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Top customer experience award for iGA Istanbul Airport
11th June 2025
iGA Istanbul Airport has achieved the highest level of recognition in ACI World’s Airport Customer Experience Accreditation programme. It notes that it is the first airport in Europe to reach Level 5 and only the ...
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The power of food and beverage offerings at airports
21st May 2025
Food and beverage (F&B) in any travel hub, but especially within airports, is more important than simply offering travellers a sandwich and coffee. In fact, a 2024 Future Places Lab study noted that over 60% ...
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Something for everyone
14th April 2025
The opening of new sensory rooms, wellness spaces, museums and ambient scenting are just some of the ways airports continue to raise the bar on customer service. BENGALURU-KEMPEGOWDA OPENS INDIA’S FIRST SENSORY ROOM In a ...
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