The Asia Pacific Travel Retail Association (APTRA) has launched a campaign to over 45 individual governments across the region with a proposal for regional alignment on quarantine rules and testing on arrival and departure at airports, in a move that would safeguard public health and promote industry recovery. Reflecting the views of many of its […]
Marshall Retail Group (MRG), a WHSmith Group company, has opened its newest airport store in Terminal at New York LaGuardia (LGA). Called the DEAN inside LaGuardia Airport (LGA), the 5,000-square-foot retail space is said to be specifically designed to “the needs of the modern LGA passenger”. According to MRG, it offers a one-of-a-kind shopping experience, […]
Salt Lake City International Airport (SLC) has opened a new $5.6 million Central Receiving and Distribution Center (CRDC) to improve the security screening – and enhance the health and safety – of all goods entering the airport. Operated by Bradford Airport Logistics, the new 22,000sqft facility will receive goods for delivery to the existing airport […]
According to a new consumer insights report, there are positive signals for the industry regarding global travellers’ planned shopping trends, but significant behavioural changes across all shopper segments are to be expected. The report, published by industry research agency m1nd-set, is the latest in a series of studies focusing on how travellers from all world […]
Sunil Tuli, president of the Asia Pacific Travel Retail Association (APTRA) and group chief executive of King Power Group (Hong Kong) shares an industry perspective on the COVID-19 pandemic. As air travel virtually ground to a halt across Asia-Pacific in the wake of the coronavirus pandemic, so too did an essential lifeline of over $36 […]
Duty free operator Gebr Heinemann has announced that chief commercial officer, Kay Spanger, is retiring after more than 40 years with the Hamburg-based company. Spanger, who will work as an advisor to the company from September until the end of the year, is to be replaced on the Executive Board of Gebr Heinemann by Dr […]
DepARTures, an all-new, art-immersed store has opened for business at San Francisco International Airport’s Harvey Milk Terminal 1. Purpose built for SFO, DepARTures is said to replicate the character and mood of the local art community by “blending artisan merchandise sourced from San Francisco neighbourhoods with newsstand necessities and new technology to celebrate the modern […]
Lagardère Travel Retail Pacific has begun to re-open some of its stores across the region, starting with a handful of outlets in the domestic terminals at Auckland, Brisbane, Christchurch, Perth and Melbourne this week. According to the travel retailer, the small selection of stores will be used as test cases with restricted trading hours, with […]
Lagardère Travel Retail Pacific has begun to re-open some of its stores across the region, starting with a handful of outlets in the domestic terminals at Auckland, Brisbane, Christchurch, Perth and Melbourne this week. According to the travel retailer, the small selection of stores will be used as test cases with restricted trading hours, with […]
Melvin Broekaart ponders whether it is time for airports to reconsider their retail business models to successfully compete with online shopping and remain exciting and relevant for decades to come. Whether we like it or not, there is an impactful and irreversible change of reality taking shape in travel retail. The new reality seems to […]
According to a survey by Swiss research agency, M1nd-set, over 60% of international travellers will fly again within the first three months of COVID-19 travel restrictions being lifted. The report, based on feedback from 1,500 consumers in the first half of April, aims to find out how passengers have been affected by COVID-19 and when […]
Beijing Capital International Airport has appointed a UK based airport design consultancy to help it redevelop the commercial planning and design of the international departure lounge in Terminal 3. The world’s biggest terminal building when it opened in 2008, Terminal 3 – known locally as the Dragon terminal – has arguably been an iconic symbol of […]