The New Terminal One at JFK International Airport, in partnership with US Customs and Border Protection (CBP), today announced the launch of Enhanced Passenger Processing (EPP), a next-generation biometric initiative designed to transform the international arrivals experience, At New Terminal One, Enhanced Passenger Processing (EPP) will be integrated into the international arrivals experience for US […]
Bengaluru-Kempegowda (BLR) claims that a new strategic partnership with global decision sciences company, Mu Sigma, will further advance its status as a one-of-a-kind ‘Algorithmic Airport’ that delivers “unparalleled customer experience by harnessing the power of data-driven decision making”. The collaboration is said to builds on operator Bangalore International Airport Limited’s established customer-first approach, where every interaction […]
The power of AI, recognising that it isn’t all about replacing staff, and ensuring its safe adoption were just a few of the topics covered at the inaugural Artificial Intelligence in Airports summit in London. A host of technology experts, start-ups, airports and AI solution providers gathered in Twickenham in London in December for the […]
Manila’s Ninoy Aquino International Airport is transforming the border experience for passengers with biometric technology from Amadeus than can complete immigration processing within 20 seconds. The addition of 78 new biometric gates is part of a planned $3 billion upgrade to the main gateway to the Philippines, currently operated by NNIC, a subsidiary of The […]
Heathrow today opened submissions for the public to suggest names for its fleet of cleaning robots, also known as ‘cobots’. The robots have become familiar friends to passengers and colleagues alike, and as a nod to their dedicated service, Heathrow plans to officially name each of them. Until December 15, passengers and the public are […]
We take a look at the opening of an innovation hub at Singapore Changi and the airport’s use of robotic technology to carry out maintenance inspections in hard to get to areas for humans. Changi Airport Group (CAG) has unveiled Terminal X – a vibrant innovation hub designed to bring together its partner innovators under […]
Indonesia’s Directorate General of Immigration has become the first authority in the world to introduce biometric corridors at scale with new biometrics on-the-move technology. This brand-new innovation from Amadeus uses AI-enabled biometrics to validate passenger identities “in motion” through wide corridors, rather than stopping to manually present documents to a border guard or at a […]
Kaohsiung International Airport (KHH), Taiwan’s second-largest international gateway, is to deploy SITA’s next-generation passenger processing systems to “make check-in faster, boarding more efficient, and airport operations more resilient and secure”. The airport’s new deal includes with SITA includes the latest versions of its passenger processing solutions, including Common Use Terminal Equipment (CUTE), Common Use Self-Service […]
Richard Bye, CEO of iCoupon, exlains how digital vouchering can help airports manage disruption in their terminals. Disruption is now an unavoidable part of airport life. Whether caused by weather events, staffing shortages, air traffic control issues or technical faults, today’s airports must be ready to respond quickly, calmly and effectively. For airport operators, how […]
The market for passenger facilitation in airports is expected to be worth $15.8 billion in the 10-year period from 2024-2033, according to a new report. This, it is claimed, is being driven by airport operators and their partners pursuing greater operational efficiency and excellence, with biometric and identity management increasingly playing a key role. Valour […]
Hong Kong Air Cargo Terminals Limited (Hactl) – Hong Kong International Airport’s largest independent handler – has begun Phase 2 of the implementation of its intelligent cargo thermal detection system at SuperTerminal 1. It is viewed as another important step forward in aviation security as the company continues to leverage technology to create a safer, […]
A new satellite service is helping airports and airlines stay connected, even during blackouts, natural disasters, or in the most remote or infrastructure-limited locations. With the launch of SITA Managed Satellites, the technology leader claims that airports around the world can now maintain vital communication at all times. The fully managed service is now available […]
