PASSENGER FACILITATION
Hong Kong International Airport’s impressive Sky Bridge opened today, allowing passengers to conveniently travel between Terminal 1 and its Satellite Concourse (T1S). The latest addition to the airport’s infrastructure is 200-metres long and 28-metres high and equipped with escalators and automated walkways. Spanning a taxiway at the airport, Sky Bridge is the world’s longest airside […]
Hong Kong International Airport’s impressive Sky Bridge opened today, allowing passengers to conveniently travel between Terminal 1 and its Satellite Concourse (T1S). The latest addition to the airport’s infrastructure is 200-metres long and 28-metres high and equipped with escalators and automated walkways. Spanning a taxiway at the airport, Sky Bridge is the world’s longest airside […]
Kansai International Airport, operated since 2016 by VINCI Airports with its partner ORIX, has inaugurated a new domestic area in Terminal 1. According to the airport, the first completed stage of planned remodelling work is designed to improve the passenger experience due to the “introduction of more functional commercial spaces redesigned around new shops and […]
Work is under way on a new security screening area at Birmingham Airport (BHX) in the UK. The airport says that the new facility, being built within the existing terminal building, will result in a speedier, simpler pre-flight security screening process for customers. UK Government requires all airports to be compliant with new standards by […]
Christchurch Airport has become the latest gateway to embrace the Sunflower Lanyard scheme, a programme for people who would like a little more assistance without having to ask for it. The lanyards are used by people with a non-visible disability to indicate the wearer would like additional support, assistance or a little more time. Those […]
London Gatwick’s recovery from the pandemic is gathering pace with the airport now offering flights to almost 90% of the destinations it served in October 2019. This translates to 172 destinations being served from Gatwick during the upcoming school holiday period, compared to 197 in the same period in 2019 (87%). Top destinations for half-term […]
Frankfurt Airport operator, Fraport, and Lufthansa have formed a new joint venture called ‘FraAlliance’ with each company holding a 50% share in the new initiative. The two companies intend to use FraAlliance to strengthen their existing co-operation on strategic and operational matters at Frankfurt Airport and “plan to deepen their long-standing partnership in relation to […]
The opening of a new air bridge might not seem like that big a deal for an airport, but for London Stansted it is significant, as the new addition boosts the UK gateway’s ability to handle long-haul aircraft. The new £1.5million double airbridge, the first of its kind at Stansted, joins the 11 single-door airbridges […]
Singapore Changi today re-opened the southern wing of its newly revamped Terminal 2 departure hall, following the resumption of arrival operations at the terminal in May this year. Changi Airport Group (CAG) notes that the move will enhance the airport experience for passengers as services and traveller numbers begin to rise again. The additional capacity […]
The Chicago Department of Aviation (CDA) has confirmed that Delta Air Lines will move its operations at O’Hare International Airport from the carrier’s long-time home in Terminal 2 to newly renovated gates in Terminal 5 on Wednesday, October 12. “Delta’s move is the next big step in the $1 billion expansion and renovation project nearing […]
Detroit Metropolitan Wayne County Airport (DTW) has enhanced the customer experience at DTW by introducing two new initiatives, pet therapy dogs and a programme that helps passengers with hidden disabilities. “We are constantly looking for opportunities to address the needs and exceed the expectations of our customers,” said Wayne County Airport Authority CEO, Chad Newton. […]
Bangkok’s Suvarnabhumi International Airport (BKK) has two new bespoke Thai food outlets, courtesy of global F&B provider, the SSP Group. According to SSP, the openings will allow travellers to enjoy authentic Thai culinary experiences as they embark on their journeys through this international hub. Koh Hop Bar, which has proven exceedingly popular with customers, serves […]
