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In the spotlight: Sustainability

Airport: Bogotá El Dorado, Zambia’s airport system

Special focus: Security & baggage handling

Plus: Customer service,  African route development


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In this issue…



ACI news

A work in progress

Bogotá–El Dorado International Airport’s Ralf Etzold talks to Joe Bates about the gateway’s development plans.

Realising its potential
New master plans are in the process of being finalised for Zambia’s key business, mining and tourism gateways, writes Lucy Siebert.

Building a legacy
ACI director general, Angela Gittens, reflects on busy times for ACI and the importance of sustainability.

Better times
ACI’s economics director, Andreas Schimm, reviews the latest traffic figures and considers what they mean for the long-term sustainability of airports.

The stakes are high
David Bentley takes a closer look at airport ownership and the different and ever-changing business models.

Lateral thinking
Chicago O’Hare’s Modernization Program has become a role model of sustainable design, writes Oliver Clark.

A tale of three cities
Nicole Nelson discovers more about the highly ambitious land development programmes of Dallas/Fort Worth, Denver and Auckland airports.

Working together
ACI’s senior manager environment, Xavier Oh, and CANSO’s director of industry affairs, Samantha Sharif, reflect on the ‘green’ benefits of collaborative decision-making.

Weather watch

Changing weather patterns potentially pose a threat to the long-term future of the world’s airports, writes Doug Johnson.

Green neighbour
Hong Kong International Airport is committed to being one of the world’s most environmentally friendly gateways, writes Martin Putnam.

The big picture
ICAO secretary general, Raymond Benjamin, talks to Nancy Gautier about his views on industry priorities and how airports can play an influential role in shaping the future of aviation.

Making some noise

Chicago O’Hare’s relationship with its neighbouring communities has been enhanced by the formation of the O’Hare Noise Compatibility Commission, writes  Arlene Mulder.

The wow factor

Joanne Paternoster takes a closer look at the sustainability enhancing customer service efforts of a handful of gateways.

Opportunity knocks

McConnell Evans Aviation’s Karen Ingledew and Robert Trafford consider ways of safeguarding the long-term future of the UK’s regional airports.

Terminal man

Airport World talks to university lecturer, Dr Damian O’Doherty, who has given up a year of his life to live at Manchester Airport as part of a social experiment designed to explore emergent communities and possible new ways of living together.

Goal-den times
With airport development at an all time high and tourism rising across the continent, is Africa finally about to realise its potential? Lucy Siebert investigates.

Gone to the dogs
Ian Putzger discovers more about the use of canines to security screen cargo shipments that cannot be X-rayed or hand searched.

The science of service
Noel Toolan explains how understanding passengers helps F&B provider, SSP, keep up with changing demands and rising expectation levels.

Baggage talk

Airport World rounds up the latest baggage handling related news from across the planet.

Thinking beyond the garage
Integrating technology with the passenger terminal can lead to greater operational efficiency in the parking garage and across the entire airport, writes Alan Pramuk.

Project watch
Hartsfield–Jackson Atlanta International Airport.

ACI’s World Business Partners

Environment news
Oliver Clark takes a closer look at some of the latest environmental stories from around the globe.

Traffic trends
ACI’s latest short-term forecast projects a 4.7% increase in passenger traffic for the period covering January–October of 2010.

The last word
Airport World catches up with Ndabo Khoza, CEO of Tourism KwaZulu-Natal in South Africa.

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