The ACI Customer Experience Global Summit, the airport industry’s annual event dedicated to enhancing the customer and employee experience, got underway in Incheon, South Korea, today. As usual for an event in South Korea, the ...
ACI World and the World Economic Forum today launched the Airports of Tomorrow initiative aimed at accelerating the decarbonisation of the aviation industry. The announcement was made to over 800 aviation delegates at the ACI ...
ACI World has today published its latest quarterly airport traffic outlook showing strong air travel demand will continue to improve into the northern hemisphere summer season. Highlights from ACI World’s 13th Advisory Bulletin on the ...
ACI World has welcomed the launch of the International Air Transport Association (IATA) Net Zero Roadmaps and calls for continued collaboration of aviation stakeholders in building a sustainable aviation industry. ACI and airports have been ...
ACI World has partnered with the Canadian Government, Government of Québec and City of Montréal on a new Sustainability Expansion Plan for Montréal, which will be funded by Montréal International. The plan sees continued investment ...
ACI World and ICAO today announce SITA’s renewed and long-standing support of the leading training and leadership programme for airport executives, the Airport Management Professional Accreditation Program (AMPAP). Since its launch in 2007, AMPAP has ...
The latest 2022 Airport IT Insights Survey reveals that airports are ramping up their investment in technology to digitalise their operations and streamline the passenger journey through more self-service options. The report – produced annually ...
ACI World has today published its 2023 edition of the Airport Economics Report and Key Performance Indicators (KPIs), presenting a comprehensive view of the airport industry’s financial performance for the 2021 year. The annual Airport ...
Airports big and small across the world were today recognised for their customer service excellence throughout 2022 in ACI’s annual Airport Service Quality (ASQ) awards. Winners ranged from the big hubs of Istanbul and Rome-Fiumicino ...
The 2022 ACI Africa/World Annual General Assembly, Conference and Exhibition (WAGA) is underway in Marrakech, Morocco. More than 500 delegates are in attendance at this year’s event, hosted by Morrocco’s Office National Des Aéroports (ONDA), under the ...