Guam’s A.B. Won Pat International Airport has introduced a Concourse Access Pass (CAP) Program that allows non ticketed visitors to access its airside shop and dine like a ticketed passenger. “GIAA’s CAP program has received overwhelming positive response and participation from non-travellers who have been enjoying shopping at our retail outlets and dining at our […]
Kansai International Airport (KIX) has inaugurated the expanded and fully renovated international retail area of Terminal 1, marking the completion of an ambitious renovation project launched in 2021. The milestone coincides with the 10th anniversary of Kansai Airports’ concession of the airport, which it believes illustrates its decade of commitment to the transformation and attractiveness […]
Singapore’s Changi Airport always does things a little differently and more dynamically, and this summer it has decided to embrace Snoopy and other Peanuts characters during the school holiday period. The beloved Peanuts characters will be featured in a lively, sports-themed experience from today until July 12. At Terminal 3’s Departure Hall, a five-metre-tall Snoopy […]
An exciting dining precinct called The Rocks is set to open in Sydney Airport’s T2 Domestic this July. It will bring together a few of Australia’s most loved hospitality brands such as MoVida, ST. ALi and The Taphouse, but more than that, the airport says it promises to be a relaxed, social space for passengers […]
A new casual dining experience has landed at Edinburgh Airport as Giraffe opened its doors to passengers today. The restaurant is the latest to join the airport’s food and beverage offering and will serve an extensive all-day menu, including international cuisines from Asian street food to classic American burgers. Located near Gate 6, the restaurant […]
Global travellers are signalling a shift toward deeper, digital-first relationships with airports, according to the new research by Airport Dimensions. The hospitality provider reveals that its latest study – Airport Experience (AX26) – shows that 77% of travellers now want a single digital platform to unify their journey, with 30% stating such a platform would […]
Errol McGlothan, president of EMEA & APAC at Airport Dimensions, explains how personalisation and premiumisation are reshaping the airport experience. For a long time, the airport lounge was seen as the ultimate ‘nice to have’ – a quiet sanctuary tucked away behind a frosted glass door for a small number of frequent flyers. However, if […]
Bengaluru’s Kempegowda International Airport has unveiled ‘Bengaluru’s Soul’, a monumental sculpture by renowned Spanish artist Jaume Plensa, at the Arrival Forecourt of Terminal 2. Installed in painted stainless steel and measuring 500 x 319 x 375 centimeres, ‘Bengaluru’s Soul’ is said to reflect the city’s diversity, creativity, and global outlook. Its installation is in line […]
Airport World discovers that lounge operators continue to up their game and invest in new facilities to meet growing demand from travellers that are looking to enhance their airport experience. It has been a busy year to date for the Plaza Premium Group, which has announced the opening or planned introduction of a number of […]
Aspire’s David Collyer considers what the future might hold for airport lounges and the global traveller experience. Global travel growth looks set to continue, with the airport lounge market valued at $4.9 billion in 2025 and projected to reach almost $6.3 billion by 2027. But what’s interesting is where that growth is coming from as […]
Multisensory design reduces passenger stress and creates a more welcoming terminal, writes Spectrio’s Christian Armstrong. As much as we would like to think otherwise, airports are often stressful places for travellers, especially those juggling time, paperwork, bags, kids and gate changes. Enhancing the airport experience is therefore a key goal for most gateways and, arguably, […]
Two rare hotel developments are on the drawing board for Brisbane Airport, with experienced hotel operators invited to submit proposals for hotel management agreement opportunities. The dual opportunities will meet rising demand from business, leisure and event-driven travel ahead of the 2032 Olympic Games in Brisbane. Brisbane Airport is already home to three hotels, which […]