Pragma Consulting’s Alex Avery discusses how food and beverage is transforming airport retail. Whilst the challenges of delivering growth in retail are well documented, F&B continues to be the star performer for many airports. Pragma has seen annual growth in spend per passenger of up to 15% in some locations. In our opinion, there are […]
Airports have a reputation for caution when it comes to adopting cloud technology, but Baku in Azerbaijan is defying expectations, writes Yannick Beunardeau, Amadeus’ vice president for airport IT. In June this year, Baku’s Heydar Aliyev International Airport did what no airport in history has done before and moved its entire operations to the cloud. […]
Airport World reviews a handful of the technology-driven initiatives driving passenger facilitation improvements at airports across the globe. World’s first passport-free pilot project between two countries Passengers travelling between Amsterdam Schiphol and Toronto Pearson and Montréal-Trudeau airports on Air Canada and KLM flights will be able to enjoy paperless travel from 2020 following the launch […]
Alex Avery, Pragma’s managing director for airports, travel and commercial spaces, discusses how food and beverage is transforming airport retail. Whilst the challenges of delivering growth in retail are well documented, F&B continues to be the star performer for many airports. Pragma has seen annual growth in spend per passenger of up to 15% in […]
Interbrand strategy consultant, Jan Glanzmann, considers the value and transformative power of a strong brand, which he believes have grown from nice-to-have to must have assets. I am often asked what I consider to be a company’s biggest single asset, and in many cases, it is the brand. The brand value of one of the world’s […]
Collins Aerospace’s Tony Chapman explains how new technology will help airports meet growing passenger expectations and boost their bottom lines. High-end boutiques, five-star restaurants, cinemas, golf courses, even indoor parks and waterfalls … no longer the sole domain of luxury destinations, these are just a few of the amenities you’ll find in modern airports around the world. […]
Narita International Airport has signed a contract with ICM Airport Technics for the installation of 72 self-service Auto Bag Drop (ABD) units ahead of the 2020 Tokyo Olympic Games. Designed and built by ICM, the Series 7 ABD units will be progressively rolled out across all four terminals of Tokyo Narita. Multi-lingual and descrined as […]
Spotlight on LAX’s handling of aviation’s most eco-friendly commercial flight, Gatwick reducing its noise footprint and the recycling efforts of Detroit Metropolitan. LAX makes history on World Environment Day Los Angeles International Airport (LAX) claims to have welcomed the most eco-friendly commercial flight in aviation history on World Environment Day. Operator, Los Angeles World Airports […]
Niranjan Navaratnarajah, cargo industry director for Unisys Asia Pacific, argues that real-time data is fundamental to a connected cargo supply chain to reduce idle time and increase visibility, transparency and security. We need to securely modernise today’s mostly manual and fragmented cargo distribution processes by going digital. Let’s face it, most of the cargo industry […]
Irish airport operator, daa, has business interests across the globe courtesy of its wholly owned subsidiaries, writes daa International CEO, Nick Cole. The daa Group is made up of four distinct businesses; Dublin Airport, Cork Airport, daa International and Aer Rianta International. My company, daa International, is a wholly owned subsidiary of daa plc, whose […]
The challenges of growth, innovative technology and the customer experience were just a few of the topics on the agenda at this year’s ACI Asia-Pacific/World Annual General Assembly Conference & Exhibition in Hong Kong, writes Joe Bates. Hopes were high that this year’s joint ACI Asia-Pacific/World Annual General Assembly Conference & Exhibition (WAGA) in dynamic […]
Embracing the latest trends and seizing the opportunities created by a constantly evolving retail market will allow airports to sustain and grow non-aeronautical revenues, writes Chris LeTourneur. Airport retailing has always been a critical element of the passenger experience, not only to serve basic convenience and dining needs but to generate non-aeronautical revenues. For international […]