Warsaw Chopin Airport is embarking on an intergalactic journey ahead of this year’s Star Wars Day on May 4. It notes that since Friday, and up until Star Wars Day itself, passengers and all visitors ...
Airports across the globe have been recognised for their customer service excellence in ACI’s ASQ Airport Experience Awards, writes Joe Bates. ACI World’s 2024 ASQ Airport Experience Awards have revealed last year’s top performing airports ...
Brisbane (BNE), Hamad (DOH), Helsinki (HEL), LaGuardia (LGA), Munich (MUC) and Quito (UIO) are just a few of the airports to be honoured in this year’s Skytrax World Airport Awards. BNE won the top award ...
Hong Kong International Airport (HKG) has recognised the customer service efforts of airport at its annual Customer Service Excellence Programme (CSEP) awards ceremony. This year’s awards received an overwhelming response, with over 60 organisations submitting ...
ACI World today recognised outstanding customer service at the world’s airports by announcing the winners of its annual ASQ Airport Experience Awards. Among 2024’s winners are Casablanca Mohammed V Airport and Marrakech Menara Airport in ...
London Luton Airport (LTN) has become one of the first organisations – and the first UK airport – to achieve certification to the new BSI Kitemark for Service Excellence. The certification demonstrates the airport commitment ...
Finavia is piloting a new digital service that will show passengers the predicted queue time at security control over the next 12 hours at Helsinki Airport. Finavia is developing the piloted service together with its ...
Shannon Airport has claimed the top spot in the travel category and ranked fourth overall in Ireland’s Customer Experience Insights (CXi) Report 2024. The national report, widely regarded as a benchmark for customer satisfaction, evaluated ...
The Board of Commissioners of the Port Authority of New York and New Jersey has approved $160 million for design and construction of the EWR Station Access project, which will add a new entry point ...
ACI World today revealed the best airports on the planet for customer experience chosen by passengers in its Airport Service Quality (ASQ) programme. The ASQ award winners include Casablanca and Marrakech in Africa; Incheon International ...
