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NEWS PASSENGER FACILITATION RETAIL/F&B

Food deliveries now on offer at Cleveland Hopkins

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Hungry passengers can now use their smart phones or digital devices to order their favourite food for pick-up or delivery at Cleveland Hopkins International Airport.

The service, available via Fraport USA’s new GateWaiter Mobile Meal Delivery Service app, offers food selections from a variety of the airport’s eateries, including hometown greats Bar Symon, Inca Tea Café and Great Lakes Brewing Company.

“Our fully integrated mobile platform offers travellers an easy way to satisfy their cravings before they take off and during their visit at the airport,” says Tina LaForte, vice president of Fraport Cleveland.

“GateWaiter not only saves time and effort, with this self-service option, we’re delivering for customers who want a convenient solution for mealtime and excellent food options when they travel.”

Restaurant options are searchable by location and cuisine and estimated order and delivery times are provided. Guests can pick up their order at the restaurant, or have it delivered to their chosen location at the airport for a nominal fee.

They can also can opt-in for status alerts. The Grab go-to app and companion to CLEGateWaiter.com can also be downloaded at getgrab.com.

“Having the opportunity to offer such a unique and innovative service to Cleveland Hopkins guests is very exciting,” says director of airports, Robert Kennedy.

“Offering this service provides added convenience for all guests and visitors to our airport.

“Whether waiting to pick up a passenger, departing, arriving or working in the terminal, this is another example of how we continue to look for ways to enhance our customer service efforts to ensure all our guests’ experiences are both enjoyable and memorable.”

 

 

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