ACI World’s annual ACI Customer Experience Global Summit has begun in Kraków, Poland, with ‘Re-humanising the airport experience’ being the theme of the event. The ACI Customer Experience Global Summit is the premier global event ...
ACI World today released a first of its kind guidance, the Environmental, Social, and Governance (ESG) Management Best Practice, to help airports define and strengthen their ESG reporting framework to position themselves for future growth. ...
ACI World’s vice president for economics, Patrick Lucas, considers the impact COVID has had on the finances of the world’s airports and the economic challenges ahead. Every couple of years ACI World, and its industry ...
Airport World reviews some of the highlights of the recent ACI-LAC/World Annual General Assembly, Conference & Exhibition in Cancún. Aviation leaders from across the globe gathered in Cancún in November for the ACI-LAC/World Annual General ...
Continuing to prioritise customer service and listening to the needs of passengers is more important than ever in these uncertain times, writes corporate affairs manager, Bojana Jeremic. With many borders still closed and travel restrictions ...
ACI World urges the world’s governments to back COVID-19 testing as an alternative to quarantine measures, writes external relations manager, Bojana Jeremic. The airport sector, as an integral part of the global aviation ecosystem, has ...