Dr Richard Plenty and Terri Morrissey consider the importance of strong leadership and the management qualities that will be needed to help airports survive and bounce back in these uncertain times. Despite the fact that a global pandemic had been widely anticipated and predicted for many years, the world has been caught completely unprepared for […]
Heathrow today revealed that it has rolled out a “raft of anti-viral measures at key touchpoints to protect passengers, reducing the risk of transmission when travelling”. The measures include the introduction of UV cleaning robots, anti-viral disinfecting wraps and sealants, and 100 hygiene-technicians as the airport ramps up its response to COVD-19 and the UK […]
Lufthansa Consulting’s Catrin Drawer and Andreas Jahnke consider what the impact of COVID-19 is likely to be on the investment appeal of airports across the globe. Does COVID-19 mean that airports have finally lost their mantra of being a safe, long-term investment opportunity for investors? The short answer is ‘no’, because airport investments have never […]
ACI World’s external relations manager, Bojana Jeremic, reports on ACI and IATA’s roadmap for the recovery of the aviation industry post COVID-19. The COVID-19 pandemic has brought airports around the world to a virtual standstill and continues to have a dramatic impact on the wider aviation ecosystem. Most airports are operating at vastly reduced capacity, […]
London City Airport today became the latest gateway to resume international flights as the UK government’s ‘Travel Corridors’ policy come into effect. And, possibly to the surprise of many, the return of flights to popular European holiday destinations from London City Airport (LCY) has been met with massive demand from travellers. According to the airport, […]
Airports are leaders in the use of new technology, which will make touchless travel possible and hasten aviation’s recovery from COVID-19, writes Collins Aerospace’s Tony Chapman. There was a time not long ago when commercial airline passengers arrived early at airports to shop at high-end boutiques, eat at nice restaurants and enjoy a cocktail before […]
Norwegian airport operator, Avinor, is rolling out an ambitious end-to-end touchless travel programme to tackle the impact of COVID-19 and help restore traveller confidence ahead of Norway’s summer season. Passengers travelling from any of Avinor’s airports can soon begin to check-in, drop their bags, pass through security, and board the aircraft without interpersonal contact, or […]
Salt Lake City has been one of the Midwest’s key transportation centres for over 150 years, firstly due the railroad and in more recent times because of its airport, and current executive director, Bill Wyatt, has no doubt that this lofty status will be cemented and strengthened by the opening of effectively a new gateway […]
Los Angeles International Airport is trialling the use of virtual help desks at its information booths as US airports step up their fight against COVID-19. The technology connects users with a remotely located member of LAX’s guest experience team via a two-way video monitor, and is currently being trialled in Terminal 2. Los Angeles World […]
Orlando International Airport (MCO) has installed new vending machines that give the travelling public easy access to a variety of face masks, hand sanitisers and other personal protective equipment (PPE). “It is our top priority to make travellers and employees feel safe within our world-class airport,” explains Phil Brown, CEO of the Greater Orlando Aviation […]
Singapore Changi today announced that it has begun “transforming the passenger experience with new contactless and cleaning innovations for a safer, but yet seamless, airport journey”. It notes that the measures, which include touchless technology and autonomous cleaning robots, will be rolled out airport-wide in preparation for when air travel into and out of Singapore […]
Airport World provides a global snapshot of how airports have responded to the COVID-19 pandemic and are planning for a brighter future. While passenger traffic has almost ground to a halt across the world, air cargo volumes have soared at many airports in the first four months of 2020 as they handled vital goods and […]