FEATURES
Perth Airport today reassured the travelling public that it continues to roll out new COVID-safe initiatives and practices through its car parks and terminals to keep passengers and workers safe. According to the airport’s chief commercial officer, Kate Holsgrove, the Australian gateway has “reimagined the traveller journey from carpark to forecourt, to terminal, to security, to […]
Kansai Airports is renovating Kansai International Airport’s existing facilities and introducing new technology to enhance the passenger experience. Kansai Airports has launched the largest airport renovation project in the region for 50 years to boost the appeal of Kansai International Airport (KIX) and support Japan’s post-pandemic recovery. The move is in line with VINCI Airports’ […]
President and CEO, Kimberly Becker, updates Joe Bates on San Diego International Airport’s recovery from COVID and its $3 billion New T1 programme. With traffic on the rise and a host of new domestic routes launched in the last few months, San Diego International Airport’s bounce back from COVID is beginning to gather pace. Sixteen […]
From frequent flight delays or cancellations to an increase in the number of unruly passengers the rebound in air travel this summer came with significant challenges, writes James Pacansky, CFO of Erie Regional Airport Authority. The Delta variant has already injected more uncertainty into the future of travel, while the forecast is unclear about the […]
ACI World has congratulated Singapore Changi for becoming the first in the airport in the Asia-Pacific region to successfully complete the Airport Health Measures Audit Program. The Airport Health Measures Audit Program – developed in partnership with Bureau Veritas – supports airports by addressing their specific risks and reassuring passengers through an on-site audit of […]
Amadeus’ touchless bag drop technology is being trialled at London’s Heathrow Airport. The technology uses proximity sensors to allow passengers to check-in their luggage without touching the screens on the kiosks. The new contactless experience has initially been installed on six of Heathrow’s Auto Bag Drop (ABD) units provided by ICM Airport Technics, an Amadeus […]
The F&B offering in London’s Gatwick’s North Terminal were boosted this morning by the opening of two new outlets, Tortilla, and Juniper and Co. Tortilla, the UK’s largest fast-casual Mexican restaurant brand, already has 51 outlets across the UK, but the latest offering at Gatwick will be its first venture into airports. Passengers will be […]
CEO, Raúl Revuelta Musalem, tells Joe Bates more about Mexico’s Grupo Aeroportuario del Pacífico (GAP) and the ambitious development plans for its airports. Can you tell us a little more about your airport network? We operate 12 airports in the Pacific region of Mexico and two in Jamaica – Sangster International Airport in Montego Bay […]
New data shows that the UK’s continued tough travel restrictions have seen the aviation sector across Europe recover twice as quickly as in the UK – with bookings now at around 60% of pre-COVID levels, compared to 30% in the UK – as Europe capitalises on the progress of its vaccine rollout programmes. Gatwick Airport […]
Hungry passengers can now use their smart phones or digital devices to order their favourite food for pick-up or delivery at Cleveland Hopkins International Airport. The service, available via Fraport USA’s new GateWaiter Mobile Meal Delivery Service app, offers food selections from a variety of the airport’s eateries, including hometown greats Bar Symon, Inca Tea […]
Greenville-Spartanburg International Airport (GSP) has become the first airport in South Carolina to be accredited in ACI’s Airport Health Accreditation programme. The Airport Health Accreditation recognises the airport’s commitment to prioritising health and safety measures in line with the aviation industry’s best practices. The accreditation programme enables airports to demonstrate to passengers, staff, regulators, and […]
People with disabilities travelling through Queenstown Airport can now do so a little easier thanks to the introduction of the Hidden Disabilities Sunflower Scheme. Sunflower lanyards are a way for passengers to discreetly let staff know they have a non-obvious disability and may need additional support or extra time to access services, move through the […]
