New study reveals global travellers want deeper digital relationships
Global travellers are signalling a shift toward deeper, digital-first relationships with airports, according to the new research by Airport Dimensions. The hospitality provider...
HOSPITALITY
All about choice
Errol McGlothan, president of EMEA & APAC at Airport Dimensions, explains how personalisation and premiumisation are reshaping the airport experience. For a long...
New sculpture adds to artwork at Bengaluru’s Kempegowda airport
Bengaluru’s Kempegowda International Airport has unveiled ‘Bengaluru’s Soul’, a monumental sculpture by renowned Spanish artist Jaume Plensa, at the Arrival Forecourt of Terminal...
Always innovating
Airport World discovers that lounge operators continue to up their game and invest in new facilities to meet growing demand from travellers that...
Lounges matter
Aspire’s David Collyer considers what the future might hold for airport lounges and the global traveller experience. Global travel growth looks set to...
Easing the way
Multisensory design reduces passenger stress and creates a more welcoming terminal, writes Spectrio’s Christian Armstrong. As much as we would like to think...
New hotels coming to Brisbane Airport?
Two rare hotel developments are on the drawing board for Brisbane Airport, with experienced hotel operators invited to submit proposals for hotel management...
Changi to create new private terminal and lifestyle hub
Singapore Changi continues to set the bar when it comes to innovation, its latest project being plans to transform its former Commercially Important...
Spotlight on excellence
ACI World’s ASQ Customer Experience Awards and Skytrax’s annual World Airport Awards recognise customer service excellence. We review the results and winner reaction....
All inclusive airport hospitality
Joe Bates takes a closer look at a host of new initiatives and services focused on making airport journeys easier and more enjoyable...
Sydney Airport unveils a host of new F&B outlets in T3 Domestic
Sydney Airport just got a serious food upgrade, with 11 new dining destinations now open inside T3 Domestic. The revitalised precinct positions Terminal...
Culinary delights await in Munich Airport’s Terminal 1 Pier
Munich Airport believes that the dining experience awaiting travellers in its Terminal 1 Pier will set new benchmarks in terms of quality and...
