Major new Istanbul concession for Plaza Premium Group
Istanbul’s Sabiha Gökçen International Airport (SAW) will hand over the operation of its lounges, fast track and meet and assist services to Plaza Premium Group on January 1, 2021.
Under the terms of the concession, Plaza Premium Group has agreed to invest in a series of enhancements and service and facility upgrades at the airport to create “an elevated lounge experience” for passengers.
It will also open a new lounge in the international terminal at Istanbul Sabiha Gökçen to complement the existing two lounges that it will take-over in 2021.
The two existing 419 square metre lounges are located in the Domestic Departures Terminal by gate 206 and International Departures by gate 203 with each capable of accommodating more than 100 guests.
Plaza Premium Lounge assures that under its management both lounges will provide a safe and hygienic environment and facilities that include work stations that encourage privacy and social distancing and a dining area featuring pre-packaged and individually portioned F&B selections for travellers.
A fully owned asset of Malaysia Airports, SAW is Istanbul’s second busiest airport and handled 35.6 million passengers in 2019.
And despite the global pandemic this year, it remains among Europe’s top five busiest airports and is positioned as Istanbul’s emerging city airport.
Dato’ Mohd Shukrie Mohd Salleh, group CEO of Malaysia Airports, said: “Our partnership with Plaza Premium Group goes back to as far as 1998 when they opened their first lounge at Kuala Lumpur International Airport in Malaysia and we have seen them grow to become a leading provider of airport hospitality services all over the world.
“We are confident they will bring the same high service standards to SAW. The presence of Plaza Premium Group at the airport is a manifestation of our continued commitment to ensure world-class service culture and hospitality is practised at all our airports.”
While Plaza Premium Group’s founder and CEO, Song Hoi-see, noted: “We are thrilled to extend our Skytrax award-winning airport hospitality services to Turkey and Sabiha Gökçen International Airport, a major airport hub in the region also one of my favourite cities.
“This strategic expansion is a significant milestone for us especially during this unprecedented time, we hope that this is the beginning of reviving global travel as we continue to strengthen our connection with travellers in the world.”
His company currently serves more than 20 million passengers annually at 49 international airports across Asia-Pacific, Middle East and Americas.