ACI World is to introduce a new ‘Hygiene’ award category to its Airport Service Quality (ASQ) awards this year to reflect the changing landscape in customer experience introduced in response to COVID-19. The impact and effects of the COVID-19 pandemic have brought the global airport industry to a standstill with an estimated reduction in passenger […]
Egis and local subsidiary, Projacs, has signed a contract to deliver project management consultancy services for airside projects at Riyadh’s King Khalid International Airport (KKIA). KKIA is managed and operated by Riyadh Airports, which is currently working on upgrading the airside infrastructure at Saudi Arabia’s capital city airport, adding new services and facilities that it […]
UK pilots union, the British Airline Pilots Association (BALPA), today called on the government to listen to IAG CEO, Willie Walsh, and use effective Covid testing as an alternative to punitive quarantine measures. BALPA, which freely admits that it is one of Walsh’s biggest critics, supports his call to end the constantly changing and travel […]
Preparing for the new normal: ACI launches Airport Health Accreditation programme to assess airport health measures, writes external relations and special events manager, Bojana Jeremic. The COVID-19 pandemic has resulted in a global crisis, bringing airports, airlines, and the entire aviation community around the world to a virtual standstill. As the aviation industry begins to […]
Quito International Airport continues to lead the way in Latin America by becoming one of the first airports in the region to be accredited under ACI’s Airport Health Accreditation (AHA) programme. The ACI Airport Health Accreditation is based on the recommendations of ICAO to establish common sanitary measures and is aligned with the best practices […]
Ontario International Airport (ONT) “experienced significant growth” in commercial air freight shipments in the first five months of 2020 as consumers and businesses increasingly relied on e-commerce sources for household goods and personal protective equipment as the COVID-19 pandemic took hold. The assessment from Fitch Ratings notes that ONT and Alaska’s Ted Stevens Anchorage International […]
The Emirates Group today marked Emirati Women’s Day, which celebrates the achievements of women who are making a positive difference to the nation in their diverse roles, particularly amidst the challenges of the COVID-19 pandemic. The group’s executive vice president for human resources, Abdulaziz Al Ali, says: “Women play a vital role in supporting the […]
Billy Bishop Toronto City Airport has won ACI-NA’s Environmental Achievement Award for Environmental Improvement with Limited Resources for the airport’s updated Master Plan. The updated plan was released in November 2019 after a two year public consultation and stakeholder engagement programme and focuses on areas such as infrastructure requirements, activity forecasting, environmental initiatives and future planning. […]
San Francisco International Airport (SFO) is moving forward a runway improvement project by two years to take advantage of the current reduced flight activity resulting from the COVID-19 pandemic. The gateway has decided to act now and complete the project in October 2020 instead of 2022 as originally planned as it believes that it will […]
Munich Airport (MUC) has introduced a A CO2-neutral passenger bus with an innovative drive concept as it strives to reduce its carbon emissions and become an ACI NETZERO gateway by 2050. The bus has been fitted with a generator-electric drive, developed by Rohrbach-based start-up CM Fluids, that has allowed it to be converted so that […]
In an exclusive first interview, new director general, Luis Felipe de Oliveira, talks to Joe Bates about today’s challenging operating environment and his goals and ambitions for ACI World. Replacing a popular predecessor is never easy in the best of times, throw in COVID-19 and its decimating global impact on aviation, and it quickly becomes […]
Miami International Airport (MIA) today unveiled a new online service designed to help passengers beat checkpoint queues and better manage their journeys through its facilities. According to the Florida gateway, its passengers now have a personal travel assistant available around the clock, ready to tell them the fastest checkpoint for their flight and how to […]
