Brisbane Airport is marking a decade of direct connectivity to Canada, with Air Canada celebrating 10 years since the launch of non-stop flights between Brisbane and Vancouver. Since the inaugural flight touched down at Brisbane Airport on June 3, 2016, the route has carried more than 1.2 million passengers between the two destinations and become […]
San Francisco International Airport (SFO) has achieved Level 2 status in ACI’s Airport Customer Experience Accreditation programme. SFO first earned Level 1 accreditation in 2019 and had it renewed in 2025. This Level 2 accreditation acknowledges that SFO has demonstrated a deeper understanding of customer expectations through data analysis, journey mapping, frontline training and operational […]
Traffic across Sweden’s airports continued to rise in May, although international air travel to some extent was influenced by global events such as the ongoing situation in the Middle East. In total more than 3.1 million passengers passed through Swedavia’s 10 airports during May – 3% more than during the corresponding month last year. International […]
Boston Logan passengers on select Delta Air Lines and JetBlue flights can now check in, drop their bags, and clear TSA security in Framingham, Massachusetts, before they ever reach the airport. The Logan Airport Remote Terminal at Framingham, launched today by the Massachusetts Port Authority (Massport), is the first off-airport security checkpoint in North America. […]
Munich has become the first airport in Germany to achieve Level 3 status in ACI World’s Airport Customer Experience Accreditation programme. The airport notes that the accolade underscores its “strong commitment to an outstanding passenger experience” at Munich Airport. It states: “In today’s highly competitive aviation industry, passenger satisfaction depends not only on efficient and […]
Bengaluru’s Kempegowda International Airport (BLR) has won the top honour in ACI Asia-Pacific & Middle East’s annual Safety Recognition Awards for 2026. The awards recognise airport operators for advancing safety culture and strengthening safety management through effective, practical, and innovation-led solutions. BLR’s Diamond Award represents the highest level of distinction under the programme. It acknowledges […]
Lithuanian Airports (LTOU) have announced that a new advanced drone detection system has been installed at Palanga Airport to stop the threat of drones from local residents and visitors to the area. The new equipment was installed as the airport welcomes record passenger flows and an increasing number of flights. A similar system will soon […]
Singapore’s Changi Airport always does things a little differently and more dynamically, and this summer it has decided to embrace Snoopy and other Peanuts characters during the school holiday period. The beloved Peanuts characters will be featured in a lively, sports-themed experience from today until July 12. At Terminal 3’s Departure Hall, a five-metre-tall Snoopy […]
VIEW THE ISSUE HERE Airport Profile: Miami (MIA) Design & Build: Accessibility, Sustainability, Multimodalism & New Infrastructure Plus: Alternative Fuels, Orchestration Platforms, Reality Capture & Business Exchange Forward thinking Editor, Joe Bates, reflects on the ‘design and build’ theme of this issue and global traffic trends. Sometimes I think I should have been an architect […]
An exciting dining precinct called The Rocks is set to open in Sydney Airport’s T2 Domestic this July. It will bring together a few of Australia’s most loved hospitality brands such as MoVida, ST. ALi and The Taphouse, but more than that, the airport says it promises to be a relaxed, social space for passengers […]
In collaboration with the Fraunhofer Institute for Integrated Circuits IIS, Nuremberg Airport has tested the ability of a mobile, AI-based robot to help travellers on their journey through the German gateway. The robot successfully answered questions ranging from the location of parking, restaurants, and check-in counters at the airport, and seemed to pass the test […]
Lagardère Travel Retail has opened a “last minute” duty free store at Lima’s Jorge Chávez International Airport. It notes that the new 182sqm outlet further strengthens its commercial footprint at the airport and reflects the continued growth and development of Lagardère Travel Retail’s operations in Peru. The opening builds on the landmark milestone achieved in […]