NEWS

Perth Airport has revealed the latest concept designs for its New Terminal, offering Western Australians an early glimpse at what will become the...

AW4 2026, SAFETY & SECURITY

Dealing with disruption

26 Oct 2026 Clare Williams Fannin

Clare Williams Fannin of Templemere discusses the hot topic of EES with Copenhagen Optimization’s Kasper Hounsgaard. The full rollout of the European Union’s...

ACCESSIBILITY, CUSTOMER EXCELLENCE, CUSTOMER SERVICE

Catering to all at Western Sydney International Airport

23 Oct 2026 Joe Bates

Western Sydney International Airport (WSI) is determined to be one of the most accessible and all inclusive gateways on the planet. In line...

SUSTAINABILITY

Lighting upgrade at MEM delivering substantial energy savings

22 Oct 2026 Joe Bates

Memphis-Shelby County Airport Authority has been awarded a $117,247.63 energy efficiency incentive through the Tennessee Valley Authority’s (TVA) EnergyRight for Business & Industry...

HOSPITALITY

Cork Airport ready for the city’s annual jazz festival

22 Oct 2026 Joe Bates

Music will be in the air at Cork Airport this October Bank Holiday weekend as the city hosts its popular Guinness Cork Jazz...

CUSTOMER EXPERIENCE, NEW INFRASTRUCTURE

Sneak preview of United’s new Terminal B North Concourse at IAH

21 Oct 2026 Staff reporter

United today previewed its new Terminal B North Concourse at George Bush Intercontinental Airport (IAH), a three-level, 765,000 square-foot, 22 mainline gate facility...

AW4 2026, CUSTOMER EXPERIENCE

Taking cues from theme parks

21 Oct 2026 Zoë Fisher

Gresham Smith’s aviation studio leader, Zoë Fisher, argues that airports need a little theme park magic when it comes to managing queues and...

ADVERTISING, MARKETING & COMMUNICATIONS, NON-AERONAUTICAL REVENUES

New digital arrivals gate for VIPs at DXB

21 Oct 2026 Staff reporter

Emirates in partnership with Dubai Airports and JCDecaux have announced the launch of a digital gate for VIP arrivals at Dubai International Airport’s...

ROUTE DEVELOPMENT, TRAFFIC

Expanding route network to ensure busy winter at Frankfurt Airport

20 Oct 2026 Staff reporter

New flights to Kuala Lumpur, Sharjah, and Agadir and expanded services to Abu Dhabi ensure that 231 destinations in 92 countries will be...

TRAFFIC, TRAFFIC ANALYSIS

Strong September traffic growth in Hong Kong

20 Oct 2026 Staff reporter

Hong Kong International Airport (HKG) saw steady growth across all key traffic areas in September. Passenger traffic recorded a double-digit growth of 10.2%...

CUSTOMER SERVICE, HOSPITALITY, NEW INFRASTRUCTURE

New VIP terminal at Dulles to be operated by daa International

20 Oct 2026 Staff reporter

Washington Dulles International Airport is to get a new VIP terminal, which will be operated and managed by daa International. The planned facility...