ACI World today recognised outstanding customer service at the world’s airports by announcing the winners of its annual ASQ Airport Experience Awards. Among 2024’s winners are Casablanca Mohammed V Airport and Marrakech Menara Airport in ...
Shannon Airport has claimed the top spot in the travel category and ranked fourth overall in Ireland’s Customer Experience Insights (CXi) Report 2024. The national report, widely regarded as a benchmark for customer satisfaction, evaluated ...
London Luton Airport has been recognised by ACI World for its commitment to continuously improving the customer experience across its facilities, achieving Level 2 of the association’s globally recognised accreditation programme. It follows a comprehensive ...
Passengers passing through Singapore Changi will be able to enjoy a candy-themed wonderland as part of its festive festivities! From tomorrow and lasting until the end of March 2024, the airport’s candy-themed wonderland will offer whimsical ...
Erin Rodriguez tells us more about how customer service initiatives such as the chance to meet a sloth and celebrating Christmas in July bring joy to passengers at San Antonio International Airport. Imagine you’ve just ...