Aviation leaders pay tribute to outgoing ACI World director general, Angela Gittens, by sharing their personal memories of working with her during her 12-year tenure at the helm of the ‘voice of the world’s airports’. It is fair to say that ACI World reached new heights under the leadership of Angela Gittens, who oversaw the […]
Outgoing ACI World director general, Angela Gittens, reflects on the growth and development of Airports Council International over the past 12 years and highlights the importance of some ongoing initiatives. After twelve years of leading ACI World, I will step down as director general on June 30, 2020, and hand the reins over to Luis […]
ACI World has welcomed the publication of the ICAO Council Aviation Recovery Task Force Report. As airports and the wider aviation industry prepares to restart amidst the COVID-19 pandemic, a variety of new measures, processes, and procedures are already being considered or introduced around the world. ICAO, member states, and representatives of the industry – […]
ACI World has today published comprehensive guidance for airports as they prepare to restart operations to assist them in sustaining a business recovery in the midst of the COVID-19 pandemic. The association estimates that the coronavirus crisis will cost airports more than 4.6 billion passengers and around $97 billion in revenue in 2020. The publication […]
ACI director general, Angela Gittens, reflects on the key role information technology will play during the COVID-19 crisis and some of the challenges airports face in managing their IT systems. Information technology (IT) infrastructure has become a key enabler for airport management and operations. It underpins all systems and services critical to not only the […]
ACI World and the IATA have called on governments to ensure that any new measures introduced for airports and airlines in the wake of COVID-19 are supported by scientific evidence and are consistent across the world. The aviation sector has been brought to a standstill and a balanced and effective restart and recovery depends on […]
Asia-Pacific airports once again lead the way in ACI’s 2019 Airport Service Quality (ASQ) customer excellence awards, writes Joe Bates. The rising customer service standards at airports across the globe was reflected by the 140 awards given to 84 different gateways in the 2019 Airport Service Quality (ASQ) customer excellence programme. Asia-Pacific airports continue to […]
ACI World calls for more financial assistance and support for airports to help them overcome the coronavirus pandemic and safeguard jobs, writes communications manager, Sabrina Guerrieri. Aviation continues to be highly impacted by the COVID-19 pandemic and, while airport operators remain first and foremost concerned with protecting the health and welfare of travellers and staff, […]
The associations of the world’s airports and airlines today joined forces to urge governments to act swiftly with financial grants to help keep their members survive the coronavirus crisis. ACI World and IATA believe that financial aid is vital to assist airport operators and airlines during the unprecedented COVID-19 crisis, and support the essential connectivity […]
ACI World has provided a timely reminder about the importance of aviation to the global economy by revealing that the industry generated close to $180 billion in revenue in 2018. The significant sum will, of course, be in stark contrast to this year, with the association predicting that airport revenues could fall by up to […]
ACI World director general, Angela Gittens, provides her thoughts on some of the economic, operational and infrastructural challenges and opportunities facing airports. According to the January 2020 edition of the World Economic Outlook, the International Monetary Fund (IMF) projects a global growth rise from an estimate 2.9% in 2019 to 3.3% in 2020. Market sentiment […]
ACI World has today issued guidance on best practices to airports to help them adapt their airfield operations in response to the effects and impact of the COVID-19 pandemic. Based on a survey of the members of the ACI World Safety and Technical Standing Committee, around half of respondents had experienced a 90% or greater […]
