Heathrow signs new deal with SITA to bolster IT infrastructure

SITA has signed a five-year extension with Heathrow Airport to support Heathrow’s vast and growing network infrastructure.

Through this agreement, SITA will provide a wide range of network, telecommunications, and connectivity services, while introducing innovative new solutions to businesses operating within Heathrow.

As part of the new agreement, SITA will continue to strengthen Heathrow’s digital infrastructure, managing its extensive network as the airport continues to expand and improve its IT infrastructure.

This includes supporting thousands of network access switches and wireless access points, and thousands more analogue and internet phone lines.

In addition, as part of the deal, the SITA on-site team at Heathrow will deliver new projects and ongoing support around the network telecoms infrastructure, cyber-security, radio and operational technology.

They will also be on hand to support Heathrow’s internal customers, B2B commercial customers, and the airport’s wider supply chain.

SITA’s president for Europe, Sergio Colella, said: “As air traffic increases across European airports, airports are increasingly prioritising IT to strengthen their operations, and give their passengers a seamless experience.

“By delivering a robust IT infrastructure, our goal is to make sure Heathrow can future-proof its network needs for effortless operations, all while making the passenger experience more enjoyable. This partnership also opens exciting new avenues for commercial clients enabling the London airport to offer its customers a raft of new opportunities.”

While Heathrow’s chief solutions officer, Helen Elsby, notes: “Having a robust and reliable network is essential for delivering seamless operations and meeting the needs of millions of passengers and numerous businesses that rely on Heathrow every day.”