Asia-Pacific airports once again lead the way in ACI’s 2019 Airport Service Quality (ASQ) customer excellence awards, writes Joe Bates. The rising customer service standards at airports across the globe was reflected by the 140 ...
Melvin Broekaart ponders whether it is time for airports to reconsider their retail business models to successfully compete with online shopping and remain exciting and relevant for decades to come. Whether we like it or ...
Dublin Airport’s managing director, Vincent Harrison, talks to Joe Bates about a record breaking 2019, a long-awaited new runway, his gateway’s 80th birthday and returning to full operations after COVID-19. Aviation, the global economy and ...
VIEW THE ISSUE HERE In the spotlight: Dublin Airport Special report: Aerotropolis update Going green: Sustainable design & green initiatives Plus: ASQ winners, Retail & Security Uncharted territory Airport World editor, Joe Bates, reflects on the toughest start ...
Heinemann extends Sydney concession Heinemann Australia has celebrated five years at Sydney Airport by extending its duty free concession at the gateway until 2029. The news is a major coup for the company, which has ...
Joe Bates find out more about the ambitions, business philosophies and development plans of 28 operators with a global portfolio of airports. Airports Company South Africa (ACSA) World Headquarters: Johannesburg, South Africa. Airports 100% owned ...
ACI World director general, Angela Gittens, provides her thoughts on some of the economic, operational and infrastructural challenges and opportunities facing airports. According to the January 2020 edition of the World Economic Outlook, the International ...
ACI World has issued its loudest warning yet about the COVID-19 pandemic, fearing that it could wipe out two-fifths of passenger traffic and almost half of revenues for airports in 2020. In an economic bulletin ...
International transport and information logistics provider, cargo-partner, has become one of the first tenants of the recently completed BUD Cargo City at Budapest Airport. The company moved into its newly built office and warehouse at the ...
Brussels South Charleroi Airport has unveiled plans to partially resume commercial operations on Sunday, May 3. The airport suspended commercial operations on March 24 meaning that it is currently only handling health, government and maintenance ...
