FEATURES

As borders begin to re-open, is it time for APAC airports to reconsider how they will look and digitally interact with passengers in...

PASSENGER FACILITATION

Heathrow to impose summer capacity cap to cope with rising demand

12 Jul 2022 Joe Bates

London’s Heathrow Airport has taken the dramatic step of imposing a capacity cap this summer to ensure that it offers “better and more...

APA2 2022, ASIA-PACIFIC & MIDDLE EAST, CUSTOMER SERVICE, PASSENGER FACILITATION

HOSTING JOYFUL CONNECTIONS

5 Jul 2022 Joe Bates

Dato’ Iskandar Mizal Mahmood, managing director of Malaysia Airports, talks to Joe Bates about his company’s customer service strategy, ASQ successes and recovering...

PASSENGER FACILITATION

New interactive gallery to promote attractions of Changi Precinct

5 Jul 2022 Joe Bates

Singapore’s gateway to the world has stepped up the promotion of its Changi Precinct, which it hopes will prove a big hit with...

ASIA-PACIFIC & MIDDLE EAST, PASSENGER FACILITATION

New interactive gallery promotes attractions of Changi Precinct

5 Jul 2022 Staff reporter

Singapore’s gateway to the world has stepped up the promotion of its Changi Precinct, which it hopes will prove a big hit with...

APA2 2022, ASIA-PACIFIC & MIDDLE EAST, ENVIRONMENT, SUSTAINABILITY

CHRISTCHURCH AIRPORT: LEAN AND GREEN

4 Jul 2022 Joe Bates

Christchurch Airport has never lost sight of its sustainability goals and is now arguably the greenest gateway on the planet, writes Joe Bates....

PASSENGER FACILITATION, WORLD BUSINESS PARTNERS

Passengers embracing mobile and touchless technologies – new survey

30 Jun 2022 Staff reporter

SITA’s 2022 Passenger IT Insights research, published today, highlights pent-up demand for both business and leisure travel emerging from the pandemic, with passengers further embracing...

PASSENGER FACILITATION

Plans in place to ensure Dublin copes with busy summer

28 Jun 2022 Staff reporter

Dublin Airport has reiterated its confidence in its current plan to avoid cutting any flights this summer. The Irish gateway notes that during...

PASSENGER FACILITATION

CAA tells Heathrow to reduce passenger fees

28 Jun 2022 Staff reporter

London’s Heathrow Airport has reacted with dismay to the Civil Aviation Authority’s demand to reduce its passenger charges every year until 2026. The...

PASSENGER FACILITATION, TRAFFIC

Europe’s recovery from pandemic uneven and difficult – new connectivity report

22 Jun 2022 Staff reporter

On the eve of its 32nd Annual Congress and General Assembly, ACI EUROPE today published its Airport Industry Connectivity Report for 2022, which...

RETAIL/F&B, WORLD BUSINESS PARTNERS

Heinemann awarded Düsseldorf duty free and travel retail concession

20 Jun 2022 Staff reporter

Gebr Heinemann has won the concession to operate the the duty free and travel retail shops at Düsseldorf Airport from January 2023. The...

ASIA-PACIFIC & MIDDLE EAST, PASSENGER FACILITATION

Queensland ends mask mandate at airport terminals

15 Jun 2022 Staff reporter

Brisbane Airport Corporation (BAC) has welcomed today’s announcement by Minister for Health Y’vette D’Ath that Queensland will end requirements for face masks to...

FEATURES

Latest features

Forward thinking

Heathrow to impose summer capacity cap to cope with rising demand

HOSTING JOYFUL CONNECTIONS

New interactive gallery to promote attractions of Changi Precinct

New interactive gallery promotes attractions of Changi Precinct

CHRISTCHURCH AIRPORT: LEAN AND GREEN

Passengers embracing mobile and touchless technologies – new survey

Plans in place to ensure Dublin copes with busy summer

CAA tells Heathrow to reduce passenger fees

Europe’s recovery from pandemic uneven and difficult – new connectivity report

Heinemann awarded Düsseldorf duty free and travel retail concession

Queensland ends mask mandate at airport terminals