A bumper Easter getaway boosted London Stansted’s traffic figures for April as the airport welcomed more than 2.4 million passengers during the month. The monthly total was up 16% on April 2022, with the airport also experiencing its busiest day of the year so far with 87,000 passing through the terminal on Easter Monday. The […]
Virtual queuing is coming to an airport near you soon and could represent the future of waiting at airports, writes Steve Covate. With the notable exception of the COVID caused disruptions, it could be argued that airports – and the airlines and businesses that operate within them – have made giant strides in reducing wait […]
SITA Americas’ head of technology, Sherry Stein, explains how the travel trends of tomorrow are shaping airport IT agendas today. SITA recently released two pieces of research giving a glimpse into the transformational change taking place or expected in the air transport industry. While the topics and timelines of these reports differed, clear lines connect […]
ACI EUROPE has today released a comprehensive and empirical analysis of competition between European airports. It depicts a new aviation market paradigm where the increasing buyer power of the airlines in Europe squeezes Europe’s airports ever further as they strive for financial stability and resilience. The synopsis, Fierce Competitors, Fragile Foes builds upon the Frontier […]
Sunny Yoon, executive director of Incheon International Airport Corporation’s Terminal Operation Group, talks to ACI Asia-Pacific’s Sunil Subbaiah about the South Korean hub’s commitment to delivering a world-class passenger experience. An increasingly competitive market has pushed airports to provide a superior customer experience. As passenger needs rapidly evolve, airports must know their customers’ expectations to […]
ACI World’s senior director for security, technology and innovation, Billy Shallow, considers how technology and the smart use of data will continue to transform the airport industry. If we look at the glass being half full instead of half empty, recent flight delays and disruption could actually be seen in a positive light as it […]
Manager for communications and brand marketing, Yuman Lau, rounds-up the latest news and developments from ACI Asia-Pacific. ACI ASIA-PACIFIC REITERATES CALL FOR ADOPTION OF ONE-STOP SECURITY ACI Asia-Pacific participated at the 9th Annual Technical and Operational Meeting (ATOM) of the Cooperative Aviation Security Programme – Asia Pacific (CASP-AP) in Singapore in early February 2023. The […]
ACI World has partnered with the Canadian Government, Government of QuĂ©bec and City of MontrĂ©al on a new Sustainability Expansion Plan for MontrĂ©al, which will be funded by MontrĂ©al International. The plan sees continued investment in MontrĂ©al, the world capital of civil aviation, and in the sustainability of airports as essential enablers of economic growth […]
Heinemann Duty Free Malaysia has officially launched its redeveloped stores at Kuala Lumpur International Airport, Terminal 2 (KLIA Terminal 2). As a result, it claims that passengers travelling through KLIA Terminal 2 departures can now look forward to a “refreshed and inviting store across all categories, further enhancing the overall airport experience”. The new store […]
Global airport operator, Fraport, today revealed that it has “successfully started the new 2023 business year, achieving a noticeable improvement in the Group’s key financial figures during the first quarter of 2022. The positive performance, it says, was driven by ongoing traffic recovery across Fraport’s global network of airports. As a result, Group revenue increased […]
April was another record month for passenger numbers at Dublin Airport, with a total of 2.83 million passengers travelling through during the month, according to airport operator, daa. The numbers passing through Dublin Airport were marginally higher (+0.7%) than the 2.81 million passengers who passed through in the previous busiest April in 2019 and up […]
ICF’s Lewis Burroughs and Rob Rushmer look to the future and consider how the transition to electric and autonomous vehicles could impact on existing drop off and car parking infrastructure at airports. Ever since an airport was first invented in the early 20th century, most people – passengers and employees – have accessed it by […]