This year’s Thanksgiving will be the busiest ever for air traffic, according to Airlines for America (A4A), which today announced today that it expects a record 31.6 million passengers (+3.7%) to board US carriers worldwide during the 12-day travel period normally associated with the annual holiday. The Sunday after Thanksgiving, December 1, is poised to be the busiest […]
Moscow Sheremetyevo has received the green-light from Russia’s Federal Air Transport Agency to open its renovated Terminal C in January, 2020. According to the Moscow gateway, the first phase of its “new and improved” Terminal C ensures that it is equipped to handle international flights. The revamped terminal has a total floor area of 127,374sqm and […]
The holiday season is officially upon us as Munich Airport’s annual Christmas and Winter Market has opened for business! From now until December 29, Europe’s largest covered outdoor space – the Munich Airport Center Forum – will host the airport’s annual Christmas and Winter Market, which will be open daily from 11am until 9pm. This year […]
A ground breaking ceremony has been held at Norwich Airport to officially mark the start of construction on the UK gateway’s new maintenance hangar and workshop. The new 54,000sqft hangar and 15,500sqft workshop will be capable of simultaneously accommmodating two Boeing 737 aircraft, and ensure the expansion of KLM UK engineering group at the Norfolk airport. […]
Gold Coast Airport in Australia has extended its partnership for passenger and baggage technology with global IT provider, SITA, until 2024. The new agreement continues the airport’s close relationship with SITA, which has been in place for more than 10 years. Gold Coast Airport uses SITA’s common-use platform, together with self-service bag drop and check-in kiosks. […]
News, views and reviews from ACI’s regional and global World Business Partners. Tech savvy travellers driving airport strategies The demands of the growing number of tech-savvy travellers will have the biggest impact on the digital plans of airports and airlines over the next six years to 2025, according to industry executives quizzed for SITA’s new […]
Asia-Pacific Airports takes a closer look at plans to enhance the retail offering at Riyadh’s King Khalid International Airport in Saudi Arabia. Passenger numbers are rising across the Middle East, and with forecasts predicting that this upward trajectory is set to continue in the long-term, many of the region’s airports are looking to expand their […]
Shell has today announced that it will support SkyNRG to develop Europe’s first dedicated sustainable aviation fuel (SAF) production plant. The development of the DSL-01 production plant in Delfzijl, Netherlands, is led by SkyNRG, a global market leader for SAF and a long-term strategic partner of Shell Aviation. Shell notes that it will bring its […]
The new Bottega Prosecco Bar has opened in Concourse at Dubai International Airport (DXB), marking the 25th opening of the successful format, five years after its debut. The venue, the brand’s second site in UAE, results from the partnership with global travel restaurateur HMSHost International. Eugene Barry, executive vice president, commercial, at Dubai Airports said: “We […]
What are the prerequisites to delivering exceptional customer experience along all touchpoints of the passenger journey? Redwater Consulting Group’s Kateryna Hess investigates. Customer experience (CX) has become a buzz word in today’s service industries from telecommunications, financial institutions and travel organisations to infrastructure providers. Consumers have become more connected and well informed about prices and […]
Parents rest assured, London Stansted has become one of the first airports in the UK to be certified as offering safe, child-friendly Wi-Fi to its passengers. The accreditation comes on the back of Stansted’s parent company, MAG, signing up to the UK government-initiated scheme. The move means that passengers at Stansted will now have the […]
Hong Kong International Airport’s largest independent cargo handler, Hong Kong Air Cargo Terminals Limited (Hactl), has broken its all-time record for the number of freighters handled in a 24-hour period. It revealed this week that it handled an impressive 104 freighter aircraft on November 3 – beating its previous record of 102, set almost exactly […]
