Enhanced Passenger Processing at Queen Beatrix International Airport
Aruba’s Queen Beatrix International Airport has unveiled a new Enhanced Passenger Processing (EPP) system for passengers flying to the United States. Aruba Airport...
FEATURES
Singapore Changi offers glimpse of its new Terminal 5
Singapore Changi today launched ‘T5 In the Making’, an immersive exhibition where visitors are invited to discover the vision, design, and innovations behind...
Happy talk!
From disruption management to ancillary revenue generation, AI communications are critical to the airport passenger experience, writes Pierre Cuquemelle. When communication fails during...
Heathrow unveils £1.3 billion investment plan for 2026
London’s Heathrow Airport today announced plans to revamp Terminal 4 next year as part of a £1.3 billion investment programme to enhance its...
TDS to play key role in expansion of Corfu Airport’s terminal
London-based airport planning and retail design specialist The Design Solution (TDS) has been appointed by Fraport Greece to lead the planning and design...
New smart cargo screening hub at DXB
Global air and travel services provider dnata has unveiled a new centralised screening control room at its Dubai International Airport (DXB) cargo facility....
Global operator Aena to expand UK airport network
Global airport operator Aena is set to expand its UK portfolio after agreeing to acquire stakes in Leeds Bradford and Newcastle International airports....
The bottom line
By reframing the restroom as a key component of passenger experience, airports can differentiate themselves and enhance the entire customer journey, writes Tork’s...
Change is coming
Airline digitalisation will transform the airport departure hall and how other processing facilities are used in the future, writes Stephan Hirmer, head of...
ASUR subsidiary to operate retail programmes at major US hubs
Grupo Aeroportuario del Sureste (ASUR) has announced that subsidiary ASUR US Commercial Airports has completed the acquisition of retail developer URW Airports for...
High values
Embracing sunflower lanyards for passengers with hidden disabilities and a new look Arrivals area provide examples of how high Quito International Airport values...
New entry to Domestic Terminal opens at Brisbane Airport
A new entryway into Brisbane Airport’s Domestic Terminal has opened giving passengers who only have carry-on luggage same-level access from the Skywalk into...
