PASSENGER FACILITATION
The Plaza Premium Group has opened its newly refurbished lounge in the Domestic departures area at Hyderabad’s Rajiv Gandhi International Airport. The new and improved facility is spread over an area of 773 square metres, can accommodate over 200 passengers and boasts facilities ranging from work stations, a dining area and private seating zone for […]
Bahrain International Airport today announced that its long awaited new $1.1 billion terminal will open for business on January 28. According to Bahrain Airport Company (BAC), moving operations to the new state-of-the-art facility is a major step towards achieving the Kingdom’s ambitious Economic Vision 2030. The vision is based on diversification and sustainability goals and […]
Eight of Norway’s biggest airports will soon boast new customer experience feedback technology provided by HappyorNot. Its Smiley Touch touchscreen terminals will help airport operator, Avinor, collect customer feedback at security checkpoints at the gateways, which include Oslo, Bergen and Stavanger. According to HappyorNot, with this in-moment, actionable customer experience feedback data, “Avinor’s management and […]
Brisbane Airport’s efforts to combat COVID-19 and ensure that it is a safe environment for passengers and staff have led to it being accredited in ACI’s Airport Health Accreditation (AHA) programme. The ACI AHA is a global benchmark, independently assessing an airport’s alignment with ACI Aviation Business Restart and Recovery Guidelines, the International Civil Aviation […]
Rome’s Fiumicino and Ciampino airports have become the first in the world to successfully complete the new Airport Health Measures Audit Programme. Developed by ACI and Bureau Veritas, the programme is designed to support the airport industry’s recovery from COVID-19 by addressing specific risks and reassuring passengers through an on-site audit. Fiumicino and Ciampino – […]
Dubai Airports is gearing up for an upsurge in the number of passengers expected to pass through Dubai International (DXB) over the next few days. It is estimated that 545,000 passengers will use DXB between January 1-7, with throughput peaking on January the 2nd and 3rd when more than 78,000 travellers are expected to depart […]
Andrew O’Brian, president and CEO of Corporación Quiport, tells Joe Bates about an eventful and challenging year for Quito International Airport. While 2020 has been a tough year for Quito International Airport and operator, Corporación Quiport, a string of firsts for Latin America and breaking ground on a new cargo complex means that it has […]
Istanbul’s Sabiha Gökçen International Airport (SAW) will hand over the operation of its lounges, fast track and meet and assist services to Plaza Premium Group on January 1, 2021. Under the terms of the concession, Plaza Premium Group has agreed to invest in a series of enhancements and service and facility upgrades at the airport […]
Plaza Premium Group and marbaba have formed a strategic partnership to enhance their offering of airport lounges and meet and greet services around the world. The partnership will see both companies expand market presence by consolidating service distribution and customer engagement through integrated cross-selling capabilities. It will initially cover major airports in strategic markets across […]
Seattle-Tacoma International Airport (SEA), which is owned and operated by the Port of Seattle, is one of the fastest-growing large hub airports in North America where over the past five years, passenger traffic has grown 41%. Indeed, in 2019, SEA was the eighth busiest airport in the US serving 51.8 million passengers a year and […]
Alitalia and Rome airport operator, Aeroporti di Roma (ADR), have announced that from Tuesday, all passengers travelling on one of the three weekly flights to and from New York must present a certification proving that they have tested negative for COVID-19, carried out 48 hours before the flight, or take the antigen test directly at […]
AIG has announced that Jordan’s Queen Alia International Airport (QAIA) has received ACI’s Airport Health Accreditation in recognition of its efforts to deliver a safe airport experience to passengers in the wake of the COVID-19 pandemic. As both QAIA and the aviation industry at large remain considerably impacted by the unprecedented global health crisis, the […]
