More than a numbers game Terri Morrissey and Dr Richard Plenty consider the challenges of workforce planning in times of crisis. Airports place a lot of emphasis on planning and designing their physical and infrastructure ...
Action stations Terri Morrissey and Dr Richard Plenty provide their thoughts on some of the staffing challenges airports are likely to face as passenger numbers begin to rise in the second half of the year. ...
Routes back to the workplace For many people, the most challenging journey they will face in the next few months will not be their first international flight – but their return to the physical workplace. ...
Commercial spirit How can you create the commercial spirit that will help airports to recover the ground lost during the pandemic? In our work with organisations and organisation culture we have met and worked with ...
Quito International Airport will have a new boss on June 1 when Ramón Miró replaces Andrew O’Brian as the new president and CEO of operator, Corporacíon Quiport. Miró, a former vice president of business development ...
Psychological safety Terri Morrissey and Richard Plenty give their perspective on how to create a psychologically safe work environment. Have you ever felt that it would be better not to speak out, ask questions, challenge ...
Digital age Terri Morrissey and Richard Plenty share their thoughts on the benefits and drawbacks of new technology when it comes to meeting up and doing business. We may be in the middle of a ...
Copenhagen Airport’s operator today revealed that 380 staff are to begin sharing jobs in a bid to reduce further redundancies as a result of the downturn in traffic caused by COVID-19. With traffic currently at ...
AMPAP administrator Pierre Coutu, reflects on the launch, history and success of ACI-ICAO’s flagship airport management training programme. The Airport Management Professional Accreditation Programme (AMPAP) is a joint ACI-ICAO initiative that offers a unique executive ...
The ACI Online Learning Centre (OLC) is offering a special promotion to help ease the impact of the COVID-19 pandemic on its customers by offering a 20% discount on all online courses. “We are trying ...
