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London Luton achieves new customer experience milestone
19th January 2024
London Luton Airport has been recognised by ACI World for its commitment to continuously improving the customer experience across its facilities, achieving Level 2 of the association’s globally recognised accreditation programme. It follows a comprehensive ...
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Candy themed wonderland coming to Singapore Changi
3rd November 2023
Passengers passing through Singapore Changi will be able to enjoy a candy-themed wonderland as part of its festive festivities! From tomorrow and lasting until the end of March 2024, the airport’s candy-themed wonderland will offer whimsical ...
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SATisfaction guaranteed!
5th October 2023
Erin Rodriguez tells us more about how customer service initiatives such as the chance to meet a sloth and celebrating Christmas in July bring joy to passengers at San Antonio International Airport. Imagine you’ve just ...
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