AW5 2025

To travel or not to travel? Richard Plenty and Terri Morrissey reflect on the 21st century version of Shakespeare’s existential question. We write this while we are attending the COP30...

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AW5 2025, SUPPLIER NEWS

Business exchange

29 Dec 2025 Joe Bates

We provide a snapshot of the latest news stories and features from some of the companies that support the growth and development of...

AW5 2025, MARKETING & COMMUNICATIONS

The best of both worlds

26 Dec 2025 Leslie Bensen

Artwork and advertising can work side by side on the limited wall space in airport terminals, writes Leslie Bensen, CEO of Departure Media....

AW5 2025, PASSENGER FACILITATION

Happy talk!

23 Dec 2025 Pierre Cuquemelle

From disruption management to ancillary revenue generation, AI communications are critical to the airport passenger experience, writes Pierre Cuquemelle. When communication fails during...

AW5 2025, PASSENGER FACILITATION

The bottom line

18 Dec 2025 Katrin Ferge

By reframing the restroom as a key component of passenger experience, airports can differentiate themselves and enhance the entire customer journey, writes Tork’s...

AW5 2025, PASSENGER FACILITATION

Change is coming

15 Dec 2025 Stephan Hirmer

Airline digitalisation will transform the airport departure hall and how other processing facilities are used in the future, writes Stephan Hirmer, head of...

AW5 2025, PASSENGER FACILITATION

High values

12 Dec 2025 Joe Bates

Embracing sunflower lanyards for passengers with hidden disabilities and a new look Arrivals area provide examples of how high Quito International Airport values...

AW5 2025, SAFETY & SECURITY

Protect and serve

10 Dec 2025 Dr Jaushin Lee

Dr Jaushin Lee, founder and CEO of Zentera Systems, addresses how airports can protect themselves from cybercriminals. Airport security has traditionally focused on...

AW5 2025, RISK MANAGEMENT

Avoiding litigation: Are you covered?

9 Dec 2025 Helen Biggin

Helen Biggin, partner at law firm Vedder Price, considers how airports can seek to safeguard their operations from litigation. Recent events at various...

AW5 2025, TRAFFIC ANALYSIS

Transfer tales

9 Dec 2025 John Grant

OAG’s chief analyst, John Grant, explains why the battle for connecting passengers is likely to heat up in the Middle East. Believe the...

AW5 2025, PASSENGER FACILITATION

Finding the way

2 Dec 2025 Andrew Dallmann

Embracing the passenger experience is the new competitive advantage for airports, writes Acuity Brands’ digital and wayfinding expert, Andrew Dallmann. As passenger numbers...