President, Julius Maada Bio of Sierra Leone, today opened his country’s first new international airport terminal since independence, a key milestone in developing the pivotal West African state as a regional aviation hub. The new $270 million facility is three times the size of the existing terminal with capacity to handle up to one million […]
ACI World, in partnership with travel technology company Amadeus, today announced the winners of this year’s Airport Service Quality (ASQ) Awards, recognising the best airports for customer experience worldwide, as selected by passengers. A total of 28 Airports from Asia-Pacific and the Middle East were recognised for 2022. Nine Indonesian Airports were recognised for ASQ […]
Airports big and small across the world were today recognised for their customer service excellence throughout 2022 in ACI’s annual Airport Service Quality (ASQ) awards. Winners ranged from the big hubs of Istanbul and Rome-Fiumicino in Europe; Dallas/Fort Worth and San Francisco in the US; and Singapore Changi and Shenzhen Bao’an in Asia-Pacific to some […]
Dallas/Fort Worth International Airport’s executive vice president of global strategy and development, John Ackerman, tells Joe Bates more about the growth and future development plans of the Texas gateway. It feels like Dallas/Fort Worth International Airport (DFW) and the Dallas Metroplex area are on a bit of a roll, with the Texas gateway building a […]
Singapore Changi and Brussels Airport have signed a Memorandum of Understanding (MoU) to augment their strategic partnership in air cargo development. With the goal of deepening cargo competencies, it is said that both airports will jointly drive initiatives to enhance their respective capabilities in pharmaceutical logistics, undertake studies and trials in the fields of digitalisation […]
Sacramento International Airport has become the latest gateway to deploy facial biometric technology at select boarding gates. The US airport has installed state-of-the-art technology from Amadeus that it says will “revolutionise the process of verifying traveller identities by comparing live photos to the traveller’s existing passport or visa photo in secure US Department of Homeland […]
Marshall Retail Group (MRG) and InMotion, both WHSmith companies, have unveiled ten exciting new outlets inside the brand-new Single Terminal at Kansas City International Airport (MCI). The new terminal at MCI features MRG retailers in both concourses, with a wealth of new concepts designed just for Kansas City, Missouri. MRG says that it takes pride […]
Los Angeles International Airport (LAX) is anticipating a busy spring break travel period that is expected to draw more than 12 million passengers to the airport between March and April. The increase in passenger and vehicle traffic will make this spring break the most travelled at LAX since 2019, leading Los Angeles World Airports (LAWA) […]
Brisbane Airport is literally brewing up employment opportunities for people with a disability at its new Boronia Brew café. Indeed, to date, 10 staff with a disability have found employment at Boronia Brew, which officially opened a few days ago. Operated by HELP Enterprises, the social enterprise is providing training for supported workers, with hopes […]
Brisbane Airport is literally brewing up employment opportunities for people with a disability at its new Boronia Brew café. Indeed, to date, 10 staff with a disability have found employment at Boronia Brew, which officially opened a few days ago. Operated by HELP Enterprises, the social enterprise is providing training for supported workers, with hopes […]
HKIA Consultancy Limited (HKIA Consultancy) and U-Tapao International Aviation Company Limited (UTA) today signed a Memorandum of Understanding (MoU) regarding collaboration on the U-Tapao International Airport and Eastern Airport City Development Project near Bangkok. Under the MoU’s framework, HKIA Consultancy will advise UTA on matters related to airport planning, operations, smart technology and commercial development. […]
ACI news is back, rounding up the latest announcements, initiatives and views from ACI World and across the ACI regions, this issue also featuring input from ACI EUROPE and ACI Asia-Pacific. ACI World news: Restoring economic equilibrium ACI World is urging regulators to support the economic sustainability of airports as social and economic engines of […]
