Sarah Samuel, Amadeus’ head of airport IT for Asia-Pacific, argues that the adoption of a common vision on new passenger-enabling technology will help airports address the challenge of rising demand. Airports across the Asia-Pacific region share a number of common capacity challenges, and if they are to meet them effectively, they must work collaboratively, towards […]
The latest news from ACI’s World Business Partners The punctuality league OAG senior analyst, John Grant, explains why the on-time performance of airlines matters to airports. Being punctual means different things in different cultures. In some, being 15 minutes late is perfectly acceptable and isn’t something to be punished for. Whilst in others, being late for […]
Airlines that are adding tracking at more points of the baggage journey are enjoying a huge improvement in bag delivery globally, according to the latest data from SITA. The 2019 version of SITA’s annual Baggage IT Insights shows that where tracking is done at check-in and loading onto the aircraft, the rate of improvement is as […]
ACI Asia-Pacific regional director, Patti Chau, is to leave her position at the end of 2019 after seven years in the hotseat and 15 years with the organisation. A global search for her successor has already begun. Officially announcing her decision today, Chau said: “After working in ACI Asia-Pacific as well as living in Hong […]
Wellington International Airport in New Zealand is the first gateway in the world to go live with a leading-edge online airport management system from global airport technology specialists, Veovo. The technology will provide Wellington and its aviation partners with a real-time, predictive overall view of operational activities. This oversight is expected to help the airport […]
The day after Edmund Hillary (not yet knighted) and Tenzing Norgay were the first to summit Mount Everest in 1953, the morning’s headline read, ‘Hillary on Everest’, writes Sam Kamel. Despite Norgay’s critical role as the expedition’s lead sherpa, the British press had positioned him as ‘second-fiddle’ to Hilary. This subsequently stirred some debate and […]
Southwest, Jazz Aviation, and Spirit Airlines have been recognised by The Port of Seattle for doing the best job to minimise their noise impact on the local communities surrounding Seattle-Tacoma International Airport. Each received a 2019 Fly Quiet award from the airport for their efforts during the last calendar year. The annual Fly Quiet Awards […]
Birmingham Airport (BHX) today welcomed the one millionth passenger to use its automated self-service bag drop technology since it was officially launched across the airport in January 2018. Designed to reduce passenger check in times, the self-service bag drop (SSBD) technology allows passengers to print bag tags and boarding passes and inject their bag into the baggage […]
New SITA report confirms that journey smoothing technology makes people happy. Airline passengers are using automated technology for passport checks at double the rate recorded in 2017, according to the latest aviation IT research. Indeed, passengers are happier when technology smooths their way through passport checks and other aspects of their airport journey, reveals SITA’s 2019 […]
San Francisco International Airport (SFO) has purchased six electric buses and three 60kw plug-in chargers, joining a growing list of airports across North Americat transitioning to electric buses for airport ground transportation. The new battery-electric bus fleet, manufactured by Proterra, will reduce Bay Area emissions and support SFO’s goal of carbon neutrality by 2021 while cutting its […]
Chengdu’s $11 billion second airport is set to open early next decade and transform air travel to the region. Sichuan province’s planned new Chengdu Tianfu International Airport is being designed by the China Southwest Architectural Design & Research Institute Corp Ltd (CSWADI) in partnership with ADP Ingénierie. Located 50 kilometres from downtown Chengdu and slated […]
New York-JFK’s Terminal One Group is to work with technology firm, Vision-Box, to modernise T1’s passenger processing procedures by rolling out one of the largest facial biometric boarding platforms at a US airport. It effectively means that passengers will be able to board aircraft without needing to show their passports or boarding passes. Terminal 1 […]