HOSPITALITY, MARKETING & COMMUNICATIONS, PASSENGER FACILITATION Augmented reality feature Indoor Live View launched at Sydney Airport 14 Nov 2023 Staff reporterIn a first for an Australian airport, Google has launched Indoor Live View at Sydney Airport, just in time for the Christmas travel...
MARKETING & COMMUNICATIONS New research names Shannon Airport as Ireland’s best airport brand 11 Jul 2023 Staff reporterShannon Airport has been ranked the country’s best airport brand according to the RED C Brand Reaction Index (BRI) Ireland 2023. The index, which has just...
BLOGS, IT INNOVATION, MARKETING & COMMUNICATIONS, SAFETY & SECURITY BLOG: Fast and efficient 30 Jun 2021 Richard van WijkEnhanced wireless networks are key to enabling the digitalisation of airports and taking performance and safety to the next level, writes Nokia’s global...
MARKETING & COMMUNICATIONS London City Airport launches new community support programme 31 Mar 2021 Staff reporterLondon City Airport (LCY) has renewed its commitment to supporting its local communities in East London with the launch of the London City...
CUSTOMER SERVICE, MARKETING & COMMUNICATIONS LaGuardia Terminal B unveils impressive new water feature 17 Nov 2020 Joe BatesIt’s not all doom and gloom out there as LaGuardia Gateway Partners (LGP) has announced the opening of the eagerly awaited state-of-the-art water...
AW4 2020, MARKETING & COMMUNICATIONS Trust in travel 16 Sep 2020 Kian GouldCommunicating confidence through digital platforms such as omnichannel retail can help drive aviation’s recovery from the COVID crisis, writes Kian Gould, CEO of...
MARKETING & COMMUNICATIONS Tourism Australia poll shows Newcastle residents ready to fly 27 May 2020 Staff reporterAccording to a recent poll by Tourism Australia and Newcastle Airport, locals have a much stronger willingness to return to air travel in...
ASIA-PACIFIC & MIDDLE EAST, CUSTOMER SERVICE, HUMAN RESOURCES, MARKETING & COMMUNICATIONS UP CLOSE AND PERSONAL 28 Apr 2020 Joe BatesGet to know ACI Asia-Pacific’s new director general, Stefano Baronci, a little better in this Q&A with APA editor, Joe Bates. HOW DID...
MARKETING & COMMUNICATIONS UNLOCKING LATENT CAPACITY 20 Jan 2020 Joe BatesLandbrum & Brown’s managing consultant, Prakash Dikshit, provides his thoughts on how operational improvements and new technology can help raise the capacity of...
MARKETING & COMMUNICATIONS MARKET APPEAL 18 Nov 2019 Joe BatesHow do you create an innovative brand experience for growing airports? Big Vision’s founder and CEO, Joe Quinn, provides some thoughts and reflects...
CUSTOMER SERVICE, IT INNOVATION, MARKETING & COMMUNICATIONS TRANSFORMATIONAL TECHNOLOGY 21 Aug 2019 Tony ChapmanCollins Aerospace’s Tony Chapman explains how new technology will help airports meet growing passenger expectations and boost their bottom lines. High-end boutiques, five-star...
MARKETING & COMMUNICATIONS FIND AND KEEP 24 Jun 2019 Joe BatesDoug Kuelpman, president and CEO of ADK Consulting & Executive Search, considers some of the marketing challenges and opportunities faced by airports when...