Customer facilitation Richard Plenty and Terri Morrissey reflect on the importance of designing for a diverse range of travellers. A few years ago, one of the authors (Terri) badly sprained both of her ankles, luckily not at the same time, but within the same year. The experience of having to wear a specially designed boot […]
Cork and Dublin airports saw record-breaking numbers of passengers passing through their terminals again in September, daa confirmed today while releasing monthly passenger numbers. The two airports welcomed a total of 3.38 million passengers in September, a 5% increase on the same month last year. Demand for travel was buoyed by late summer breaks, the […]
Copenhagen Airport enjoyed its busiest ever September, welcoming 2.8 million passengers during the month, despite handling fewer flights than in the corresponding period five years ago. The monthly total was 11% higher than a year ago and slightly higher than in September 2019. Both Danes and other Europeans still have a great appetite for travel, […]
Edinburgh Airport, part of the VINCI Airports network, has launched a ÂŁ5.8 million project to redesign its check-in hall. This project will deliver more space for passengers and introduce new self-service technology and digital wayfinding. The investment will see zones A and D redesigned to create an improved, more seamless experience for passengers, with works […]
Honeywell Building Automation’s Alex Cowen considers how strategically utilising modern technological solutions can streamline airport operations. With global passenger traffic on the rise and demand for air travel reaching new heights in some countries, it is imperative that the aviation industry continues to innovate to keep up with demand and sustainably streamline airport operations where […]
The transformation of Brisbane Airport’s Domestic Terminal hits overdrive in October with new temporary security screening points, check-in, and bag drop locations opening for thousands of domestic passengers. These changes are to make way for the future era self-check-in, automated bag drop and next generation passenger and baggage screening equipment upgrades. Passengers will experience the […]
London Gatwick has become the first UK airport to receive Level 1 Accessibility Enhancement Accreditation from ACI World. The accreditation recognises London Gatwick’s commitment to accessibility services through its strategy, policies, and initiatives. Level 1 is designed to help airports measure, evaluate and improve their accessibility management and culture and it is the only international […]
Chicago Midway Airport has opened the first shared use lounge in its 96-year history. A multi-functional space by Airport Dimensions, The Club MDW is designed to be a celebration of Chicago’s architectural and cultural legacy, reflecting the spirit of the city and offering travellers an elevated experience with local cuisine and a vibrant atmosphere. Providing […]
Pittsburgh International Airport’s Presley’s Place, one of the first comprehensive sensory spaces to launch at a US gateway, is about to celebrate its 5-year-anniversary. The 1,500 square-foot sensory space came to fruition after PIT employee, Jason Rudge, left a note in the company suggestion box. Inspired by his four-year-old son Presley, who was diagnosed with […]
We round-up some of the latest ACI World Business Partner stories from across the globe. Stantec to play key role in Newark AirTrain replacement project Stantec has been selected by the Port Authority of New York and New Jersey to lead preliminary and final design work for key elements of the planned $2 billion Newark […]
We shine the spotlight on the latest sustainability efforts of Munich, LaGuardia and Washington DC’s airports and a handful of the award winning projects in ACI Asia-Pacific and Middle East’s Green Recognition 2024 programme. Munich Airport trialling new sustainable energy system An innovative system for sustainable energy generation from both wind and solar power is […]
Construction work has begun on a new 13,000 solar panel array that will sit on the roof New York-JFK’s new Terminal One. According to the Port Authority of New York and New Jersey and the New Terminal One consortium that was selected to design, build and operate the new terminal, the solar array will be […]
