sell the airport to a consortium consisting of the Hungarian state-owned Corvinus Zrt and Vinci Airports. As all terms of the agreement have already been met, the transaction was completed. Gerhard Schroeder, managing sirector of AviAlliance, until today biggest shareholder in Budapest Airport, says: “Since […]

Global IT aviation provider SITA is partnering the Singapore University of Technology and Design (SUTD) to create new offsite passenger processing solutions. It claims that new remote solutions would provide airline passengers with a fresh experience of checking themselves and their luggage in from almost any location – even before they arrive at the airport. In […]

London Heathrow’s Terminal 2, and the first airline to use it, United Airlines, are today celebrating the 10th anniversary of the facility named after the late Queen Elizabeth II. More than 148 million passengers have passed through Terminal 2’s doors, and over one million planes have landed and departed, since it opened on 4th June […]

The design of work Richard Plenty and Terri Morrissey reflect on the importance of paying attention to designing a people-centric working environment. As we write this article, we have just completed running the April 2024 ACI Human Resources programme, a five-day course which educates airport leaders and future leaders on key concepts and frameworks in […]

Brisbane Airport has welcomed the launch of the latest campaign by Tourism and Events Queensland. The campaign – Queensland is Bluey’s world for real life – was launched on Sunday, June 2, by Premier, Stephen Miles, Tourism Minister Michael Healy, and Tourism and Events Queensland CEO, Patricia Callaghan. Airport CEO, Gert-Jan de Graaff, attended the […]

Swedavia is celebrating Pride season by raising the Pride flag at its airports and participating in Stockholm Pride in August. In addition, it is temporarily changing the logo on its social media accounts in June to show Swedavia’s support for Pride. Sweden’s airport operator notes that it has a long-term commitment to issues of diversity […]

The new international terminal at Almaty Airport in Kazakhstan welcomed its first passengers today. The gateway is targeting Excellence in Design for Greater Efficiencies (EDGE) certification for the new $200 million terminal, which raises the airport’s capacity to more than 14 million passengers per annum. The first passengers arrived at the new TAV Airports funded terminal this […]