Sumesh Patel, SITA’s president for Asia Pacific, considers some of the technologies that will transform the passenger experience at airports in the decades to come. The air traveller journey is entering its most profound transformation in decades, and across the Asia-Pacific region, airports face an unrelenting challenge of having to serve record numbers of travellers […]
Kaohsiung International Airport (KHH), Taiwan’s second-largest international gateway, is to deploy SITA’s next-generation passenger processing systems to “make check-in faster, boarding more efficient, and airport operations more resilient and secure”. The airport’s new deal includes with SITA includes the latest versions of its passenger processing solutions, including Common Use Terminal Equipment (CUTE), Common Use Self-Service […]
Richard Bye, CEO of iCoupon, exlains how digital vouchering can help airports manage disruption in their terminals. Disruption is now an unavoidable part of airport life. Whether caused by weather events, staffing shortages, air traffic control issues or technical faults, today’s airports must be ready to respond quickly, calmly and effectively. For airport operators, how […]
Kaohsiung International Airport (KHH), Chinese Taipei’s second-largest international gateway, is to deploy SITA’s next-generation passenger processing systems to “make check-in faster, boarding more efficient, and airport operations more resilient and secure”. The airport’s new deal includes with SITA includes the latest versions of its passenger processing solutions, including Common Use Terminal Equipment (CUTE), Common Use […]
The market for passenger facilitation in airports is expected to be worth $15.8 billion in the 10-year period from 2024-2033, according to a new report. This, it is claimed, is being driven by airport operators and their partners pursuing greater operational efficiency and excellence, with biometric and identity management increasingly playing a key role. Valour […]
Dubai Airports has launched DXB Greet & Go, a new smart pick-up service at Dubai International (DXB) Terminal 3. Designed for guests arriving in Dubai with pre-booked hotel, limousine, or tour operator services, this new solution replaces traditional guest paging with a seamless, technology-enabled experience. According to the airport operator, with DXB Greet & Go, […]
Hong Kong Air Cargo Terminals Limited (Hactl) – Hong Kong International Airport’s largest independent handler – has begun Phase 2 of the implementation of its intelligent cargo thermal detection system at SuperTerminal 1. It is viewed as another important step forward in aviation security as the company continues to leverage technology to create a safer, […]
A new satellite service is helping airports and airlines stay connected, even during blackouts, natural disasters, or in the most remote or infrastructure-limited locations. With the launch of SITA Managed Satellites, the technology leader claims that airports around the world can now maintain vital communication at all times. The fully managed service is now available […]
Aberdeen International Airport has unveiled ‘Hello Aberdeen’, an innovative digital assistant designed to provide instant support and improve every stage of the passenger journey. Developed in partnership with Hello Lamp Post, the tool is said to deliver real-time, personalised assistance, helping passengers access vital information and navigate the terminal with ease. Available via QR codes […]
MATARAT Holding has signed a memorandum of understanding with SITA to accelerate the digital transformation of airports across the Kingdom of Saudi Arabia. The agreement will focus on deploying smart, scalable technologies that enhance passenger experience, streamline operations and increase airport efficiency as Saudi Arabia pushes forward with its aviation modernisation plans. “This Memorandum of […]
SITA’s 2024 Air Transport IT Insights report, published today, reveals how airlines and airports are increasing investment in cybersecurity, biometrics, and sustainable IT solutions. Around 74% of airlines and 72% of airports forecast an increase in overall IT spend over the next two years. These investments, it notes, show how the aviation industry is working […]
Stephan Hirmer, Amadeus’ head of end-to-end passenger servicing for airport and airlines operations, considers how AI is transforming aviation. The air transport industry is under increasing pressure to handle growing passenger volumes while maintaining high security standards and meeting the expectations of today’s travellers for a seamless experience. With Airports Council International predicting passenger volumes […]
