Today at its annual public meeting, Halifax International Airport Authority (HIAA) celebrated its “incredible growth in 2024” and recognised its positive economic impact on Atlantic Canada and beyond. “In 2024, our team wholeheartedly embraced our vision – people and partners creating Canada’s best gateway airport – by driving initiatives that strengthen our commitment to excellence, […]
Belfast International Airport, part of the VINCI Airports network, has inaugurated its new terminal extension as part of phase one of its £100 million five-year investment programme. The upgrade includes a state of the art security hall using next generation security equipment and an immersive new duty free offering as well as enhancements to the […]
Munich Airport has a popular new attraction, an impressively stocked LEGO Store in Terminal 2, behind security control in the Schengen Area. Spanning approximately 140 square metres of retail space, the colourful LEGO world invites travellers of all ages to explore, marvel and shop, whether on the way to a family vacation or between business […]
AI – Artificial or Augmented Intelligence? Richard Plenty and Terri Morrissey share their thoughts on some of the human challenges associated with the rapidly developing field of AI. We are just back from facilitating a Global Psychology Summit in Kingston, Jamaica, at which a key topic was the rapidly developing field of Artificial Intelligence (AI), […]
Miami International Airport has been named as the Best Airport for Layovers by Global Traveler during its annual Leisure Lifestyle Awards. The global award follows MIA’s ranking last month in Food & Wine magazine’s annual list of Top 10 US Airports for Food and Drink. “Congratulations to the entire MIA team for once again earning […]
Around 2.6 million passengers passed through Swedavia’s ten airports in April, slightly up on the corresponding month a year ago but still 18% down on pre-COVID levels. It notes that international travel continued to grow, and is expected to remain on an upward trajectory throughout the summer due the launch of 20 new routes across […]
We provide a snapshot of the latest news stories from companies that support the growth and development of SMART airports. DNATA TO INVEST IN WESTERN SYDNEY INTERNATIONAL AIRPORT The catering and retail division of dnata is investing A$17 million on an advanced inflight catering centre at Western Sydney International Airport (WSI). Initially covering 3,200sqm, the […]
We shine the spotlight on the route development success of Sydney Airport, a milestone for Emirates and a number of new services launching across the region in 2025. HONG KONG AND ISTANBUL SUCCESS FOR SYDNEY AIRPORT Sydney Airport’s route network is being boosted by a second Hong Kong carrier and the news that Turkish Airlines […]
Dallas Fort Worth International Airport (DFW) and American Airlines have announced an agreement to accelerate and expand the scope of the airport’s new Terminal F by doubling the number of gates. The Texas gateway says that the move will allow for the addition of new facilities to grow international operations, expand the terminal’s customer amenities […]
We report on some of the ways airports continue to raise the bar on customer service and reward reward staff who go the extra mile. BENGALURU-KEMPEGOWDA OPENS INDIA’S FIRST SENSORY ROOM In a step towards promoting inclusive air travel, Bengaluru’s Kempegowda International Airport (BLR) has introduced a first of its kind sensory room at an […]
The world’s airports continue to deliver on sustainability, achieving new milestones and pioneering new green initiatives, writes Joe Bates. NEW AIRPORT CARBON ACCREDITATION HIGH FOR NARITA In another step towards net zero, Tokyo’s Narita International Airport has successfully upgraded to Level 4 ‘Transformation’ status in ACI’s Airport Carbon Accreditation programme. Narita operator, NAA, has set comprehensive decarbonisation […]
A pioneering demonstration showcasing how hydrogen can support the decarbonisation of airport ground operations has taken place at Exeter Airport in the UK – marking an important step towards achieving the first ‘zero-carbon turn’ of a commercial aircraft. In a first of its kind for the UK, the trial, delivered by a partnership of Exeter […]