Pittsburgh International Airport’s Presley’s Place, one of the first comprehensive sensory spaces to launch at a US gateway, is about to celebrate its 5-year-anniversary. The 1,500 square-foot sensory space came to fruition after PIT employee, ...
Elena Sorlini, managing director and CEO of Abu Dhabi Airports, tells Joe Bates more about the transformational benefits of Zayed International Airport’s new Terminal A and the company’s customer service strategy. Can you tell us ...
Enhancing the passenger experience through new technology, facilities and services continues to be a key priority for the world’s airports. Joe Bates takes a closer look at some of the latest initiatives and awards. Robotic ...
Joe Bates takes a closer look at the different ways airports are introducing artwork into terminals and across the airport campus to create a destination in their own right and a unique experience for travellers. ...
Pragma Consulting’s Mohamed Hisham considers how focusing on families can significantly boost the non-aeronautical revenue of airports. Airports are constantly looking for ways to improve their non-aeronautical revenue, and an important segment to focus on ...
The UK government has approved London City Airport’s (LCY) plans to increase its annual passenger cap to 9 million passengers per annum – up from the existing 6.5mppa. It has also given the green light ...
Heathrow is giving up-and-coming British musical acts a platform like no other this summer, on the new Heathrow Introducing stage in Terminal 5. In what is set to be Heathrow’s busiest summer on record with ...
Jacksonville International Airport (JAX) has implemented Xovis’ fully managed passenger flow management service AERO to help reduce wait times and enhance the passenger experience at its terminal. According to Xovis, the Florida gateway needed a ...
iGA Istanbul Airport has launched a new ‘Istanbulites’ exhibition featuring human landscapes through the eyes of Venezuelan artist Jesús Briceño Reyes. Organised in collaboration with contemporary art platform Zarastro Art and İGA ART, the exhibition ...
Global IT aviation provider SITA is partnering the Singapore University of Technology and Design (SUTD) to create new offsite passenger processing solutions. It claims that new remote solutions would provide airline passengers with a fresh experience ...
