Shannon Airport has claimed the top spot in the travel category and ranked fourth overall in Ireland’s Customer Experience Insights (CXi) Report 2024. The national report, widely regarded as a benchmark for customer satisfaction, evaluated ...
London Luton Airport has been recognised by ACI World for its commitment to continuously improving the customer experience across its facilities, achieving Level 2 of the association’s globally recognised accreditation programme. It follows a comprehensive ...
Passengers passing through Singapore Changi will be able to enjoy a candy-themed wonderland as part of its festive festivities! From tomorrow and lasting until the end of March 2024, the airport’s candy-themed wonderland will offer whimsical ...
Erin Rodriguez tells us more about how customer service initiatives such as the chance to meet a sloth and celebrating Christmas in July bring joy to passengers at San Antonio International Airport. Imagine you’ve just ...
