NEWS
While there are no great surprises around the winners of ACI World’s ASQ Customer Experience Awards for 2025, arguably the fact that multiple airports shared the top accolades in the different categories showed the commitment of the world’s airports to enhancing the passenger experience. The awards covered all size of airports from the biggest to […]
This year, iGA is transforming its terminals into an immersive Ramadan experience, blending traditional Turkish culture with innovative digital installations, family-friendly entertainment, and complimentary seasonal treats for passengers. The Turkish hub believes that the initiative further strengthens its position as a global gateway that connects cultures while enhancing the passenger journey. Central to the initiative […]
Denver International Airport hopes that it has hit the sweet spot with its latest retail outlet, Björn Colorado Honey. The popular Colorado specialty retailer known for its unique honey products, has partnered with Denver design firm Neoera, to open its first long-term airport location at the gateway. It is believed that the Scandinavian-inspired café and […]
The economic and social impact of Nice Côte d’Azur and Cannes Mandelieu airports is growing, between them the gateways being responsible for €2.8 billion per annum in GDP and 40,800 jobs. The figures represent increases of 31% and 8% respectively on the previous economic impact study in 2019, while passenger traffic has increased by 3%. For […]
Sumesh Patel, SITA’s president for Asia Pacific, considers some of the technologies that will transform the passenger experience at airports in the decades to come. The air traveller journey is entering its most profound transformation in decades, and across the Asia-Pacific region, airports face an unrelenting challenge of having to serve record numbers of travellers […]
Kully Sandhu, managing director of Aviation Recruitment Network, considers what needs to be done to restore confidence in careers in aviation. Sustainability is more than carbon targets and greener infrastructure; it’s about building resilient teams to deliver reliable operations through cycles of growth and disruption. Before the pandemic, aviation was viewed as a stable, long‑term […]
The heightened scrutiny of sustainability and cutting through green washing is increasing pressure on airports to step up their waste management efforts, writes Emma Cooke, operations manager with waste and tech specialist Envirovue. Getting rid of all that waste in a sustainable way in a daily challenge, and as the aviation industry faces growing environmental […]
London Gatwick is expecting its busiest summer season since 2019, with a record number of airlines, fresh destinations and expanded long-haul options. The first in a number of new services launched earlier this month with Emirates welcoming its fourth-daily flight to Dubai, operated by an Airbus A350 – the first to serve England. And that’s […]
A successful trial of hydrogen-powered ground handling equipment at a UK airport has proven that it can be safely and effectively integrated into airport ground operations, according to a new report. The Zero Carbon Turn project, led by Exeter Airport in collaboration with Cranfield University, TUI, ULEMCo, Boeing and MULAG, and supported by the CAA […]
Gordon Dewar has announced that he will step down as CEO of Edinburgh Airport after 14 years and is expected to leave his role towards the end of 2026 following the search for his successor. Dewar, one of the most familiar faces and voices in the UK airport industry, said: “It has been the highlight […]
Miami-Dade County mayor, Daniella Levine Cava, joined local government leaders at Miami International Airport yesterday to unveil a new wall mural honouring pioneering aviator and land developer Glenn Curtiss. The mural features historic images and milestones of the neighbouring cities of Hialeah, Miami Springs, and Opa-locka, which he founded 100 years ago and are all […]
WHSmith North America has adde eight new concepts to the company’s portfolio at Albuquerque International Sunport (ABQ), the primary international airport serving the US state of New Mexico. The new concepts are Duke City Station, Museum of New Mexico Foundation Shops, Los Poblanos, InMotion, Great Hall Landing, Globo Mercado, Nob Hill Necessities and Roadrunner Express. […]
