People still needed for creative innovation Terri Morrissey and Richard Plenty reflect on whether machines can ever completely replace humans in the workplace. In January 2009, Captain Chesley Sullenberger succeeded in landing US Airways Flight 1549 on the Hudson River in New York following the failure of both engines after take-off from LaGuardia Airport. The […]
Airport Dimensions CEO, Mignon Buckingham, considers how blending digital and physical will transform the airport experience. As complex operational hubs, a defining challenge for airports is how seamlessly they can blend physical spaces with digital touchpoints to shape the traveller journey. Our latest edition of the Airport Experience (AX25) research, based on insights from over […]
Richard Bye, CEO of iCoupon, exlains how digital vouchering can help airports manage disruption in their terminals. Disruption is now an unavoidable part of airport life. Whether caused by weather events, staffing shortages, air traffic control issues or technical faults, today’s airports must be ready to respond quickly, calmly and effectively. For airport operators, how […]
Natalie Forrestill from AtkinsRéalis outlines how airports are responding to a raft of cyber regulations globally, addressing legacy systems and bolstering their supply chains. Airports worldwide are under mounting pressure to boost their cyber resilience as governments sharpen regulations on critical infrastructure. In fact, since 2022 there has been a surge of new cybersecurity mandates […]
Airport artwork continues to innovate, win awards and surprise and delight travellers, and so much more is to come, writes Joe Bates. AEROPLANE CHESS IN HONG KONG An iconic Chinese board game, ‘Aeroplane Chess’ has come to life in Terminal 1 at Hong Kong International Airport courtesy of the transformation of a public seating area […]
Enliven CEO, Tim Harms, considers the strategic power of beverage partnerships and how they can potentially transform retail revenues at airports. Airports are in the midst of a commercial transformation. As traditional revenue streams fluctuate, leaders are reimagining how every square foot and every touchpoint can contribute to non-aeronautical revenue and world-class passenger experiences. From […]
We report on the innovative design of Hollywood Burbank Airport’s new terminal and pioneering modular construction at Dallas Fort Worth International Airport. When the Burbank-Glendale-Pasadena Airport Authority (BGPAA) decided to build a new, state-of-the-art 355,000 square feet terminal at Hollywood Burbank Airport (BUR), Corgan, in association with CannonDesign, was enlisted as the designer of the […]
Rising passenger numbers are creating new logistical challenges for baggage handling operations at airports. Solving these challenges requires a new approach to data, writes Schneider Electric’s Melaine Ortola. The latest traffic figures from ACI World and IATA show that the air travel industry has very much recovered from, and is now exceeding, pre-pandemic levels. This […]
The operational and economic benefits of electric ground support equipment is not to be underestimated, writes Paulina Gustov, marketing strategist and market analyst at DINOBUS. Electricity is the through-line as airports in every continent begin to rewrite the rules for ground support operations. Baggage tractors, pushbacks, GPUs, pre-conditioned air units, catering trucks, maintenance lifts, and […]
IoT tracker technology is evolving and offers operational advantages to airports that embrace the solution, writes Andy Thomas, UK & Ireland lead at Sensolus. Amongst many other extraordinary predictions, 100 years ago and more than half a century before the internet, Nikolas Tesla said “every home will be connected to a central office”. This was […]
SITA Europe president Sergio Colella explains why he believes smart airports embracing AI and connected data will be at the forefront of industry growth in the coming years. Airports across the world are entering a new stage of extraordinary transformation. With demand for air travel surging, governments and operators are stepping up with major infrastructure […]
Sunil Tuli, president of the Asia Pacific Travel Retail Association (APTRA) and group chief executive of King Power Group (Hong Kong), reflects on the dramatic rise of Indian aviation as a priority market for travel retail in India and beyond. The world’s fastest-growing major economy has an aviation sector that is battling to keep pace […]
