Hyatt House DFW is a step closer to reality following a groundbreaking ceremony for the new extended stay hotel at the Southgate entrance of the Dallas Fort Worth International Airport campus. The hotel, which is being developed by Hyatt Hotels Corporation, Dallas Fort Worth International Airport (DFW), Woodbine Development Corporation, Muckleroy & Falls and Merriman […]
Airport Dimensions CEO, Mignon Buckingham, considers how blending digital and physical will transform the airport experience. As complex operational hubs, a defining challenge for airports is how seamlessly they can blend physical spaces with digital touchpoints to shape the traveller journey. Our latest edition of the Airport Experience (AX25) research, based on insights from over […]
Bavaria’s Minister of State for Food, Agriculture, Forestry and Tourism joined Munich Airport CEO, Jost Lammers, and Lufthansa hub manager, Heiko Reitz, at the gateway today as it launched the start of its Oktoberfest celebrations. In Terminal 2, traditional costume groups from the Isargau Trachtenverband and Lufthansa’s famous traditional costume crew got everyone in the […]
A new forest-themed zone will open in the Schengen gate area of Helsinki Airport in early 20206 that operator, Finavia, reveals was inspired by Finnish nature. Finavia notes that it use surveys to identify the needs and wishes of passengers, and closely follow international trends in the industry to ensure that Helsinki Airport provides visitors […]
London Luton Airport (LTN) has opened its new Assisted Travel Lounge to provide a comfortable, relaxing and dedicated space for passengers with assisted travel needs. Key features of the assisted travel lounge include a sensory space, adult changing facilities, flight information screens, charging points for wheelchairs and electronic devices, drinking water facilities and specialised seating […]
John F Kennedy International Airport’s New Terminal One will boast two lounges operated by airport hospitality giant Plaza Premium Group (PPG). Covering nearly 14,000 square feet between them, the facilities will include a Plaza Premium First lounge and a Plaza Premium Lounge in the pre-security Arrivals hall. The top end First Lounge will feature the […]
Dubai Airports has unveiled a new exhibition at Dubai International Airport (DXB), featuring 12 paintings that celebrate the creativity of its artists and reaffirm a long-standing partnership rooted in inclusion. Located in Terminal 1, the exhibition – in collaboration with Mawaheb, a Dubai-based art studio for People of Determination – invites travellers from around the […]
Manchester Airport has a new meet and greet operator in the shape of dnata hospitality brand, marhaba, which is marking its first entry into the UK market. The service offers personalised support from kerb to gate, including fast-track access through immigration and security, baggage handling, and optional porter services. According to dnata, the UK launch […]
Immersive story-telling digital displays are helping enhance the airport experience for passengers across the world, writes Moment Factory’s Mikael Charpin. It’s been twelve years since Moment Factory transformed Los Angeles International Airport’s (LAX) Tom Bradley International Terminal into North America’s largest airport multimedia ecosystem. At the time, it marked a decisive shift — a visionary […]
We report on a handful of airport hotel projects, and not all of them are designed for human guests as demonstrated by new pet accommodation at Rome Fiumicino Airport. IT’S A DOGS LIFE AT ROME FIUMICINO Rome Fiumicino Airport (FCO) has opened its equivalent of a pet hotel offering accommodation for dogs in 40 ‘exclusive […]
New research from stroller brand iCandy, reveals North America’s most fun airports for families to fly from, ranked by the number of play areas relative to passenger traffic, perfect for helping parents choose airports that actually support family travel. According to the research, Punta Cana International Airport (PUJ) in the Dominican Republic takes the top […]
Enhancing existing lounges to provide today’s passengers with the airport experience they want is helping take airport hospitality to another level, writes Shaun Weston. With so many different lounge options available at airports today, a key challenge for operators is how to maintain their premium appeal while catering to a broader audience. And this new […]
