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EVENTS

Innovation all the way

Joe Bates reports on some of the highlights of the recent Airports Innovate conference and exhibition in Rome. All roads led to Rome for this year’s Airports Innovate conference and exhibition which once again showed that airports are becoming increasingly innovative in the ways that they operate and plan for the future. New technology was, […]

Excellence all round

Learning about the delivery of top quality customer service from some of the best in the business was high on the agenda at the recent ACI World Customer Experience Summit and Exhibition in Atlanta. Atlanta was the setting for this year’s ACI World Customer Experience Summit and Exhibition, and host Hartsfield-Jackson Atlanta International Airport (ATL) […]

SMART talk

Joe Bates looks back at some of the key moments from July’s SMART Airports & Regions Conference and Exhibition in Denver. Soaring outside temperatures and record visitor numbers that included 720 delegates and 62 exhibitors from across the globe really made July’s SMART Airports & Regions Conference and Exhibition in Denver, Colorado, one of the […]

Event Review: SMART Airports & Regions

Nearly 400 delegates and 37 exhibitors made the smart choice by attending the recent SMART Airports & Regions Conference and Exhibition in Edmonton, writes Joe Bates. With its innovative take on everything from embracing renewable energy, working in tandem with its neighbours and the commercial development of its Airport City Sustainability Campus, in many ways […]

ACI EUROPE/ACI WORLD Annual Conference Review: Sunny delight!

Joe Bates looks back at some of the highlights from June’s eventful ACI EUROPE/ACI WORLD Annual Assembly, Conference and Exhibition in Barcelona. A record 850 delegates, a number of key announcements, the chance to reunite with colleagues and, of course, two days of lively debate in the beautiful city of Barcelona ensured that this year’s […]

ACI Customer Experience Global Summit begins in Kraków

ACI World’s annual ACI Customer Experience Global Summit has begun in Kraków, Poland, with ‘Re-humanising the airport experience’ being the theme of the event. The ACI Customer Experience Global Summit is the premier global event on airport experience and attracts more than 400 senior airport executives, civil aviation authority representatives, airport specialists, and related business […]

Show business!

Airport World reviews some of the highlights of the recent ACI-LAC/World Annual General Assembly, Conference & Exhibition in Cancún. Aviation leaders from across the globe gathered in Cancún in November for the ACI-LAC/World Annual General Assembly, Conference & Exhibition, and for the more than 300 delegates lucky enough to be in Mexico, it provided the […]

ACI World confirms date for 2021’s Customer Experience Global Summit

ACI World has announced that its industry-leading Customer Experience Global Summit will return in September 2021 to be hosted as a hybrid event in Montréal, Canada. The third edition of ACI World’s Customer Experience Global Summit will be held at Montreal’s Palais des Congres on September 8 and 9, exploring the theme Gateway to the […]

ALL ABOARD – HIGHLIGHTS OF ACI WORLD’S ANNUAL GENERAL ASSEMBLY IN HONG KONG

Innovation, capacity challenges, sustainability and the customer experience were just a few of the topics on the agenda at this year’s ACI Asia-Pacific/World Annual General Assembly, Conference & Exhibition in Hong Kong, writes Joe Bates. Hopes were high that this year’s joint ACI Asia-Pacific/World Annual General Assembly Conference & Exhibition in dynamic Hong Kong would […]

MONEY MATTERS

Joe Bates picks out some of the highlights of the recent ACI Airport Economics & Finance Conference and Exhibition in London. Paradigm shifts in the airport business’, was the theme of this year’s Airport Economics & Finance Conference and Exhibition in London, which started with keynote addresses from ACI’s leaders and ended with lively debates […]