PASSENGER FACILITATION
Founded in Turkey, Kepler Club takes its name from the astronomer Johannes Kepler, as a nod to curiosity, discovery, and new horizons. The airport hospitality brand — known for its technology-driven sleeping cabins — is now in the final phase of a major expansion at Kuala Lumpur International Airport (KLIA) that will more than double […]
Los Angeles World Airports (LAWA) has announced the upcoming closure of Terminal 5 for its complete demolition to deliver a brand new terminal and airport experience, with anticipated reopening scheduled just before the 2028 Olympic and Paralympic Games. Terminal 5 airlines will relocate operations in phases beginning today, with full closure going into effect on Tuesday, […]
Today, an inaugural ceremony marked the official opening of Techno International Airport in Phnom Penh. Designed by Foster + Partners, the new terminal building is said to embody Cambodia’s long-term vision for growth. It also evokes a strong sense of place, drawing inspiration from one of the oldest civilisations on earth, inspired by its vernacular […]
Almost 6.6 million passengers passed through Amsterdam Schiphol Airport in July 2025, an increase of 4% on the corresponding month a year ago. According to the airport, most outbound passengers flew to Spain, the United Kingdom and Greece as a total of 43,320 (+2%) of flights were handled at the gateway during the month. The […]
Airport Dimensions has unveiled its new Blue Sky Premier Lounge at Makassar Sultan Hasanuddin International Airport in Indonesia. The opening marks the first milestone following a strategic investment in Blue Sky Group’s subsidiary PT Bumi Liputan Angkasa, earlier this year. As the company’s 17th lounge in its growing Asia-Pacific network, Airport Dimensions notes that the […]
New research from stroller brand iCandy, reveals North America’s most fun airports for families to fly from, ranked by the number of play areas relative to passenger traffic, perfect for helping parents choose airports that actually support family travel. According to the research, Punta Cana International Airport (PUJ) in the Dominican Republic takes the top […]
London Stansted is gearing up for its busiest summer yet with up to 4.4 million passengers expected to travel through the terminal during the six-week school holidays. Between Saturday, July 19, and Sunday August, 31, the UK airport is forecast to welcome 2.2 million departing passengers with a similar number arriving into the UK during […]
Dubai Airports has launched DXB Greet & Go, a new smart pick-up service at Dubai International (DXB) Terminal 3. Designed for guests arriving in Dubai with pre-booked hotel, limousine, or tour operator services, this new solution replaces traditional guest paging with a seamless, technology-enabled experience. According to the airport operator, with DXB Greet & Go, […]
The 100ml liquids rule for airport security has been lifted at Edinburgh Airport for the first time since it was introduced in 2006 following the installation of top-of-the-range security x-ray technology. It means passengers will be able to keep liquids in their bags when going through security, and those liquid containers can now be up […]
In a major step before opening, Newcastle Airport’s new international terminal came to life yesterday as over 120 local volunteers helped test the facility during a full-scale Mass Passenger Exercise. With surfboards in tow, guitars slung over shoulders and bags packed to the brim, participants from across the Hunter took on the role of international […]
Aberdeen International Airport has unveiled ‘Hello Aberdeen’, an innovative digital assistant designed to provide instant support and improve every stage of the passenger journey. Developed in partnership with Hello Lamp Post, the tool is said to deliver real-time, personalised assistance, helping passengers access vital information and navigate the terminal with ease. Available via QR codes […]
Airports in Asia-Pacific and the Middle East regions collected a total of 68 accolades in ACI’s 2024 ASQ Airport Experience Awards. The awards highlight the region’s commitment to delivering world-class airport experiences amid rapid passenger growth. This year, 10 airports from Indonesia won awards across categories, while eight airports China and seven from India were […]
