CUSTOMER SERVICE, HOSPITALITY Oktoberfest celebrations begin at Munich Airport 18 Sep 2025 Staff reporterBavaria’s Minister of State for Food, Agriculture, Forestry and Tourism joined Munich Airport CEO, Jost Lammers, and Lufthansa hub manager, Heiko Reitz, at...
CUSTOMER SERVICE, HOSPITALITY, RETAIL/F&B Helsinki Airport to open forest themed commercial area next year 17 Sep 2025 Staff reporterA new forest-themed zone will open in the Schengen gate area of Helsinki Airport in early 20206 that operator, Finavia, reveals was inspired...
CUSTOMER SERVICE, HOSPITALITY Assisted Travel Lounge opens at London Luton Airport 16 Sep 2025 Staff reporterLondon Luton Airport (LTN) has opened its new Assisted Travel Lounge to provide a comfortable, relaxing and dedicated space for passengers with assisted...
HOSPITALITY PPG to operate two lounges in JFK’s New Terminal One 10 Sep 2025 Staff reporterJohn F Kennedy International Airport’s New Terminal One will boast two lounges operated by airport hospitality giant Plaza Premium Group (PPG). Covering nearly...
HOSPITALITY DXB’s new gallery highlights inclusion and creativity 3 Sep 2025 Staff reporterDubai Airports has unveiled a new exhibition at Dubai International Airport (DXB), featuring 12 paintings that celebrate the creativity of its artists and...
HOSPITALITY New meet and greet operator at Manchester Airport 1 Sep 2025 Staff reporterManchester Airport has a new meet and greet operator in the shape of dnata hospitality brand, marhaba, which is marking its first entry...
AW3 2025, HOSPITALITY, MULTIMEDIA INNOVATION Magic moments: Storytelling multimedia displays at airports 21 Aug 2025 Mikael CharpinImmersive story-telling digital displays are helping enhance the airport experience for passengers across the world, writes Moment Factory’s Mikael Charpin. It’s been twelve...
HOSPITALITY, NEW INFRASTRUCTURE Airport hotels: Catering to all tastes 23 Jul 2025 Joe BatesWe report on a handful of airport hotel projects, and not all of them are designed for human guests as demonstrated by new...
HOSPITALITY, PASSENGER FACILITATION North America’s ‘funniest’ airports for families 21 Jul 2025 Staff reporterNew research from stroller brand iCandy, reveals North America’s most fun airports for families to fly from, ranked by the number of play...
AW2 2025, HOSPITALITY New and diverse 2 Jul 2025 Shaun WestonEnhancing existing lounges to provide today’s passengers with the airport experience they want is helping take airport hospitality to another level, writes Shaun...
Health & Safety, HOSPITALITY New sleep pods unveiled at Amsterdam Schiphol Airport 5 Jun 2025 Staff reporterGoSleep, the Finnish company behind airport sleep pods, has expanded its partnership with global wellness brand XWELL to create a new rest experience...
AIRPORT ART, HOSPITALITY New art exhibition opens at iGA Istanbul Airport 3 Jun 2025 Staff reporteriGA Istanbul Airport has unveiled its new solo art exhibition series with the official opening of Encounter with Fahrelnissa Zeid in the International...
