In the spotlight: Planning & design Airports: Honolulu & Keflavik Special focus: The environment Plus: Customer service & ghost airports Opinion News Seventh heaven Incheon International Airport registers a record-breaking seventh successive triumph in ACI’s annual customer satisfaction survey, writes Joe Bates. ACI news View from the top ACI director general, Angela Gittens, reflects on the financial and […]
In the spotlight: Disaster preparedness Airports: Toronto, Berlin & Erbil Special focus: Duty free & travel retail Plus: Fire rescue, airport design & WAGA review Opinion News One world Joe Bates reports on the highlights of the recent ACI World Assembly/Africa Regional Conference and Exhibition in Marrakech. ACI news View from the top Director general, Angela Gittens, looks […]
In the spotlight: Leadership Airports: Marrakech, Warsaw & Spain’s airport system Regional focus: Africa Plus: Retail, security and airport anniversaries Opinion News ACI news All change Aena Aeropuertos CEO, Juan Ignacio Lema, talks to Joe Bates about the ongoing shake-up of Spain’s airport system and what it means for the country. Thinking ahead Alex Coxon finds out more […]
In the spotlight: New revenue streams Airports: Newark, Montego Bay & Brazil’s airport system Regional focus: ACI LAC preview Plus: Airfield lighting, biometrics & baggage handling Opinion News ACI news Double impact Bob Moser and Joe Bates report on Brazil’s ambitious development plans for its airport system in preparation for hosting the world’s two largest sporting events. Busy […]
In the spotlight: Investing in Airports Airports: X’ian, Tampa & Memphis Retail: Health & beauty Plus: Airport design & observation platforms Click to launch the full edition in a new window. In this issue… Opinion News Music to your ears Oliver Clark reports from the 2011 Airport Cities World […]
In the spotlight: Customer Service Airports: Budapest & Madrid Special report: Cargo security Plus: Airport design & movie matters Click to launch the full edition in a new window. In this issue… Opinion News Money talk Airport World reports on the 3rd Airport Economics & Finance conference in London. […]
In the spotlight: Land development Airports: Incheon, Dublin and Bangkok Special report: ASQ winners Plus: Airport design, leadership & charities Click to launch the full edition in a new window. In this issue… Opinion News You win again Asia-Pacific airports shine again in the 2010 Airport Service Quality (ASQ) passenger satisfaction survey. ACI news All aboard ACI director […]
In the spotlight: Safety & security Airports: Halifax, Antalya & Paris’ airports Special report: Advertising opportunities Plus: Airport ‘products’, newsstands & WAGA review Click to launch the full edition in a new window. In this issue… Opinion News Historic times Joe Bates reports on the highlights of the recent ACI World Assembly/Latin America & Caribbean […]
In the spotlight: Information Technology Airports: Bermuda, Gatwick, Vietnam Special focus: Intermodel Asia Plus: Customer service, airport design, sports Click to launch the full edition in a new window. In this issue… Opinion News Aviation’s ambitious targets Airports and other key industry stakeholders confirmed their ‘green’ credentials at the Aviation & Environment Summit in Geneva, reports Joe […]
In the spotlight: Sustainability Airport: Bogotá El Dorado, Zambia’s airport system Special focus: Security & baggage handling Plus: Customer service, African route development Click to launch the full edition in a new window. In this issue… Opinion News ACI news A work in progress Bogotá–El Dorado International Airport’s Ralf Etzold talks to Joe Bates about the gateway’s development […]
In the spotlight: Training & development Airport: Cochin, Tirana & San Jose Special focus: Temporary terminals Plus: ASQ winners, airports seating & security Click to launch the full edition in a new window. In this issue… Opinion News The China effect Oliver Clark reports on the highlights of the 2010 Airport Cities World Conference and Exhibition in Beijing. ACI […]
In the spotlight: Human resources Airports: Prage and San Diego Focus: ASQ winners Plus: Finance, security & environment In this Issue… Opinion ACI news Miles better Click to launch the full edition in a new window. President and CEO, James Cherry, talks to Joe Bates about his development plans for Canada’s third largest gateway and operator, Aéroports de Montréal. […]