LEADING BY EXAMPLE – ASIA-PACIFIC’S 2020 ASQ WINNERS It might have been easy for the region’s airports to let their usual high customer service standards drop in 2020 as the coronavirus pandemic significantly reduced their passenger numbers, but ACI’s Airport Service Quality (ASQ) awards prove otherwise, with 30 winning Best Airport by Size accolades and […]
Qatar’s Hamad International Airport continues to be recognised for its sustainability efforts, this week having its Asset Management System (AMS) ISO 55001:2014 certification from the British Standards Institution (BSI) renewed for another three years. The Doha gateway believes that the recertification endorses its approach to delivering efficient and effective asset management across the airport’s infrastructure. […]
Communications manager, Samantha Solomon, rounds-up the latest news and developments from ACI Asia-Pacific. HUMAN RESOURCES CASE STUDIES The Regional Human Resources (HR) Committee has published a guide that is designed to help airports prepare their respective workplaces and workforce for the return to the new normal. Via this publication, the committee sought to highlight key […]
We take a closer look at plans for the world’s first vertiport for electric vertical take-off and landing (eVTOL) aircraft in Singapore and how its opening might revolutionise taxi services at Changi Airport. It feels like momentum is gathering pace in Asia-Pacific, Europe and North America for a new type of airport taxi – one […]
Editor, Joe Bates, reports on the 2020 performance of the region’s leading cargo hubs and the key role they are playing in helping distribute the COVID-19 vaccine. In terms of volumes and payloads, air cargo fared much better than the passenger side of the business in 2020, and that seems likely to be repeated for […]
Airport Authority Hong Kong (AAHK) has given the green light to Hong Kong Business Aviation Centre (HKBAC) to expand its business aircraft facilities at Hong Kong International Airport. The airport operator is confident that the HK$400 million project will “further enhance the competitiveness of Hong Kong as an international aviation hub” and supports “Hong Kong’s […]
Bahrain Airport Company CEO, Mohamed Yousif Al-Binfalah, tells Joe Bates more about what passengers can expect from the airport’s new state-of-the-art terminal. Bahrain International Airport (BIA) celebrated a major milestone on January 28 when its eagerly awaited new terminal opened for business. The new state-of-the-art facility is the crowning jewel of a massive and comprehensive […]
Director general, Stefano Baronci, reflects on how ACI Asia-Pacific has stepped up its efforts to support its airport members and World Business Partners during the COVID-19 pandemic. Whisper it softly, but with the global roll out of COVID-19 vaccines gathering pace, there are finally reasons to believe that the end of the pandemic could be […]
Airports in Australia and New Zealand have been celebrating the reopening of quarantine free trans-Tasman travel for the first time in 12 months. In Brisbane, Brisbane Airport opened 16 ‘Green Lane’ services yesterday to accommodate Air New Zealand and Qantas flights between BNE and Auckland, Wellington, and Christchurch. The airport reports that all eight arrivals […]
China Duty Free Group (CDFG) and The Design Solution today provided a sneak preview of their design scheme for the 4,000sqm airside commercial area at Chengdu’s new Tianfu International Airport (TFU). The airport is due to open in mid 2021, ready for the International University Sports Federation (FISU) Chengdu 2021 Summer World University Games in […]
Issue theme: Cargo Airport report: Bahrain & Anchorage Plus: ACI Asia-Pacific, Industry & WBP news READ THE ISSUE ONLINE DOWNLOAD THE ISSUE VIEW FROM THE TOP Director general, Stefano Baronci, reflects on how ACI Asia-Pacific has stepped up its efforts to support its airport members and World Business Partners during the COVID-19 pandemic. […]
Dubai-based marhaba, dnata’s airport hospitality brand, has unveiled a brand-new design and experience at one of its flagship Dubai International Airport (DXB) lounges after an extensive renovation. As a result, it boasts that travellers can expect an entirely new lounge experience at Dubai International Airport’s Terminal 3. A highly-anticipated, bespoke feature for the Dubai market […]
