VIEW THE ISSUE HERE Theme: IT Innovation Airport profile: Ontario (ONT) Special report: Jeddah Airport City Plus: ACI EUROPE’s Annual Congress & General Assembly Never ending story Airport World editor, Joe Bates, reflects on the evolution of technology and aviation’s constant search for new IT-driven solutions. Those of us old enough to have used typewriters, […]
CEO, Atif Elkadi, tells Joe Bates more about the transformation in Ontario International Airport’s fortunes over the last five years and its impressive recovery from the global pandemic. Southern California’s Ontario International Airport (ONT) is in a good place right now with ambitious owners, a committed and forward-looking management team, and more airlines and a […]
The latest news from ACI’s Asia-Pacific and global World Business Partners. AIRBIZ WORKS ON PROJECT TO EXPAND GOLD COAST TERMINAL Airbiz says that it is proud to have had the opportunity to work with Queensland Airports Limited (QAL) on a project to increase the size of the Gold Coast Airport terminal to three levels, with […]
Kyung Wook Kim, president and CEO of long-time ASQ champion, Incheon International Airport, tells Joe Bates more about his gateway’s customer service focus and ambitions. WHY DO YOU TAKE GOOD CUSTOMER EXPERIENCE SO SERIOUSLY? Because customer feedback touches on many different areas and sheds light on what we have to do to do even better. […]
Dato’ Iskandar Mizal Mahmood, managing director of Malaysia Airports, talks to Joe Bates about his company’s customer service strategy, ASQ successes and recovering from the global pandemic. Anyone who has ever visited Malaysia, particularly those lucky enough to have been on holiday there, will know that they can expect a warm welcome and, more often […]
New ACI data reveals ‘green shoots of recovery’ for airports in Asia-Pacific and the Middle East. The aviation industry in Asia-Pacific and the Middle East is experiencing green shoots of recovery, according to the first edition of Airport Industry Outlook, a new quarterly report by ACI Asia-Pacific. The report, developed in partnership with Mott MacDonald, […]
Christchurch Airport has never lost sight of its sustainability goals and is now arguably the greenest gateway on the planet, writes Joe Bates. Christchurch Airport has set a new sustainability milestone by going beyond being carbon neutral and becoming climate positive. Its general manager for planning and sustainability, Nick Flack, believes the move is an […]
Airport profile: Christchurch Special report: ACI Asia-Pacific Board Meeting & Regional Assembly Plus: Investing in Sustainability & Green Shoots of Recovery DOWNLOAD THE ISSUE VIEW FROM THE TOP Director general, Stefano Baronci, reflects on the appointment of a new Regional Board president, the need to focus on decarbonisation, plans for a Middle East office and […]
Airport World reviews some of the latest new artwork to be showcased at airports across the globe. Flying visit In a new first for the industry, VINCI Airports recently celebrated International Women’s Day by simultaneously hosting the first-ever global NFT exhibition showcasing the work of 22 female artists across 20 of its airports in Costa […]
Jordan’s Queen Alia International Airport (AMM) today welcomed its first flight from Saudi Arabian low-cost carrier, flyadeal, which will operate daily direct services between Amman and Jeddah and Riyadh. The Amman gateway says the new service underscores ongoing efforts to expand its airline and destination networks, while offering passengers diverse, affordable travel options. The inaugural […]
The opening of the world’s first airport lounge for young travellers and a new innovation programme ensure that 2022 has got off to a good start for Istanbul Airport, writes Joe Bates. Istanbul Airport has been grabbing the headlines since its much-heralded opening in April 2019, and it continues to shine, leading Europe’s traffic recovery […]
VIEW THE ISSUE HERE Theme: Non-aeronautical revenues Airport profile: Istanbul Grand Airport World exclusive: Aerotropolis 4.0 Plus: ACI Africa’s Regional Conference The numbers game Airport World editor, Joe Bates, reflects on the latest traffic trends and the ‘non-aeronautical revenues’ theme of this issue. It almost seems wrong to be talking about the growing momentum of […]
