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IT INNOVATION

BLOG: Fast and efficient

Enhanced wireless networks are key to enabling the digitalisation of airports and taking performance and safety to the next level, writes Nokia’s global aviation practice lead, Richard van Wijk. Given its reliance on the movement of people, it is little wonder the aviation industry was among those hit hardest by the pandemic. Countries locked down, […]

Star Alliance airlines step up biometric identity programmes

Frequent flyers on Star Alliance member airlines will soon be able to use their biometric identity across any participating airline at any participating airport following a new agreement between the world’s largest airline alliance, NEC Corporation and SITA. The agreement announced today is aimed at accelerating the availability of biometric self-service touchpoints across Star Alliance’s […]

New digital services and revenue management system for London Luton

London Luton Airport (LLA) has announced the adoption of a number of new digital services to improve the passenger experience as well as the introduction of new software designed to automate the billing of the airport’s aeronautical revenues. The new digital services include the introduction of unlimited 10mb/s Wi-Fi across the terminal building, the creation of […]

Auto Bag Drop available at Pristina International Airport

Kosovo’s Pristina International Airport – Adem Jashari  has enhanced its self check-in options for passengers by rolling out Auto Bag Drop (ABD) units across its terminal. The new additions – 10 ABD units from ICM Airport Technics, an Amadeus company – are part of the latest technology upgrade by Limak Kosovo International Airport JSC, which […]

Cambodia’s airports turn to the cloud platform for passenger services

Amadeus has signed a new long-term partnership with Cambodia Airports to provide it with a cloud platform that it believes will make it easier for the operator to realise its strategic vision. The IT giant is confident that the introduction of it fully integrated cloud platform for airport passenger services at Phnom Penh, Siem Reap […]

Always innovating

Hamad International Airport’s senior vice president for technology and innovation, Suhail Kadri, discusses his gateway’s IT strategy. What is your airport’s philosophy/strategy when it comes to the trial and introduction of new technology? We are committed to harnessing the power of digital innovation and technology to deliver the passenger experience and operations of a true […]

Amadeus strengthens ties with Dubai based dnata

Amadeus has announced that it is to work even closer with ground handler and air service provider, dnata, in support of its drive for “greater standardisation” of the systems used across its global operations. As a result, Amadeus will continue to power dnata’s innovative centralised load control service for airlines at Dubai International Airport (SXB) […]

Finland’s airports to embrace cloud technology

Helsinki and ten other Finavia operated airports in Finland are set to embrace cloud technology in a pioneering move to combat COVID-19 disruption and better equip them for future growth. According to IT partner, Amadeus, cloud solutions will help deliver an exceptional check-in and boarding experience at Finland’s gateways and accelerate innovations like contactless payment […]

Munich Airport’s LabCampus attracts autonomous vehicle technology pioneer

Munich Airport’s LabCampus innovation centre will shortly have a new tenant – one of the world’s leading technology companies in the autonomous driving sector, Argo AI, which is expected to test and develop vehicles on the site. Established in 2016 and headquartered in Pittsburgh, Pennsylvania, the company has partnerships with US car manufacturer Ford and […]

Survey shows that airports continue to invest in IT solutions

Airports are accelerating their investment in technology to aid the aviation industry’s recovery from the COVID-19 pandemic, according to a new report issued today by ACI World. Based on the findings of a survey by IT provider SITA, airports have been agile in adapting to the changing health and safety requirements, focusing on automated and […]

Pandemic changed airport IT spending priorities in 2020

The COVID-19 pandemic refocused IT spending priorities for airlines and airports in 2020 as their revenues plunged and the industry faced new health and operational requirements needed to keep flying, according to SITA. Among the key findings from SITA’s 2020 Air Transport IT Insights, published today, was an accelerated investment in automated passenger processing focusing on […]

UK government funding electric air taxi service project

​​​​​A consortium led by Atkins, a member of the SNC-Lavalin Group, has been awarded an industrial research grant by the UK Government to look at the feasibility of introducing an air taxi service using electric vertical take-off and landing (eVTOL) aircraft. The project is specifically looking at the possibility of introducing the new air taxi […]

Technology matters

Airport World editor, Joe Bates, turns the spotlight on some innovative and pioneering IT projects across the globe. Denmark’s capital city gateway, Copenhagen Airport (CPH), is to form its own IT company to sell digital services to airports worldwide. Operator, Copenhagen Airports, has joined forces with Netcompany to form Smarter Airports A/S, which it says […]

DFW introduces cloud based platform for sharing cargo data

Dallas/Fort Worth International Airport (DFW) has introduced a cloud based data sharing platform for cargo customers that it is confident will ensure “seamless transactions across the supply chain”. Over time, says the Texas gateway, this will include freight forwarders, shippers, ground handling agents, 3PLs, airlines, US Customs and Border Protection, and trucking companies – empowering […]

Hyderabad becomes first Indian airport to deploy smart baggage trolleys

Hyderabad’s Rajiv Gandhi International Airport has become the first airport in India to deploy Internet of Things (IoT) enabled smart baggage trolleys that allow operator, GHIAL, to track them in real-time and ensure that there is always enough available to meet demand. The airport has deployed a LoRa (Long Range) IOT platform for its entire […]

Star Alliance launches touchless biometric technology at Frankfurt and Munich hubs

Star Alliance has completed development of what it calls “an interoperable biometric identity and identification platform” that it says will significantly improve the travel experience for its frequent flyers. According to the airline group, the Star Alliance Biometrics platform advances the ability of member airlines to deliver a seamless customer journey, while strengthening loyalty value […]

Biometric boarding for international flights at Fort Lauderdale-Hollywood

Fort Lauderdale-Hollywood International Airport has introduced biometric boarding for all passengers on departing international flights. According to the Florida gateway, its new system delivers a touchless boarding experience whilst complying with US Customs & Border Protection Agency (CBP) requirements for all international travellers to biometrically validate they have departed the country. Developed in partnership with […]

Abu Dhabi trialling new ‘Smart Travel’ system

Abu Dhabi International Airport is trialling a new enhanced ‘Smart Travel’ system, which it is confident will “shorten queues and streamline processes throughout the airport to deliver a smoother and more seamless passenger experience”. Developed by airport operator, Abu Dhabi Airports, in partnership with ConvergentAI and powered by Artificial Intelligence (AI), the new system is […]

Pioneering Hyderabad introduces e-boarding for international flights

Hyderabad’s Rajiv Gandhi International Airport has become the first airport in India to introduce e-gates for passengers boarding international flights. The gateway was the first to introduce paper e-boarding on domestic flights, and began trialling its new digital solution for international services – developed in-house by operator GMR Hyderabad International Airport Ltd (GHIAL), this month. […]

Danish gateway forms new IT company to help digitalise world’s airports

Copenhagen Airport (CPH) is to form its own IT company to sell digital services to airports worldwide. Operator, Copenhagen Airports, has joined forces with Netcompany to form Smarter Airports A/S, which it says will be 100% dedicated to developing a new, market-leading digital platform for the efficient and sustainable operation of the airports of the […]

Qatar’s Hamad International Airport trialling pioneering new touchless technology

Doha’s Hamad International Airport is trialling new check-in kiosks that use infra-red technology to detect passengers’ fingerprints and therefore eliminate the need for them to touch any screens. The kiosks, which utilise happyhover and SITA Mobile Solution technology, are being trialled for contactless self-check-in and baggage drop. The introduction of these advanced smart solutions is […]

Stuttgart Airport embraces cloud technology

Stuttgart becomes the first airport in Germany to embrace Amadeus’ cloud computing technology for passenger services. More than 200 check-in counters and gates, as well as 30 self-service kiosks have transitioned to to the new technology, which Amadeus says ensures a smoother check-in experience. Thanks to this technology, the migration was handled largely remotely, with […]

BLOG: Pandemic sets the state for AI take-off at airports

Since the arrival of COVID-19, industry commentators have shared a common theme – businesses need to be more tech-smart and flexible, to face the challenging times ahead. For airports, this is nothing new. The digitisation of operations has long been on the radar for all but the smallest. Artificial Intelligence (AI) has often been advertised […]

MIA passengers can now access checkpoint wait times online

Miami International Airport (MIA) today unveiled a new online service designed to help passengers beat checkpoint queues and better manage their journeys through its facilities. According to the Florida gateway, its passengers now have a personal travel assistant available around the clock, ready to tell them the fastest checkpoint for their flight and how to […]

Biometric technology ensures contactless journeys possible at Beijing Capital

New biometric technology can ensure a completely contactless experience for passengers passing through Beijing Capital International Airport. The human-free journey is possible as the airport has completely automated the entire passenger journey using SITA technology – from check-in and bag drop through to immigration, security, and finally boarding. As a result, passengers only need to […]

Ten ways APIs can revolutionise aviation post-coronavirus

One of the most exciting sources of growth in the travel industry today is the increased use of travel Application Programming Interface (API). 

APIs enable business agility and inter-connectedness and are integral to improving customer experiences as well as internal operations. However, according to Mohamed Amin, head of data and APIs at SITA, the aviation […]

New automated gates open at Kansai International Airport

Kansai International Airport in Japan has become the latest gateway to introduce e-gates supplied by Vision-Box. The Osaka located airport has opened five banks of 12 pre-security gates (GT11) at Terminal 1 as it strives to ensure a ‘Fast Travel’ experience for passengers. By automating the boarding pass confirmation procedure at the departure gate, the self-scan […]

Cutting edge airport robotics

Aviad Amalgor reports on the use of one of Boston Dynamics’ autonomous robot dogs during the ongoing revamp of Denver International Airport’s Great Hall. Performing construction work in an operating airport is a complex and challenging project. Doing so in one of the busiest airports in the world is even more demanding and requires an […]

NEC and SITA join forces to develop secure walk-through airport solutions

NEC Corporation and SITA have agreed to form a global partnership to develop market-leading solutions to make the dream of a secure walk-through travel experience at airports a reality. The partnership comes as airports and airlines increasingly look to low-touch and automated passenger processing in order to comply with new hygiene requirements following the global […]

Touchless travel

Airports are leaders in the use of new technology, which will make touchless travel possible and hasten aviation’s recovery from COVID-19, writes Collins Aerospace’s Tony Chapman. There was a time not long ago when commercial airline passengers arrived early at airports to shop at high-end boutiques, eat at nice restaurants and enjoy a cocktail before […]

Touchless travel coming to Norway this summer

Norwegian airport operator, Avinor, is rolling out an ambitious end-to-end touchless travel programme to tackle the impact of COVID-19 and help restore traveller confidence ahead of Norway’s summer season. Passengers travelling from any of Avinor’s airports can soon begin to check-in, drop their bags, pass through security, and board the aircraft without interpersonal contact, or […]

BLOG: Technology will help protect ‘Travel Bubbles’

In 2020 new vocabulary has seeped into global consciousness. From ‘new normal’ to the more practical yet equally disliked ‘social distancing’, the additions to this year’s dictionary paint a bleak, dystopian picture, writes SITA’s Jeremy Springall. But in the last few weeks, fresh terms are being met with interest from wanderlust-stricken travellers and cautious optimism […]

Belgrade to utilise Amadeus technology to enhance operational efficiency

Belgrade’s Nikola Tesla Airport has turned to Amadeus to transform check-in and flight management operations with the deployment of its Altéa Departure Control for Ground Handlers solution. According to Amadeus, the solution paves the way for new services to provide passengers with a tailored experience, key to restoring traveller confidence in today’s changed travel environment. […]

Using technology to help reboot aviation in a COVID-19 world

COVID-19 is massively affecting airfields around the world and of every size, from the mega-hub airports to tiny airfields on Scottish islands and (potentially even) urban air mobility terminals. Demand for passenger aviation had been growing consistently year-on-year, but passenger numbers are currently reduced by over 90%. This year the situation is likely to remain […]

Amsterdam Schiphol still planning to have a ‘Hyperloop’ link

Amsterdam Schiphol today confirmed that it is still looking at introducing a revolutionary ‘Hyperloop’ ground transport link in the future. The new transport system essentially involves pods capable of holding people, freight and cars being transported at super high speeds inside sealed tubes, that theoretically make it possible to travel hundreds of kilometre distances in […]

BLOG: The dawn of open architecture

Open architecture, often referred to as ‘open interfaces’ or ‘open platform’, is an emerging trend in the aviation industry, writes Smiths Detection’s global aviation director, Richard Thompson. Open architecture supports the interfacing of equipment, software and algorithms from multiple suppliers to deliver a single integrated solution. For aviation security systems, open architecture can be applied […]

Future thinking

Exploring and developing ways of sharing technology will make airport operations more efficient and cost effective and help transform the passenger journey, writes Sarah Samuel, Amadeus’ head of airport IT for Asia-Pacific. Modern technology is playing an ever-increasing role in ensuring airports can meet the challenges faced today by the industry globally. Whether it’s the […]

New ultraviolet (UVC) light kits unveiled by Smiths Detection

Smiths Detection has announced the launch of its new ultraviolet (UVC) light kits, which it states are capable of destroying up to 99.9% of microorganisms present on baggage trays at the security checkpoint. It notes that demonstrating heightened hygiene standards will be important as airports seek to restore the confidence of travellers and staff during […]

Australia’s Avalon Airport installs pioneering touchless technology

Avalon Airport is set to become the first gateway in Australia to introduce touchless, self-service technology for passengers. The airport – located between the cities of Melbourne and Geelong – states that the pioneering initiative, courtesy of its partnership with Elenium Automation will ensure both world-class safety and a top passenger experience when the airport […]

Time to evolve?

Honeywell’s growth sales leader for airports, Gert Taeymans, explains how adopting an operating expenditure (OPEX) business model and new technology can help airports optimise operational efficiency. Today’s airports face a number of new business dilemmas, one of which is to improve the airport experience for passengers at the same time as handling more traffic than […]

LAB TEST

Nova was the videoly that we all wanted to read in the Sixties because every issue brought something new and relevant to our lives: extraordinary fashion by Molly Parkin; innovative layouts and photographs by Harri Peccinotti; articles about the Pill and our new sexual freedom and a different take on beauty, fashion and celebrity – for one incredibly complicated story, we revamped the Queen. Our editor, Dennis Hackett, always thought outside the box a

READY FOR THE FUTURE?

What new technologies are on the horizon and how many of these can we expect to find commonplace at airports in 10 to 15 years’ time? Arturo García-Alonso considers some options. When thinking about the future for airports, both as an industry and in the broad sense, it is wise to be pragmatic and try […]

GO WITH THE FLOW

John Thompson, Greater Toronto Airports Authority’s associate director for IT, explains how Toronto Pearson is using new technology to streamline the flow of passengers and staff through its facilities. It takes a tremendous amount of work behind the scenes to keep airport operations running smoothly, and Toronto Pearson International Airport is no exception. In an […]

WINDS OF CHANGE

Airports have a reputation for caution when it comes to adopting cloud technology, but Baku in Azerbaijan is defying expectations, writes Yannick Beunardeau, Amadeus’ vice president for airport IT. In June this year, Baku’s Heydar Aliyev International Airport did what no airport in history has done before and moved its entire operations to the cloud. […]

EASY COME, EASY GO

Airport World reviews a handful of the technology-driven initiatives driving passenger facilitation improvements at airports across the globe. World’s first passport-free pilot project between two countries Passengers travelling between Amsterdam Schiphol and Toronto Pearson and Montréal-Trudeau airports on Air Canada and KLM flights will be able to enjoy paperless travel from 2020 following the launch […]

TRANSFORMATIONAL TECHNOLOGY

Collins Aerospace’s Tony Chapman explains how new technology will help airports meet growing passenger expectations and boost their bottom lines. High-end boutiques, five-star restaurants, cinemas, golf courses, even indoor parks and waterfalls … no longer the sole domain of luxury destinations, these are just a few of the amenities you’ll find in modern airports around the world. […]

INVESTING IN INNOVATION

IT can help airports keep pace with rising demand and meet growing passenger expectations, writes Bruno Spada, head of airport IT at Amadeus. The airport as we know it is evolving in response to a continually changing operating environment where more demands than ever before are being placed on them to up their game. Firstly, passenger […]

ALWAYS LEARNING

Kevin Riordan, head of airports and checkpoint solutions at Smiths Detection, considers how artificial intelligence can help airport security. Artificial Intelligence (AI) is beginning to permeate every aspect of daily life, from garnering film recommendations on Netflix, through to fraud detection and cognitive robotics, and airport security is no exception. Machine learning is key to supporting […]

TIME TO GET PERSONAL

Gensler’s Ty Osbaugh and Lee Billington discuss how enhancing the passenger experience, embracing cutting edge IT and taking cues from the hospitality industry hold the key to designing world class airports. Across the globe, new terminal facilities are rising in the world’s growing cities. Whether expanding a major global hub or transforming an existing terminal, […]