Restaurants, cafes, bars, fast food outlets and more are being invited to help create a diverse, world-class dining experience at Western Sydney International (Airport (WSI). Food and beverage operators that completed an extensive registration of interest process may now tender to join Western Sydney International (Nancy-Bird Walton) Airport (WSI) as part of its growing retail and […]
We shine the spotlight on the route development success of Sydney Airport, a milestone for Emirates and a number of new services launching across the region in 2025. HONG KONG AND ISTANBUL SUCCESS FOR SYDNEY AIRPORT Sydney Airport’s route network is being boosted by a second Hong Kong carrier and the news that Turkish Airlines […]
We report on some of the ways airports continue to raise the bar on customer service and reward reward staff who go the extra mile. BENGALURU-KEMPEGOWDA OPENS INDIA’S FIRST SENSORY ROOM In a step towards promoting inclusive air travel, Bengaluru’s Kempegowda International Airport (BLR) has introduced a first of its kind sensory room at an […]
Airports across the region continue to upgrade their facilities to enhance their capacity and operational efficiency, writes Joe Bates. HAMAD CONTINUES TO ENHANCE ITS FACILITIES Hamad International Airport (DOH) has officially unveiled its new Concourses D and E as part of its latest terminal expansion programme. According to the gateway, both new additions are “designed […]
The impressive performance of Asia-Pacific and Middle East airports in ACI’s ASQ Airport Experience Awards demonstrates their commitment to customer service excellence, writes Joe Bates. Airports big and small from across Asia-Pacific and the Middle East once again led the way in ACI’s annual ASQ Airport Experience Awards, winning a total of 68 accolades across […]
Kansai International Airport’s fully refurbished Terminal 1 has opened to accommodate the millions of passengers expected to pass through the iconic building to attend World Expo in Osaka. The new Terminal 1 includes a 60% increase in the size of the international departure lounge and retail offerings, the introduction of innovative retail layouts based on […]
We find out more about the current growth trajectory of Delhi’s Indira Gandhi International Airport. Delhi’s Indira Gandhi International Airport (DEL) is India’s busiest and best-connected gateway, handling close to 80 million passengers annually and non-stop services to 150 destinations across the globe. Operated by GMR Airports Limited-led Delhi International Airport Limited (DIAL), last year’s […]
Airport Profile: Delhi Special report: The Region’s ASQ Champions Plus: Sustainability, Route Development & New Technology DOWNLOAD THE ISSUE VIEW FROM THE TOP Director general, Stefano Baronci, reflects on a milestone year for aviation, a busy start to 2025, and looks forward to ACI Asia-Pacific & Middle East’s Regional Assembly, Conference and Exhibition in Delhi. […]
Airports in Asia-Pacific and the Middle East regions collected a total of 68 accolades in ACI’s 2024 ASQ Airport Experience Awards. The awards highlight the region’s commitment to delivering world-class airport experiences amid rapid passenger growth. This year, 10 airports from Indonesia won awards across categories, while eight airports China and seven from India were […]
The General Authority of Civil Aviation (GACA) of Saudi Arabia is opening the domestic private aviation market to international operators, by announcing the removal of cabotage restrictions for foreign on-demand charter flights within the Kingdom. The decision is part of GACA’s broader strategy to boost the private jet market, supported by the establishment of a […]
Singapore Changi Airport handled 67.7 million passengers in 2024, up 14.8% on 2023 and less than 1% down on pre-COVID 2019 traffic levels. Aircraft movements, totalled 366,000 in 2024, up 11.5% compared to 2023. A total of 1.99 million tonnes airfreight throughput was recorded in the year, surpassing 2023’s level by 14.6%. In a busy […]
Hong Kong International Airport (HKG) recorded “robust traffic growth” in 2024 as the airport entered a new era of three-runway operation, with flight movements in December rose year-on-year by 12.5% to 33,550. It was close to pre-pandemic levels, with individual daily flight movements exceeding pre-pandemic level, setting new record high. In December 2024, year-on-year passenger […]