RETAIL/F&B
Pragma’s Alex Avery takes us through the impact of digitalisation on airport retail and what this potentially means for the future of shopping and dining at the world’s gateways. Technology has transformed our relationship with retail. From convenience, to single-click through to experiential retailing led by augmented reality. At the same time, consumers are demanding […]
New concessions, store openings and the power of sense of place retail come under the microscope in our round-up of the latest retail/F&B stories from across the globe. Grand Ole contract for Fraport USA! Wholly-owned Fraport subsidiary, Fraport USA, has taken over the management of the retail and F&B operations at Nashville International Airport (BNA). […]
Joe Bates rounds-up some of the latest retail/F&B news, views and reviews from across the busy Asia-Pacific region. Cairns Airport has awarded global restaurateur HMSHost and Australian hospitality powerhouse, Red Rock Australia, concessions to operate a total of 13 new food and beverage outlets when the expansion of Terminal 2 (T2) is completed in 2020. […]
AOE’s Kian Gould provides his thoughts on how the key players can thrive in a changing travel retail world. Travel retail today is a vastly different industry than it was five years ago, let alone ten or twenty. Changing demographics; the ubiquity of low-cost carriers; declining per passenger spend, despite steadily increasing passenger numbers; changed […]
Alex Avery looks at how innovation can shape the future of airport retail and enhance the passenger experience. Last year saw the top performing airports introduce pop-ups and experiential stores to encourage passengers to interact more with their retail offer. This has been supported by a big focus on making shopping as efficient and convenient […]
Airport retail and F&B innovation was top of the agenda at the recent Trinity Forum in Shanghai. Asia-Pacific Airports looks back at some of the highlights. ACI World’s last big event of the year, The Trinity Forum, attracted over 500 delegates to Shanghai to address the theme of ‘The changing airport and travel retail commercial eco-system’. […]
Asia-Pacific Airports discovers that confectionery remains an important product in airport duty free shops across the globe. A new study by the Tax Free World Association (TFWA) has highlighted the important role that confectionery plays in attracting customers to duty free and travel retail across all categories. The report, which is part of the TFWA Category […]
What do airport retailers and F&B operators have to do to win over customers and convince them to return again and again? Clare Williams investigates. With duty free and travel retail sales set to top $100 billion by 2023, according to the latest data from Generation Research, it makes sense for airports to make the best of […]
A host of new contracts and record sales figures for 2014 make these exciting times for travel retail and duty free operators, writes Joe Bates. Duo to transform Auckland duty free offering Auckland Airport has announced that its duty free offering will be provided by LS travel retail Pacific and Aer Rianta International from July, […]
Are you making the most of your travel retail opportunities? Rosemary Chegwyn considers some of the retail dilemmas faced by Asia-Pacific’s gateways. An age old question is what do people do to pass the time while waiting at the airport to board their flight? The answer depends on many different things, of course, perhaps most […]
