Joe Bates takes a closer look at the opening of some innovative new retail/F&B outlets across the region. SSP to be key F&B operator at Beijing Daxing SSP Group has secured three contracts to open six food and beverage units at the new Beijing Daxing International Airport. As the key food and beverage operator at […]
Pragma Consulting’s Alex Avery discusses how food and beverage is transforming airport retail. Whilst the challenges of delivering growth in retail are well documented, F&B continues to be the star performer for many airports. Pragma has seen annual growth in spend per passenger of up to 15% in some locations. In our opinion, there are […]
Alex Avery, Pragma’s managing director for airports, travel and commercial spaces, discusses how food and beverage is transforming airport retail. Whilst the challenges of delivering growth in retail are well documented, F&B continues to be the star performer for many airports. Pragma has seen annual growth in spend per passenger of up to 15% in […]
Interbrand strategy consultant, Jan Glanzmann, considers the value and transformative power of a strong brand, which he believes have grown from nice-to-have to must have assets. I am often asked what I consider to be a company’s biggest single asset, and in many cases, it is the brand. The brand value of one of the world’s […]
Embracing the latest trends and seizing the opportunities created by a constantly evolving retail market will allow airports to sustain and grow non-aeronautical revenues, writes Chris LeTourneur. Airport retailing has always been a critical element of the passenger experience, not only to serve basic convenience and dining needs but to generate non-aeronautical revenues. For international […]
Pragma’s Alex Avery takes us through the impact of digitalisation on airport retail and what this potentially means for the future of shopping and dining at the world’s gateways. Technology has transformed our relationship with retail. From convenience, to single-click through to experiential retailing led by augmented reality. At the same time, consumers are demanding […]
New concessions, store openings and the power of sense of place retail come under the microscope in our round-up of the latest retail/F&B stories from across the globe. Grand Ole contract for Fraport USA! Wholly-owned Fraport subsidiary, Fraport USA, has taken over the management of the retail and F&B operations at Nashville International Airport (BNA). […]
Joe Bates rounds-up some of the latest retail/F&B news, views and reviews from across the busy Asia-Pacific region. Cairns Airport has awarded global restaurateur HMSHost and Australian hospitality powerhouse, Red Rock Australia, concessions to operate a total of 13 new food and beverage outlets when the expansion of Terminal 2 (T2) is completed in 2020. […]
AOE’s Kian Gould provides his thoughts on how the key players can thrive in a changing travel retail world. Travel retail today is a vastly different industry than it was five years ago, let alone ten or twenty. Changing demographics; the ubiquity of low-cost carriers; declining per passenger spend, despite steadily increasing passenger numbers; changed […]
Alex Avery looks at how innovation can shape the future of airport retail and enhance the passenger experience. Last year saw the top performing airports introduce pop-ups and experiential stores to encourage passengers to interact more with their retail offer. This has been supported by a big focus on making shopping as efficient and convenient […]
Airport retail and F&B innovation was top of the agenda at the recent Trinity Forum in Shanghai. Asia-Pacific Airports looks back at some of the highlights. ACI World’s last big event of the year, The Trinity Forum, attracted over 500 delegates to Shanghai to address the theme of ‘The changing airport and travel retail commercial eco-system’. […]
Asia-Pacific Airports discovers that confectionery remains an important product in airport duty free shops across the globe. A new study by the Tax Free World Association (TFWA) has highlighted the important role that confectionery plays in attracting customers to duty free and travel retail across all categories. The report, which is part of the TFWA Category […]